Ruchika BN

UX Designer

Bengaluru, Karnataka, India5 yrs experience

Most Likely To SwitchAI ML Practitioner

Key Highlights

Over 3 years of UX research experience.
Expertise in qualitative research methodologies.
Proven track record in improving user engagement.

Stackforce AI infers this person is a UX Researcher with a strong background in EdTech and Healthcare industries.

Contact

bnruchika2011@gmail.com LinkedIn

Skills

Core Skills

Ui/ux DesignUx ResearchExperience DesignAi Driven ResearchProduct ResearchDesign ResearchSocial DesignWeb Development

Other Skills

Enterprise Solution DesignHealthcare Information Technology (HIT)Generative AIUI designCurriculum DevelopmentPresentation SkillsTrend ResearchHeuristic EvaluationContextual InquiryModeratingQualitative ResearchMiroStrategyUsability TestingReport Writing

About

I am a UX Researcher with over 3 years of experience helping teams build user-friendly, data-driven products. My expertise lies in conducting majorly qualitative research, from interviews and usability testing to journey mapping and data analysis. I’ve had the opportunity to work across diverse industries like ed-tech, healthcare, SaaS and social design. My contributions included designing and conducting generative and evaluative studies optimizing websites, driving engagement, and even developing AI-driven tools to improve team efficiency.

Experience

5 yrs

Total Experience

1 yr 3 mos

Average Tenure

1 yr 8 mos

Current Experience

Citiustech

UX Designer

Oct 2024 – Present · 1 yr 8 mos · Bengaluru, Karnataka, India · Hybrid

UI/UX DesignEnterprise Solution DesignHealthcare Information Technology (HIT)Generative AIUX Research

First pixel project

Curriculum Fellow

Sep 2024 – Present · 1 yr 9 mos · Delhi, India · Remote

Designed teaching materials on design thinking, experience design, and research to make design education accessible to the masses in India.
Collaborated with a team to develop innovative curriculum strategies for First Pixel Project.
Implemented interactive learning methods to engage students in the age group of 14 to 20 and enhance their understanding of design principles.

Experience DesignUX ResearchUI designCurriculum Development

Turian labs - research & innovation strategy consulting

Associate UX Researcher

Apr 2024 – Jul 2024 · 3 mos · Pune, Maharashtra, India · Hybrid

Engaged in foundational UX research for a global payment brand using qualitative research (interviews, prototype testing) to understand users' payment behaviours. This lead to actionable design recommendations and new feature opportunities.
Additionally, contributed to enhancing daily research processes by initiating Gen AI-driven practices & building custom AI-augmented workflows that increased research team productivity by 2X.

AI driven researchPresentation SkillsTrend ResearchHeuristic EvaluationContextual InquiryModerating+7

Scaler

UX Research Intern

Sep 2023 – Mar 2024 · 6 mos · Bengaluru, Karnataka, India · Remote

Designed and executed several generative and evaluative research projects, focusing primarily on live class experience, attendance, peer-to-peer learning, and job hunt journey.
Played a key role in mixed-method research (surveys, in-depth interviews, usability audit), leading to an 11% improvement in registration-to-attendance ratios for Scaler’s free live classes.
Collaborated majorly with Scaler's Growth, Careers and Learning product and engineering teams to ensure user-centered design principles were integrated.

Focus GroupsSurvey ResearchProduct ResearchMicrosoft Power BIQuantitative AnalyticsMixpanel+9

Design beku

Design Researcher

Jun 2022 – May 2023 · 11 mos · Bengaluru, Karnataka, India · On-site

Felicitated research with over 10 health navigators to design a digital health library at Channapatna, Karnataka.
Used interviews and group discussions to gather feedback and improve access to healthcare information through audio features. Shared insights that improved the design and user experience for the project.
Utilized ethnography and storytelling as primary research tools to co-create a physical paperback book toolkit that holds day-to-day data collection of health navigators.

Focus GroupsParticipatory DesignDesign ResearchEthnographyCo-creationContextual Inquiry+3

Vtiger crm

Web Designer

Jun 2019 – May 2021 · 1 yr 11 mos · Bengaluru, Karnataka, India · On-site

Redesigned the Vtiger website, leading to a 25% increase in conversion rates by making the site easier to navigate. Analyzed user data to find problem areas and used A/B testing to make improvements that reduced bounce rates by 15%.
Implemented A/B testing & Google analytics for data-driven website optimization.
Mastered full-stack development with HTML, CSS, JS, Python (Flask), Bootstrap, MongoDB, & Prismic (Headless CMS).

Web DevelopmentGitFigma (Software)UI/UX DesignLanding Page OptimizationProduct Design+7