Charitha Ram

Lead ML Engineer

United States9 yrs 11 mos experience

Highly Stable

Key Highlights

Expert in building scalable AI infrastructure.
Proven leadership in MLOps and distributed systems.
Skilled in enhancing developer productivity and platform reliability.

Stackforce AI infers this person is a Machine Learning Platform Engineer with expertise in Fintech and scalable AI solutions.

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Skills

Core Skills

Quadient InspireData IntegrationDocument Generation

Other Skills

XMLJSONGitJIRAKubernetesCI/CDcloud infrastructuredata pipelinesmodern ML tooling

About

Machine Learning Platform Engineer and Technical Lead with experience building scalable AI infrastructure, MLOps platforms, and distributed systems for production-grade machine learning. Skilled in designing end-to-end ML platforms that streamline model training, deployment, monitoring, and governance across cloud-native environments. Proven ability to lead engineering initiatives, mentor teams, and drive platform reliability, scalability, and developer productivity. Experienced with Kubernetes, CI/CD, cloud infrastructure, data pipelines, and modern ML tooling to enable high-performance AI solutions at scale.

Experience

9 yrs 11 mos

Total Experience

4 yrs 1 mo

Average Tenure

1 yr 9 mos

Current Experience

Bank of america

ML Platform Engineer | Technical Lead | Scalable AI Infrastructure

Sep 2024 – Present · 1 yr 9 mos · Hybrid

Infosys

Data Scientist

Feb 2022 – Aug 2024 · 2 yrs 6 mos · United States · Remote

Designed and deployed personalized communication templates using Quadient Inspire (Designer, Scaler, Interactive) for MetLife, a global insurance provider.
Integrated XML/JSON data with business rules for dynamic communication across print and email channels.
Enabled dynamic communication by implementing conditional logic and reusable content blocks to tailor documents based on customer profiles, policy types, and regional compliance requirements.
Used Git and JIRA to manage project tasks and version control in a collaborative Agile environment.

Quadient InspireXMLJSONGitJIRAData Integration

Capgemini

Software Engineer

May 2016 – Jan 2022 · 5 yrs 8 mos

Designed and deployed personalized customer correspondence templatesinQuadient Inspire Designer, Scaler, and
Interactive, generating letters and policy documents for MetLife’s end customers across print and email channels.
Built document generation workflows by integrating XML and JSON data feeds with business rules, using conditional logic and
reusable content blocksto tailor correspondence by customer profile, policy type, and regional compliance requirements.
LeveragedQuadient Scalerto manage high-volume batch document generation, ensuring timely and accurate delivery of customer
communications at scale.
Maintained and enhanced existing customer correspondence applications, improving output consistency and reducing manual
intervention across multi-channel document production.
Managed version control and project tracking through Git and JIRA in an Agile team, contributing to sprint planning and on-time
delivery of communication features.