Robert Purcell — Operations Associate
An extremely motivated Operational Leader with 3 years’ experience of leading a high performing strategic team in the UK, while overseeing mentoring and training of an operational team in a global cost centre. Leading by example through strong, effective decision making and engagement of the team and all key business stakeholders. A passion for leading a diverse team in a high demand, ever changing operational environment. Encouraging collaboration across all aspects of the business to drive exceptional performance.
Stackforce AI infers this person is a Customer Experience and Operations Leader in a dynamic, high-demand environment.
Location: London, England, United Kingdom
Experience: 16 yrs 8 mos
Career Highlights
- Proven leadership in high-performing operational teams.
- Expertise in customer experience and order management.
- Strong decision-making and stakeholder engagement skills.
Work Experience
K2 Partnering Solutions
Regional CX Team Lead EMEA (3 mos)
Confluent
Order Management Analyst (4 yrs 4 mos)
Thomson Reuters
Online Order Management Lead (1 yr 2 mos)
Online Order Management Team Leader (2 yrs 1 mo)
Customer Operations Order and Billing Specialist (3 yrs 5 mos)
Online Business Administration Executive (5 yrs 5 mos)
Education
Bachelor of Arts - BA at Canterbury Christ Church University