Aug 2025 – May 2026 · 9 mos · Islāmābād, Pakistan

• Key Responsibilities:
• As a PMO, leading Consumer sprints actively by conducting daily standups with cross-functional business & technical teams, improving sprint efficiency
• and ensuring timely project delivery.
• . Actively engaging with Product Managers and Business Owners to scope new products and services, and aligning technical stakeholders to
• ensure clear requirements and deliver effective solutions.
• . Managing and prioritizing complex business requirements to deliver high-value, revenue-enhancing outcomes.
• . Managing vendor partnerships and outsourced projects, ensuring 100% on-time delivery within approved efforts & budget.
• . Developing and monitoring project timelines to ensure on-time delivery across teams.
• Projects:
• Delivered multiple products & features enhancement in record time, driving improved customer experience, while meeting strategic business
• o Reward Hub: A new product feature enabling customers to track, manage, and redeem loyalty points, commissions, and other
• incentives earned through various activities within the JazzCash app.
• o Fraud Preventing Rollout: Rolled out a service upgradation to mitigate frauds via M-Wallet Payment Gateway (PGW) transactions.
• o Insurance Subscriptions: Offering In-App insurance via third party selling of EFU services for use cases including, Home, Vehicle, Motorbike, & Handset insurance.
• o Digital Gifting: A next step to SpEidi allowing users to send digital items like apps, media, gift cards, or physical products to others directly from their mobile device.
• o Women Account (JazzCash): Introduced exclusive features to improve financial inclusion for women.

Feb 2025 – Aug 2025 · 6 mos · Islāmābād, Pakistan

• Key Responsibilities:
• > Managed Consumer sprints actively by conducting daily standups with cross-functional business & technical teams, improving sprint efficiency
• and ensuring timely project delivery.
• > Actively engaged with Product Managers and Business Owners to scope new products and services, and aligning technical stakeholders to
• ensure clear requirements and deliver effective solutions.
• > Managed and prioritised complex business requirements to deliver high-value, revenue-enhancing outcomes.
• > Managed vendor partnerships and outsourced projects, ensuring 100% on-time delivery within approved efforts & budget.
• > Developed and monitored project timelines to ensure on-time delivery across teams.
• Projects:
• Successfully led, and launched multiple features in within the JazzCash App.
• o Qurbani Module: Enabled users across Pakistan to purchase sacrificial animals digitally via JazzCash.
• o TapShop Widget Integration: Enabled in-app voucher purchases via third-party widget integration for Tapmad.
• o K-Trade Integration: Allowed JazzCash users to buy and sell stocks directly through the app.
• o Designed and configured custom workflows, issue types, screens, and permissions tailored to project and team needs.
• o Created custom dashboards for management and team visibility.
• o Conducted Jira sessions and developed user guides to increase adoption and ensure consistent usage across teams.

Oct 2023 – Feb 2025 · 1 yr 4 mos · Islāmābād, Pakistan · On-site

• Spearheading the execution of project management processes and standards, ensuring alignment across the organization with the concerned stakeholders.
• Overseeing the review and approval of project plans, proactively monitoring progress, and mitigating potential risks and issues to maintain project integrity.
• Aligning projects in line with the organizational goals, driving strategy through effective project execution.
• Setting clear deadlines, developing detailed project plans, and managing workflows to meet strategic objectives.
• Successfully managed the integration for Onic within the UPaisa mobile application, allowing UPaisa account holders to purchase bundles & airtime digitally.
• Led & Delivered the end to end direct integration of Zong bundles into UPaisa, enhancing user convenience and service offerings for UPaisa customers.
• Oversaw the L1-HRA project for Home Remittance for successful closure within tight timelines, enabling new service streams, and ensuring effective remittance operations.
• Coordinating with Digital Retail Banks including Raqami Digital Bank & Mashreq Pakistan to allow for their customers to utilize cash-in and cash-out services across Ubank's branches, promoting inter-operability.
• Assisted the commercial teams in fostering partnerships with leading organizations such as TCS, Leopard Courier, DP World, Unity Foods, Dewan Motors, Chughtai Lab, Attock Petroleum, Imarat, Al-Fatah, PARCO, J. among others for Ubank’s solutions such as payroll management, funds collection, and asset financing, strengthening Ubank's commercial portfolio.

Apr 2022 – Nov 2023 · 1 yr 7 mos · Pakistan

May 2019 – Apr 2022 · 2 yrs 11 mos · Pakistan

Jan 2015 – Jan 2016 · 1 yr