Sanskar Kumar

Software Engineer

New Delhi, Delhi, India2 yrs experience

Most Likely To SwitchAI ML Practitioner

Key Highlights

Ranked #1 in Computer Science at NIT Delhi
Proven track record in MERN stack projects
Enhanced customer self-service rates by up to 60%

Stackforce AI infers this person is a Fintech and SaaS developer with strong backend and full-stack capabilities.

Contact

201220039@nitdelhi.ac.in LinkedIn

Skills

Core Skills

JavaSpring BootApex ProgrammingAi-driven SolutionsCustomer Service AutomationWealth ManagementKotlinAndroid JetpackMobile DevelopmentReactjsFirebaseFrontend DevelopmentBackend DevelopmentBack-end Web DevelopmentNodejsBack-end DevelopmentDatabase Management

Other Skills

LWCFlowAgentforceSlackAIJetpack ComposeREST APIsTailwindCSSPythonFlaskSQLClaude SkillsLightning Web ComponentsCursor AISelenium

About

As a driven final-year undergraduate pursuing a BTech in Computer Science and Engineering from the renowned National Institute of Technology Delhi, I possess a strong understanding of computer science fundamentals and proficient skills in data structures and algorithms. Leveraging my exceptional analytical, problem-solving abilities, and solid understanding of CS fundamentals, I am deeply passionate about software development and possess a strong interest in the MERN stack. With a proven track record of successfully completing projects utilizing the MERN stack, I have acquired extensive hands-on experience in developing dynamic web applications using MongoDB, Express.js, React, and Node.js. Additionally, my internship in backend development has honed my skills in building robust and scalable solutions using Node.js. I am eagerly seeking opportunities to apply my expertise and enthusiasm as a Software Development Engineer, significantly impacting your esteemed organization.

Experience

2 yrs

Total Experience

1 yr

Average Tenure

1 yr 5 mos

Current Experience

Salesforce

Associate Member of Technical Staff

Jan 2025 – Present · 1 yr 5 mos · Hyderabad

Onboarded 10+ Retail Banking features in Financial Services Cloud — Transaction Dispute Management with real-time Visa/Mastercard integration, Card Lock/Unlock, Address Update, Report/Replace Card, and more — built across Apex, LWC, Flow, and Java for Tier-1 banking customers.
Productized these capabilities as the Banking Service Assistance Agent on Agentforce + Slack, delivering an AI-driven self-service experience that lifted customer self-service rates by 40–60% at Tier-1 banks and reduced load on traditional support channels.
Building the Client 360 experience for the Next-Generation Wealth Advisor App — a unified workspace aggregating financial, relational, and engagement context across Personal & Household accounts, with AI-driven Account Pulse summaries and proactive risk/opportunity alerts surfaced to advisors via Slack to recommend next-best actions.
Reduced product onboarding time by 90% for the Financial Services Dispute Solution by building an automated deployment engine handling 250+ configuration components, field-level security, and automated data seeding — enabling rapid rollout across multiple Tier-1 banking customers globally.
Designed and shipped a secure JWT-based Identity Bridge integrating the Banking Service Assistance Agent into third-party customer portals using certificate-based authentication and secure session validation — unlocking out-of-platform self-service journeys for end customers.
Built the Enterprise Licensing Foundation (SKU) for a multi-agent AI platform, developing the Java-based backend logic and provisioning workflows that enable scalable global deployment of 5+ specialized AI agents across the Agentforce ecosystem.

Spring BootJava

Zscaler

2 roles

Software Development Engineer

Promoted

Jun 2024 – Jan 2025 · 7 mos · Pune District

Owned end-to-end delivery of production features on the Executive Insights app, shipping new Risk 360 views to enterprise customers and partnering with backend, design, and PM stakeholders to ship cross-functionally.
Strengthened system resilience by implementing centralized exception handling for network-level failures (SSL / DNS), measurably reducing client-side crash rates and improving MTTR through automated diagnostic logs.
Served as the "Release Guru", owning the end-to-end deployment lifecycle, and built a real-time observability suite using Firebase + Crashlytics with custom performance KPIs to proactively detect and resolve production anomalies.

KotlinJava

Software Developer

Mar 2024 – Jun 2024 · 3 mos · Pune District

Bootstrapped the "Executive Insights" mobile app from scratch, architecting the foundation in MVVM + Jetpack Compose to surface real-time security posture and Risk 360 analytics for CISO-level dashboards.
Designed and implemented a data-prefetching engine for high-traffic widgets, reducing application latency by 80% and significantly improving Time-to-Interactive on security-data screens.
Scaled Kotlin unit test coverage to 80%+ using modern testing frameworks, validating risk-calculation algorithms and preventing regressions across the analytics pipeline.

JavaAndroid Jetpack

Bosscoder academy

Software Engineer

Jan 2024 – Feb 2024 · 1 mo · Noida · On-site

Developed a streamlined mentorship flow using clean architecture, enabling efficient management of mentor sessions
across the platform, utilizing ReactJS for the frontend and TailwindCSS for responsive UI design.
Contributed to features with a focus on implementing CRUD operations, collaborating on both frontend development
with TypeScript and backend services using Firebase, Python and Flask.

FirebaseREST APIsReactJS

Visit health

Backend Developer

Jul 2022 – Aug 2022 · 1 mo · Remote

Created client dashboard for seamless report tracking, making significant contributions to the project's backend development.
Designed optimized database schema and implemented efficient backend APIs and SQL queries for report retrieval and display.

Back-End Web DevelopmentNodeJS