Mar 2022 – May 2025 · 3 yrs 2 mos · Mountain View, California, United States

• Billing and Monetization Platform
• Spearheaded the billing implementation for multiple key Confluent Cloud products: Flink, Confluent Private Linking, Freight, FedRamp and Confluent on AWS Marketplace Reseller.
• Collaborated with the product, data and auditing teams to drive requirements, ensuring timely and high-quality delivery.
• Orchestrated the development and execution of the disaster recovery strategy for the Billing Platform. Led a team of 4 to implement an automated service failover solution for seamless active/passive service mode transitions.
• Cloud Partnership Service
• Led the refactoring of Cloud Partnership Service to an event-driven architecture by integrating the Temporal workflow engine. Enhanced system reliability and reduced company-wide customer order related issues by 80%.
• Developed a usage reconciler service to automatically resolve billing usage discrepancies, preventing revenue loss.

May 2018 – Mar 2022 · 3 yrs 10 mos · Palo Alto, CA

• VMware Cloud on AWS - SDDC lifecycle management
• Designed and developed a prototype for the Software-Defined Data Center (SDDC) Worker, a micro-service within the data center control plane, enabling lifecycle management for both on-premises and edge virtual machine devices.
• Developed a configuration template engine for managing data center VM configurations, and implemented a HTTP reverse proxy via Nginx along with an authentication module to facilitate secure and efficient service communication.
• Cloud Native Storage
• Revamped and enhanced key features of the CNS service, including resource provisioning, object relocation, object health plumbing, volume status query. Resolved 50+ issues, contributing to the successful release of CNS 2.0.
• Designed and implemented a chaos testing infrastructure to evaluate the service’s robustness under scenarios such as race condition, data corruption. Identified bottlenecks and provided actionable insights for performance optimization.

Jun 2017 – Sep 2017 · 3 mos · Austin, Texas Area

• Visa Data Platform
• Contributed to the transaction analytics module for fraud detection and the IntelliLink back-end service.
• Implemented transaction rule aggregation features, and enhanced Apache Hadoop and Sqoop workload management.

Jan 2016 – Jun 2016 · 5 mos

• Software Service Group - Big Data Technology
• Set up Apache Spark clusters and ran ML algorithms on Tencent/UnionPay dataset to predict ads click-through rates.

Mar 2015 – Jun 2016 · 1 yr 3 mos

• Big Data & Apache Spark Research Group