Aug 2017 – Jan 2018 · 5 mos · Bengaluru, Karnataka, India

• Was a part of Azure India VM POD.
• Worked with Microsoft’s Partners & Premier and Professional customers to resolve high
• priority time critical issues related to Azure’s Infrastructure-as-a-Service
• offering, specializing in Azure VM and High Availability.
• Actively connected with PG and CXP teams to mitigate backend issue and
• bugs.
• Worked on advisory cases providing best practices and identifying potential
• flaws in customers’ existing setup
• Assisted customers in migrating on-premise servers to Azure & migrating
• from ASM to ARM model.
• Achievements:
• Received Microsoft’s Trailblazer Award within 3 months of joining the team for demonstrating effective technical and customer handling skills.
• Received a trail of CSAT top boxes and appreciation from customers.

Apr 2017 – Jun 2017 · 2 mos · Bengaluru, Karnataka, India

• Received hands-on experience on various Microsoft's technologies including:
• Windows Core Internals
• Windows Networking
• Active Directory
• Azure Networking
• Worked on multiple interesting assignments for a span of 3 months.
• Based on performance, was offered a full time opportunity as an Engineer in Azure VM India POD.