Apr 2025 – Dec 2025 · 8 mos · On-site

• As a Senior QA Engineer 1, I lead quality assurance efforts across high-impact projects, ensuring scalable, performant, and user-centric software delivery. My role involves both hands-on testing and strategic leadership to drive product quality from inception to release.
• Key Responsibilities:
• Performance & Load Testing Leadership: Architect and lead performance testing strategies using tools like K6, simulating realistic loads to validate system reliability and scalability under peak conditions.
• Cross-Functional Collaboration: Partner with Engineering, Product, Design, and Support teams to define test strategies, resolve issues, and ensure alignment on release quality expectations.
• Test Strategy & Ownership: Design and implement comprehensive manual and automated test plans across functional, integration, regression, and user acceptance testing phases.
• Release & Deployment Oversight: Own pre- and post-deployment QA processes, proactively identifying risks and validating system behavior in production-like environments to ensure smooth rollouts.
• Mentorship & Team Leadership: Guide junior QA engineers, review test artifacts, share best practices, and foster a quality-first mindset across teams.
• Customer-Centric Quality Advocacy: Act as a quality gatekeeper, handling escalated issues and ensuring that both technical and user-facing problems are resolved swiftly and effectively.
• Data & Insights-Driven Testing: Utilize tools like Google Analytics and performance metrics to inform testing priorities and enhance user experience validation.

Jan 2024 – Mar 2025 · 1 yr 2 mos · On-site

• As a QA Engineer 2, I am responsible for ensuring the quality and performance of our products across various projects and stages.
• My key responsibilities include:
• Performance Testing: Leading performance testing initiatives using K6 tools to ensure our applications can handle expected loads and deliver seamless user experiences under stress.
• API Testing: Conducting comprehensive API testing for multiple projects, validating functionality, reliability, and security of API requests to ensure robust backend integrations.
• Pre/Post-Deployment QA: Overseeing QA activities related to both pre and post-deployment, ensuring a smooth release process and quick identification of issues after deployment.
• Customer Support Liaison: Acting as the primary QA representative for the Tech Team in handling customer support tickets that require technical expertise, ensuring swift resolution of technical issues and escalations.
• Cross-Team Collaboration: Collaborating with Development, Product Owners, Project Managers, and Customer Support teams to ensure alignment on quality requirements and deliverables across the board.
• UI/UX and Frontend Testing: Managing UI/UX and frontend testing efforts for various products, ensuring that the user interface and overall user experience meet high-quality standards and align with customer expectations.
• This role allows me to combine my technical skills with strong collaboration and problem-solving capabilities, ensuring that all products are thoroughly tested and meet performance, usability, and customer satisfaction goals.

Jan 2023 – Dec 2023 · 11 mos · On-site

• As a QA Engineer 1, I played a critical role in ensuring the quality and stability of the web platform through active collaboration, thorough testing, and efficient release management.
• My key responsibilities included:
• Cross-Functional Collaboration: Actively collaborated with all stakeholders from feature conception to User Acceptance Testing (UAT) and release. This included working closely with the CEO, CTO, VPs of Product, Design, Marketing, and Sales, as well as developers and customers, ensuring seamless communication and alignment across teams.
• Release and Post-Deployment Monitoring: Participated in production releases and post-deployment monitoring as a dedicated member of the Release and IDC/CCT teams, ensuring smooth deployment processes and immediate issue resolution post-launch.
• End-to-End Testing: Served as the sole tester for the web platform, taking full ownership of testing activities, from functional to regression and UI/UX testing, ensuring that the platform met high-quality standards and provided a flawless user experience.
• This role helped me develop a strong foundation in QA processes, cross-team collaboration, and end-to-end product testing, enabling me to contribute directly to the quality and success of the platform.

May 2022 – Dec 2022 · 7 mos · On-site

• In my role as a Software Quality Analyst, I was responsible for driving the quality assurance processes across multiple projects, ensuring that all products met functional and technical standards.
• My Key responsibilities included:
• Comprehensive Testing: Involved in a wide range of testing activities, primarily focusing on API testing and functional testing for various projects, ensuring seamless functionality and integration across systems.
• End-to-End Testing Lifecycle: Participated actively in all phases of the testing lifecycle, from gathering requirements to feature release, ensuring thorough validation and adherence to project requirements at each stage.
• Test Case Creation: Developed and executed detailed test cases from scratch, as well as derived test cases based on specific project scenarios, ensuring thorough coverage of all functional aspects.
• API Testing: Led and contributed to several API testing projects, validating the functionality, security, and performance of APIs to ensure robust and reliable backend services.
• Technical Support Collaboration: Worked closely with the User Support Team, providing real-time resolution of technical queries related to product features, ensuring quick issue resolution and maintaining customer satisfaction.
• This role helped me hone my technical skills in both API and functional testing while collaborating closely with development, support, and product teams to drive high-quality releases.

Sep 2021 – Feb 2022 · 5 mos · Pune District, Maharashtra, India

• As a Management Trainee - Alliances at GMoney Loans, I played a key role in driving financial access to high-quality healthcare services for individuals across India. My key responsibilities included:
• Healthcare Financing: Facilitated medical treatment finance to patients, ensuring they had access to necessary treatments without financial barriers.
• Sales Trend Analysis: Analyzed sales trends across key sectors including IVF, superspeciality treatments, multispecialty services, cosmetic procedures, and dental services, providing insights to optimize product offerings.
• Partnership Onboarding: Managed the onboarding process for hospitals and clinics within my assigned territory, building strong partnerships and expanding the network of healthcare providers.
• Zero-Cashless Facilities: Worked to provide patients with easy access to zero-cashless facilities at healthcare centers near their location, ensuring convenience and accessibility.
• Disbursement Process: Assisted with disbursement activities, ensuring timely and accurate financial transactions for patients availing healthcare financing.
• Telesales & Cold Calling: Led telesales and cold calling efforts, targeting potential customers in both B2B and B2C segments, driving awareness and adoption of GMoney’s healthcare financing solutions.
• This role allowed me to contribute to making healthcare more accessible while honing my skills in sales, partnerships, and customer relations in a dynamic, growth-driven environment.