Pankaj Gaur

CEO

Gurugram, Haryana, India12 yrs 8 mos experience

Key Highlights

Led product strategy for UPI at MobiKwik.
Bootstrapped a successful SaaS company in the salon industry.
Expert in building products that deliver real user value.

Stackforce AI infers this person is a Product Leader in Fintech and SaaS with a strong focus on user-centric design.

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Skills

Core Skills

Product ManagementProduct StrategyFintechSaas

Other Skills

Product Road MappingStakeholder ManagementCross-team CollaborationP2P UPI PaymentsData-driven Decision MakingProduct VisionProduct DevelopmentMarket ResearchUser InterviewsUser-centered DesignUser Experience (UX)User ResearchConsumer ProductsTechnology IntegrationTechnology Product Development

About

Product leader with 13 years of product experience across Fintech, Foodtech, and Retail industries. Currently Director of Product at MobiKwik, heading UPI and Pocket UPI. I own the product strategy and roadmap, and lead the PM team for the charter. Previously Director of Product at Paytm, leading P2P UPI payments at scale. I spent seven years bootstrapping my own company before that, and it shaped how I work: every product I run, I run like it's my own. Nothing satisfies me more than two things - building products that create real value for users and the business; and building the PMs who build them.

Experience

12 yrs 8 mos

Total Experience

2 yrs 8 mos

Average Tenure

1 yr 11 mos

Current Experience

Mobikwik

Director of Product

Jul 2024 – Present · 1 yr 11 mos · Gurugram, Haryana, India

Head of Product for UPI & Pocket UPI

Product StrategyProduct Road MappingStakeholder ManagementCross-team CollaborationProduct Management

Paytm

Director Product

Oct 2022 – Jul 2024 · 1 yr 9 mos

UPI Payments

Product ManagementP2P UPI PaymentsData-driven Decision MakingFinTech

Dotpe

Principal Product Manager

Feb 2021 – Oct 2022 · 1 yr 8 mos · Gurugram, Haryana, India

Instabook.in

Founder, Head of Product

Jan 2016 – Feb 2021 · 5 yrs 1 mo · Mumbai, Maharashtra, India

All-in-one SaaS platform for the salon industry!
Pivoted to focus on the salon industry. Built cloud-based software that can manage their day-to-day operations effectively while increasing revenue, retaining clients, and saving time.
Scaled customer base across 10 cities in India, including leading salon brands.
Built the monetization model via subscriptions, while being bootstrapped.
Drove product vision, strategy, roadmap, execution, and metrics.
P&L management for the business, sales, customer support, and more.
Customers loved the SaaS product that “adds value on an everyday basis”. InstaBook took the pain out of managing appointments, billing, tracking stock, employee management, and had all the required industry-specific features including marketing automation, loyalty, analytics, etc.

Product VisionProduct DevelopmentSaaSProduct Management

Instabook

Founder, Head of Product

Sep 2013 – Dec 2015 · 2 yrs 3 mos · Mumbai, Maharashtra, India

SaaS-enabled marketplace for appointment-based and class-based businesses!
Market research, user interviews for the below-mentioned service industries to digitize, enable, and empower them with easy to use products.
Conceptualised and built All-in-one SaaS products for appointment-based (salon, spa, beauty clinic, tattoo studio) and class-based businesses (gym, dance, music, yoga class) along with the marketplace for customers to book appointments and classes in real-time i.e. InstaBook.

Market ResearchUser InterviewsProduct DevelopmentProduct ManagementSaaS