Dec 2024 – Jun 2025 · 6 mos

• Coaching Agents and Advising Agents on their Sales Approach to Drive Sales
• Evaluate Agents' Sales Calls/Mails and Motivate Agents / Quality Assurance
• Preparation of Personal Improvement Plans and Following their Execution
• Overseeing & Managing Recruitment Processes

Mar 2023 – Nov 2024 · 1 yr 8 mos

• Developing Full Recruitment/Marketing Campaigns
• Meetings with Clients, Hiring Managers to Consult and Understand Their Needs
• Attracting and Hunting Candidates Based On Our Clients' Requirements
• Responsible for Reporting of the Recruitment Processes of the Company

Dec 2022 – Mar 2023 · 3 mos

• Product Consulting
• Placing Orders
• Reviewing Payments and Invoices

Nov 2024 – Jun 2025 · 7 mos · Sofia, Sofia City, Bulgaria · Remote

• Consult merchants on payment solutions, conduct market research, negotiate deals, and prepare offerings
• Active in an international environment across all industries, providing tailored solutions to clients
• Merchant acquisition and retention through strategic negotiations and innovative solutions

Nov 2021 – Nov 2022 · 1 yr · Sofia · Remote

• Tech Support on Wearable Devices Owned by Google
• Teleagent, Calls & Emails
• Detailed Technical Investigation of Clients' Needs
• Coaching Newcommers and Assisting the Team
• QA (quality assurance and control) and Evaluating Results
• I couldn't pursue my career further in Telus, because the client didn't allow remote work anymore and they don't have an office in Varna, where I live and study. Overall, great learning and work experience!

Sep 2017 – May 2021 · 3 yrs 8 mos · Pleven

• I played football in FC Spartak Pleven with the youth and eventually with the men team. During that time they played professionally in group B, but unfortunately I ended my career after a few heavy injuries. I finished my studies at the Sports Academy "Georgi Benkovski", Pleven. Before moving to the University of Ecomomics in Varna, Bulgaria.

Nov 2012 – Jun 2017 · 4 yrs 7 mos · Roeselare, Flemish Region

• I lived in Belgium and I studied in a Catholic school Barnum, Roeselare. I also played football at Club Roeselare - U15, U17, U21 and I made the men's team when I was 16 years old. In Belgium I had the chance to learn Flemish/Dutch and meet a lot of people and different cultures that I'll never forget. Experience that I will always keep close to my heart.
• I also took part in the youth European Parliament called "Our Democratic Europe" where I was 1 out of the 4 ambassadors for Belgium. We did workshops with other groups from Poland, The Netherlands and Denmark, and eventually we presented everything to the European Parliament in Brussels in hopes that our research and suggestions will be considered.

Jan 2016 – Jan 2021 · 5 yrs · Bulgaria · On-site

• Since I was a child I have been very curious and understood the importance of staying active, learning more and trying to contribute more to my family and friends. I have worked a lot of different part-time jobs and I decided to share those with you here in this section.
• Action (Retail Shop) 2016 (6 months) > When I turned 16 I still lived in Belgium and I started working part-time at the Action while studying and playing football. There I was responsible to take care of the stocks, consult customers and work as a cashier.
• Hotel Bonita, Golden Sands (Four summers in a row 2018-2021) > In 2017 I returned to Bulgaria and the next summer I turned 18 and I had to get a driving license and buy a car. I found myself a job as a receptionist in a 1st line hotel in Golden Sands, which is one of the best known resorts in Bulgaria. The hotel had a capacity of 400+ people and I was responsible to ensure smooth and comfortable experience during their stay. Negotiating offers for accommodations, check-ins, check-outs, document registration, selling and offering extra services, and much more, while taking care of the client with a personal touch. After 4 summers there I became very valuable employee as I was coaching and mentoring all new receptionists and porters, while being responsible for their tasks. Hotel Bonita offered me to become a Hotel Manager in 2023, but I declined as I pursue a different career path. I still go there often to see my colleagues and friends.
• Joys (boutique alcohol and chocolate shop, November 2021 - May 2022) > During my last school year I needed a job to stay productive and be able to upgrade my car, as I got heavily injured and my football career was over. Joys was a newly opened shop in my hometown Pleven where I worked as a retail consultant taking care of all kind of things all shops require, but also with a personal touch to the clients needs. Our client type was quite special as the products we sold range up to 12 000 BGN for a bottle.