Sep 2021 – Nov 2024 · 3 yrs 2 mos · Chennai, Tamil Nadu, India · Hybrid

• Setting up a QA model, quality engineering excellence, defining Test strategy, Automation Testing framework development, Performance Engineering for mobile apps and CI/CD(Dev Ops) implementation for mobile team.
• Designed a test automation framework on a single tech platform using Java for Web, Mobile and Web services.
• Working as team lead, responsible for delivering quality of 4 CX products (Freshdesk, Freshchat Agent App, Freshchat SDK, Freshcaller Agent App) and managing 10 QA team members.
• Executed FAST(fully automated software test) project successfully to bring the automated quality gateways for mobile team.
• Leading CoE team for implementing & maintaining the in house framework and setting up the process of new tools, quality innovations, in house mobile device farm setup.

Jan 2020 – Sep 2021 · 1 yr 8 mos · Bengaluru, Karnataka, India

Dec 2015 – Jan 2020 · 4 yrs 1 mo · Bangalore

• Period: August 2018 – Till Date
• Project Location: Bangalore
• Client Name: Danske Bank
• Applications Handled: FATCA/ CRS Sustainable solution
• Skills: Java, MSSQL, DB2, Junit,Selenium,rest Assured for Rest api testing, DB automation testing
• Position Title: Senior QA Analyst
• Description: Project is primarily deal with reporting of the Danske bank customers under FATCA (Foreign Account Tax Compliance Act) regulati on for US and CRS (Foreign Account Tax Compliance Act) regulation for other participating countries. FATCA/CRS sustainable solution is divided into 4 streams:
• 1. SDM: This process will scan all the customer of Danske bank and store the required customer and their account related information in FATCA/CRS database tables.
• 2. Rule Engine: Once the SDM process is done, rule engine will check the rules for each customer and update the status as reportable or not reportable in the Report_Master table.
• 3. XML Validation: Once Rule engine process is done, then Final xml files will be created, and schema will be validated for each customer based on business rules.
• 4. Customer Letters: Once the XML validation process in done then final customer letters pdf will be created and letters will be uploaded to reporting tax countries server.
• Roles and Responsibilities:
• Working as an individual Contributor for SDM and Rule engine automation testing.
• Identifying the New Candidates and Conducting Feasibility Study for Automation.
• Designing DB automation framework in java for validating SDM stream data.
• Designing automation framework using java for validation Rule Engine stream.
• Preparing test data and mockup data for database tables for unit testing and QA testing.
• Adding the test scenarios in both automation frameworks, based on business requirement.
• Writing the automation scripts for data reconciliation between SDM and Rule engine.
• Gathering the correct requirement for all the countries from Business owners to test the correct functionality of rule engine.

Dec 2013 – Dec 2015 · 2 yrs · Bengaluru, Karnataka, India

• |Requirement Analysis |
• |Handling the project modules independently. |
• |Identifying the New Candidates and Conducting Feasibility Study for Automation. |
• |Involved in implementation of Functional Framework (Keyword Driven Framework). |
• |Developing new Generic and Application level Reusable Functions for framework library. |
• |Exposed to Front office, Mid-Office and Back-Office operations of trading. |
• |Weekly call with US Stake holders related to automation development status, Demo for the developed script |
• |Involved in Design the regression suite, smoke test. |
• |Preparation of the 'Automation Design' document for the scripts developed to Manual team |
• |Regression testing of the scripts created. |
• |Reviewing the code written by team mates

Jan 2011 – Nov 2013 · 2 yrs 10 mos · Bengaluru, Karnataka, India

• . Development of Automation Test script for responsible functional components across applications.
• . Expertise in Data Driven and keyword Driven Framework of QTP.
• . Responsible for development of VB Macro for different services in Loan Builder and CLOSR for Data Validation across the systems.
• . Responsible for grooming the team and team management of 15 resources during initial and development phase of the tool.
• . Was responsible to automate the complete applications with QTP by adopting different framework for applications like RealEc and ID Management and Borrower Portal.
• . Deciding the strategy and methodology for automated testing.
• . Uploading and Executing Automation Test Scripts from Quick Test professional and updating results in Quality Canter.
• . Involved in System Integration testing, Regression testing, End to End testing, Smoke Testing, Security Testing and Production Certification.
• . Planning the tasks for the resources
• . Defect Logging, Tracking and Reporting
• . Responsible for all the deliverables i.e. Daily Status Reports, Weekly Status Reports, Bug Tracker, DAR Report, Risks and Issue Tracker.
• . Training and Mentoring the team members
• . Working on metrics like Defect Leakage Analysis, Root Cause Analysis and Rejected defect analysis.
• . I was the part of Idea generation and Tool development as part of Cost savings to the customer.
• mework of QTP.