May 2024 – Aug 2025 · 1 yr 3 mos · Gurugram, Haryana, India · Hybrid

Mar 2022 – Mar 2024 · 2 yrs · India · Remote

• Lead the Talent Management and L&OD functions while developing the operational strategy in building these two teams ground up.
• Building the Performance management strategy including building a competency based conti uous peformance management system, building the talent pipeline, process and framepwrk for identification of critical roles and associated succession planning, automation of the Performance management process and driving change and transformations with Senior leadership.
• Leading and building the L&OD vertical ground up including creating a career and skills ecosystem, mentoring, Onboarding for new hires and focussed group interventions for New managers, Mid managers and IDP creation and developmental interventions for Leadership.
• Leading change and transformation around culture and values with Senior Leaders. Building the competing values framework to identify culture gaps post acquisition and building interventions for talent engagement and retention.
• Build frameworks and interventions across the Talent management lifecycle, desing and lead the project plannjng and drive implementation with Leaders and the CHRO to attract and retain top talent.

Jul 2019 – Aug 2021 · 2 yrs 1 mo · Gurugram, Haryana, India

• Building and leading the OD and Talent development verticals at Grofers.
• Identifying cultural changes required for "Building Grofers" agenda, co creating competencies, Values along with Cross functional leaders and ensure alignment of the 3 Pillars - Culture, Learning and Values through developmental interventions, Learning journeys, learning automations, Leadership Focussed groups.
• Work closely, coach and Mentor the HRBPs in building Culture interventions - Employee experience surveys, Recognition, Engagement and innovation frameworks to retain top talent, Talent pipeline and cross functional collaborations.

May 2016 – Jun 2019 · 3 yrs 1 mo · Noida

• Responsible for setting up the OD and L&D function including but not limited to change management, learning and development, organisation structure and leadership development.

Feb 2015 – Mar 2016 · 1 yr 1 mo · Delhi, India · On-site

• Responsible for driving regional Talent management and talent development interventions which includes driving end to end performance management, L&OD and employee experience through culture interventions (AON Hewitt/GPTW surveys), employee engagement initiatives, Rewards and recognitions programs and Leadership focussed groups.

Apr 2014 – Feb 2015 · 10 mos

• Responsible for setting up the entire gamut of HR including streamlining of talent acquisition,formulating and enforcing policies,setting up the employee engagement culture as well as creating a framework for learning and development.

Apr 2014 – Feb 2015 · 10 mos

• Responsible for Heading HR and setting up the HR function end to end including creating processes and polices, talent acquisition, talent engagement and development.

Jan 2013 – Dec 2013 · 11 mos · Jaipur Area, India

• Responsible for setting up the entire gammut of HR including streamlining of talent acquisition,formulating and enforcing policies,setting up the employee engagement culture as well as creating a framework for learning and development.
• Responsible for Call centre,Corporate sales and Dealership sales lines of businesses Pan India

Mar 2009 – Dec 2012 · 3 yrs 9 mos · Kolkata Area, India

• Recruited to help open new company branch in Kolkata, guiding the startup and management of a full spectrum of HR operations, systems and programs. Worked with senior management to implement HR policies and procedures; develop orientation, training and incentive programs.
• Played a key role in ensuring the successful launch of Kokata office. Structured and implemented programs and policies in the areas of training, compensation structures, benefits packages, incentives and new-employee orientation.
• Fostered a teamwork/open-door environment conducive to positive dialogue across the organization

Mar 2006 – Aug 2007 · 1 yr 5 mos · Kolkata Area, India

• Recruited to fulfill a broad range of HR functions, including recruiting and training employees, payroll management for 1500+ employees across west Bengal, Orissa,Jharkhand,North east and Madhaya Pradesh, client interaction for business development, overseeing disciplinary action and managing HR records. Resolved conflicts between employees and insurance carriers, coordinated health fairs to promote employee wellness and performed exit interviews.

Sep 2005 – Mar 2006 · 6 mos · Kolkata Area, India

• Short listing and Interviewing candidates per requirement
• Interacting with clients, maintaining client relationship and analyzing their various HR related requirements.
• Processing their salary, incentives, and travel allowance.

Jul 2004 – Jul 2005 · 1 yr · Hyderabad Area, India

• Handling queries related to mortgages, credit cards, personal loans, insurance.
• Explaining the structure of the loans, insurance.
• Soliciting new loans, cash advance insurance.
• Taking payments and explaining the entire payment structure of loans (interest, late fees).
• Training the new joiners on the process and assisting the Assistant manager in successfully completing process training for all the new hires.