Oct 2025 – Present · 8 mos

• Agile Project Transition for Pepsico Client
• Leading globally distributed remote teams
• AI Transformation Strategy and Migration

Mar 2025 – Apr 2026 · 1 yr 1 mo · On-site

• Successful ISO20022 Migration with Globally Distributed Remote Teams
• AI Implementation for effective software lifecycle ( Stories, Code development, Testing automation)
• Risk Management and cross function team coordination and strategies
• SAFe Planning and execution with 6 Scrum teams in ART

Aug 2018 – Jan 2024 · 5 yrs 5 mos

• ● Coordinating with business & operations leadership, including executive leadership, to define the
• product and provide updates on the program
• ● Delivered projects related to Offers, Deal, Rewards and Loyalty program for targeting retail
• customers across US leveraging AI
• ● Managed 6 Scrum teams at a time involving remote operations totaling 50+ in size.
• ●Driving the delivery of critical business initiatives, managing all aspects of the project such as project
• planning, requirements definition, risk management, communication, and monitoring the implementation
• ●Tracking customer requirements to closure in Agile/ Scrum environment and facilitated the team to get
• rid of impediments to achieve the sprint goals
• ● Monitored and tracked project progress and performance against project plans, reporting status to
• project teams and stakeholders.
• ● Innovated the program roadmap using customer insights, vision and managed KPIs
• through performance analysis, and led tech teams with full-stack and AI expertise.
• ● Worked with Management to set team priorities and plan schedule based on capacity and velocity.
• ● Held ownership of critical Key Performance Indicators (KPIs) and Metrics for entire domain

Aug 2015 – Aug 2018 · 3 yrs

• ● Delivered new features for MBNA ( Bank of America's UK Retail Credit Card Business) project including
• changes in Payment Gateway, Balance Transfer, UI/UX changes and Batch Processing
• ● Delivered all new Mobile Application for MBNA from scratch utilizing webservices in background to call
• existing functionality.
• ● Managed entire project lifecycle of multiple projects in both waterfall model as well as Agile Model (
• transformation)
• ●Tracking customer requirements to closure in Agile/ Scrum environment and facilitated the team to get
• rid of impediments to achieve the sprint goals
• ● Serving as a technical and functional problem solver on the team, identifying innovative solutions to
• project deadlocks and resolving issues & constraints through consensus & sound judgment.
• ● Dependencies identification and task creation , facilitation of meetings with other scrum team in the train,
• raising and discussing timelines and issues in Scrum of Scrum and monitoring velocity of the team.
• ● Coached and mentored the team on scrum events & artifacts and identified emergent issues within each
• sprint and worked collaboratively to resolve them.
• ● Communicating with the multiple project teams and tracking their progress; implementing project plans
• within pre-set budgets and deadlines

Aug 2013 – Aug 2015 · 2 yrs

• Introduced and implemented advanced tools such as Splunk and Gomez, along with new
• streamlined processes, to enhance project delivery efficiency and accuracy.
• Lead a team of 15+, and was responsible for building project plan, effort estimations, WBS,
• daily work allocation, budgeting, running the daily triage calls and publishing daily/weekly reports.
• Played the role of a Delivery Manager. I have gained expertise in Release Planning, Change
• Management, Estimation techniques, Scope Management and team reporting and communications.
• Interacting effectively with stakeholders and tech teams to support the ongoing partnership between
• teams and understand how the products are used in the organization

Aug 2011 – Aug 2013 · 2 yrs

• Established IBM's technical team for application development and support for Carrefour's India's Retail
• business after transitioning from an existing vendor.
• Hired new team members for in the team , onboarding and established knowledge sessions to make the
• team deliver.
• Created and Established processes for software delivery , including CI /CD , QA and coding guidelines.
• Lead Sterling Commerce team for development of Retail processing for client Bonton USA.

Oct 2010 – Aug 2011 · 10 mos · On-site

• Built new features for Java based loan approval process application, including defining and building
• complex algorithm based on Experian API’s input for RMPS platform for RBS client.
• Optimized system performance by refactoring existing codebase, reducing processing
• time for loan approvals by 30%, and improving overall system efficiency.

Feb 2005 – Sep 2010 · 5 yrs 7 mos · On-site

• Developed Java based Barclays Internet Banking platform - was involved in Beneficiary addition , Sepa , chaps , Bacs payment project.
• Lead the team with deployment process with Ant scripts.
• Managed team’s reporting and work allocation