Jatin Chawla

Software Engineer

Hyderabad, Telangana, India4 yrs 7 mos experience
AI ML PractitionerAI Enabled

Key Highlights

  • Transformed sales workflows influencing $100M revenue.
  • Developed AI solutions reducing planning time significantly.
  • Led community initiatives fostering innovation and learning.
Stackforce AI infers this person is a SaaS Data Scientist with strong AI and machine learning expertise.

Contact

Skills

Core Skills

Artificial Intelligence (ai)Data ScienceNatural Language Processing (nlp)Machine LearningLeadershipProgram ManagementData Scraping

Other Skills

Data AnalysisSQLSales OperationsResearch and Development (R&D)DebuggingCustomer ExperiencePublic SpeakingEducationFinanceDecision-MakingStrategyPython (Programming Language)Web DevelopmentDesignCooking

About

Hi, I am Jatin, working as a Data Scientist at Microsoft. I have over 2 years of experience spanning roles in data science and customer success aiming to improve the overall efficiency and driving growth for Microsoft Sales. As a Data Scientist, my work revolves around infusing AI and using Data Driven Intelligence to produce insights and recommendations in areas that include Sales Strategy, Business, Operations across all the Customer Segments including other field and technical areas. Previously I worked at Microsoft's Customer Experience Org. as a Technical Support Engineer where I worked with 100s of Customers fix and implement their AI solutions on our AI platform comprising Machine Learning, Databricks, Synapse Analytics, Cognitive Services and OpenAI. I went through entire procedures to build and ideate on AI projects and solutions for both Big and SMC businesses that eventually helped me get skilled on various AI technologies and our Azure Products on both their depth and breadth. I have been fond of learning and advocating AI and ensure that I keep myself updated in this space. I have contributed to public speaking forums, have organized and led events like Hackathons, Developer Conferences, and Actively helped people learn AI through personal coaching and sessions. Feel free to reach out to me or connect with me if you are an AI enthusiast. I would love to exchange ideas and thoughts that could help humans and make this planet sustainable.

Experience

4 yrs 7 mos
Total Experience
4 yrs 7 mos
Average Tenure
4 yrs 7 mos
Current Experience

Microsoft

3 roles

Software Engineer 2

Promoted

Sep 2024Present · 1 yr 9 mos

  • I partner with sales, finance and engineering to define and build intelligent agentic solutions for the Sales Copilot platform.
  • 1. Co-led AI-Infused Sales Methodology, transformed 30+ seller workflows to optimize sales funnels for strategic accounts influencing $100M Revenue in in FY25
  • 2. Delivered a declarative agent within M365, bringing performance, insights and recommended actions for partners saving 1000s of executive seller hours, leading cross-org efforts.
  • 3. Launched Account Plans v2, integrating seller JTBDs and account performance, to automate actionability and stage-1 pipeline creation worth $35M in the past two quarters.
Artificial Intelligence (AI)Data ScienceData AnalysisMachine LearningProgram ManagementSQL+1

Data Scientist

Promoted

Oct 2022Aug 2024 · 1 yr 10 mos

  • As a Data Scientist at Microsoft, I work with key business and sales partners to build Data Driven Intelligence and integrate them to our in-house Sales Products.
  • 1. Developed an LLM‑powered plugin leveraging RAG and automated plan‑templating. This reduced the account‑planning workflow from hours to minutes for 2K Account executives.
  • 2. Co‑developed an AI adoption 9‑box framework using K‑Means which allowed systematic identification of high‑impact AI Design Wins for SME&C customers, contributing to an annual $20M Azure AI growth.
  • 3. Optimized Sales Agent routing by enhancing the current model combining RAG based LLM with SVM classifier, delivering 30% better precision in plugin activations.
  • 4. Established a telemetry‑driven insights framework to analyze usage patterns across 20+ plugins in Sales Agent, directly shaping feature prioritization and roadmap decisions for the Agent’s ecosystem.
  • 5. Co-developed a hybrid model combining fine-tuned LLMs and classification modules to optimize Sales Agent routing, improving plugin activations by 30% and decreasing response time by 50%.
Natural Language Processing (NLP)Research and Development (R&D)Machine LearningSales OperationsData Analysis

Technical Support Engineer (Azure AI Platform)

Sep 2021Sep 2022 · 1 yr

  • Solved 500+ customer issues, helped them ship their AI Solutions by addressing their maintenance, advisory and technical needs.
  • Spearheaded trainings for multiple CSS teams on Azure OpenAI and Azure ML. Created a BOT using ChatGPT to fetch known insights on issues that helped speeding up case closures for my team by 50% from the 1st month.
  • Got Awarded with an Impact Trophy, for helping 20+ customers reduce their code size collectively averaged at 40% by optimizing the ML model pipelines.
  • Helped the Engineering team ship the compute assistive data-labelling feature by analyzing customer use-cases and feedbacks. This feature consistently saved time in labeling datasets by more than 95% and onboarded multiple customers.
  • Hosted sessions for Women at Microsoft and Disability Groups. Contributor for the fun club committee for my business to drive engagement and foster enthusiasm along with Organizing Aspire Stay Strong 2023 in India.
DebuggingCustomer ExperiencePublic Speaking

Phoenix

Co-Founder

Oct 2021Jan 2023 · 1 yr 3 mos · Ahmedabad, Gujarat, India

  • Co-Created and Founded this growing Tech Community at LJ University with a mission to open opportunities for students to learn, collaborate and innovate on a common platform.
  • Led a group of 15 people to handle the overall finance, marketing and functioning of the community along with its Social-Media and Online Presence.
  • Created entrepreneurship opportunities for students by facilitating Innovation village where Startups and VCs were invited to gauge over 200+ ideas and concepts every year.
  • Around 500+ students participated in events, workshops and bootcamps in this community, and this led to some amazing sponsorships for the community and internship opportunities for some talented individuals.
  • My work involved curating and initiating sessions, arranging monetary funds, planning and streamlining strategies, hiring folks in the core team and negotiating partnerships, budgets and approvals for all the events.
LeadershipEducationProgram ManagementFinanceDecision-MakingStrategy

Indian institute of management ahmedabad

Research Fellow

Aug 2021Feb 2022 · 6 mos · Ahmedabad, Gujarat, India

  • Worked upon 2 projects:
  • INDEIGOGO
  • 1. Developed a data modeling pipeline after scrapping 1 lakh projects from Indiegogo (A crowdfunding platform) to work upon determining creator credibility and success rates of projects.
  • 2. For the first phase post cleaning and tuning the data, finalized 15 features that can reflect upon and define the creator's credibility. Gauged this with their previous successful projects and fundings.
  • 3. Trained a semi-supervised Guided-LDA Model as the next phase that achieved 76% accuracy and almost 80% precision in predicting project-funding success based on the creator’s profile and their language (10 language/text features that can help determine the project's accountability) used for pitching the project.
  • REDDIT
  • 1. Scrapped 6000 reddits from the science handle to analyze user engagement across the platform for different topics.
  • 2. Performed feature processing and kept 6 independent features (author’s fame, flair, and language features like centered-embeddings, capitalization in characters, use of jargons, numeric and special character values) in any post. Performed modeling with Decision Trees to predict user-engagement by gauging them with trust (used NC-Lexicons for calculating trust) developed from the user comments.
  • 3. Got a 70% precision in likeliness of predicting engagement for reddits in the Science (Hard Sciences and Soft Sciences) Domain.
Data ScrapingNatural Language Processing (NLP)Machine LearningPython (Programming Language)Data Analysis

Nanyang technological university

Research Intern

May 2021Jul 2021 · 2 mos

  • Crafted a hybrid ML model that analyzed text descriptions leveraging attention mechanism to classify medical records into 10 disease classes.
  • Got a classification accuracy of 75% when gauged with 2 medical practitioners for 50 reports.

Microsoft

Support Engineer

Apr 2021Jul 2021 · 3 mos

  • Deployed and got hands-on experience with Azure on Compute, App, Storage, and Security.
  • Got trained on Windows Operating System, Active Directory, and networking concepts.
  • Got a good understanding of business foundations and a good experience with approaching and solving technical issues for any business.
  • Developed a project 'Koritsu' that is an online application to help boost team's productivity and pushing the team's morale while working at home with features like virtual attire, Microsoft groups, user-activity time reports, and a virtual check-in bot.

Tracomo camera and automation system pvt ltd

Product Development Intern

Oct 2020Dec 2020 · 2 mos · Ahmedabad, Gujarat, India

  • Led the development of an automated camera assisted social distancing and mask detection software for a 2000-member workforce in a Chemical Factory.
  • Built an intuitive UI utilizing JavaScript Stack that included the 2 major features and 8 camera streams with 15 FPS output for each stream.
  • The ML models were built along with OpenCV's facial and body feature detectors to detect and analyze the key features with 95% precision.
  • The project became a major contributor adding 20K$ to the yearly revenue.

Raaga foods

Machine Learning Intern

Jul 2020Sep 2020 · 2 mos · Bengaluru, Karnataka, India

  • Worked upon Diabetic Retinopathy grading and trained an image model with 10,000 images involving 5 classes
  • Used CLAHE followed by median-filtering to preprocess the images that improved the accuracy by 70% to 85%
  • Performed ROI cropping to reduce the image size by around 20% that reduced the training time by almost 30% followed by increasing the dataset size to 20,000 images to get a further 4% hike in the accuracy and reached a score of 89%

Amero loyalty coins

Software Developer

Feb 2020Apr 2020 · 2 mos · Ahmedabad, Gujarat, India

  • 1. Developed a website prototype that helps users to get their own personal Global Identifier Number for their financial profile.
  • 2. Performed market research and designed relevant content for the website's frontend to display features and benefits for the unique identification system.
  • 3. Developed the database design and the APIs to connect the backend and frontend followed by hosting it at: www.globalidentificationsystem.com
  • 4. Included features about shopping, purchasing or making payments with any of our partners and getting credits based on the purchases.

Education

L J Institute of Engineering and Technology (LJIET)

Bachelor of Engineering - BE — Computer Engineering

Jan 2017Jan 2021

Udacity

Nanodegree — Computer Vision

Jan 2020Jan 2020

Centre for Development of Advanced Computing (C-DAC)

Diploma in Multilingual Programming — Computer Science

Jan 2017Jan 2018

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