Nikhil Singh Mahala — Senior Software Engineer

I am a committed and results-oriented IT professional with over four and half years of experience specializing in Oracle Utilities (C2M/CCB), working as a Senior Software Engineer at Accenture. My expertise spans both functional and technical domains—particularly in Meter Read Download, Out of Route Read Upload, Transactional flow from DTS system to C2M, Gas Emergency Order, Case Management, Agency Pledges, Pay Plans, Service Orders, Severance Management, and Merchandise modules. I bring hands-on experience with Field & Metering, Credit and Collections, Billing and Payments underpinned by a strong foundation in Groovy scripting, Business Object configuration, and process automation. I have worked extensively on high-priority issues and production support, ensuring stable and efficient system delivery. With strong functional knowledge of CC&B and MDM, I focus on solving complex problems, delivering quality outcomes, and contributing with a senior-level ownership mindset. Throughout my career, I have delivered value-driven solutions in complex utility projects by focusing on efficiency, reliability, and measurable business outcomes. My approach is collaborative and detail-oriented, ensuring seamless integration and optimal operation of mission-critical utility systems. Passionate about the future of technology, I am actively expanding my knowledge in Generative AI, Agentic AI, and their transformative potential within enterprise IT. I am currently pursuing advanced courses in GenAI and agent-based AI frameworks, exploring how AI-driven tools can automate processes, boost productivity, and reinvent traditional IT solutions—especially within the utilities sector. 🔖 Certifications: • Oracle Cloud Infrastructure Certified Foundations Associate • Oracle Cloud Infrastructure AI Certified Foundations Associate • Oracle Utilities Customer Cloud Service Certified Implementation Professional 🔹Key Competencies: • Oracle C2M/CCB Functional and Technical 🔹Architecture: • Groovy Scripting and Custom Business Objects • Billing, Payments, and Credit Management • Case Management, Pay Plans, Agency Pledges, Service Orders, Severance Management, Merchandise • End-to-End Implementation and Testing • Enterprise AI Integration and Prompt Engineering

Stackforce AI infers this person is a skilled Oracle Utilities developer with a focus on AI integration in enterprise IT.

Location: Bengaluru, Karnataka, India

Experience: 4 yrs 6 mos