Oct 2024 – Apr 2026 · 1 yr 6 mos · Gurugram, Haryana, India · Remote

• Tech Mahindra Payroll, Client - IFS
• RM for all technical resources SWE, SYS and TSM.
• POC for Nordics and North America resourcing and escalations.
• Resource Planning & Allocation:
• Managed end-to-end resource scheduling across multiple projects, ensuring optimal utilization and balanced workloads. Acted as the primary liaison between project managers, consultants, and delivery teams to align resource needs and priorities. Delivered accurate demand forecasts and utilization reports to leadership, supporting strategic decision-making. Ensured compliance with organizational standards, SLAs, and governance frameworks for resource management. Identified efficiency gaps and implemented process enhancements, contributing to strategic initiatives and operational excellence. Progressed toward senior responsibilities, including mentoring junior team members and driving advanced planning strategies.
• Leverage a suite of tools including:
• RAT (Resource Allocation Tool) for efficient workforce distribution
• IFS Thor for advanced analytics and reporting
• BI Reports for performance tracking and decision-making
• OSCA Ticketing System for request tracking and resolution

Nov 2023 – Oct 2024 · 11 mos · Hyderabad, Telangana, India · On-site

• Dedicated to advancing organizational excellence through strategic initiatives and programs. My diverse responsibilities encompass Resource Planning & Management enhancing ECS's visibility across digital platforms, focusing on Reputation Management.
• Collaborated closely with the CEO's office and the Global RMG Head on staffing fulfillment and optimal utilization strategies.
• Managed both the Vendor Management and Contract Management departments.
• Implemented bench management and cost optimization initiatives.
• Conducted resources and demand forecasting.
• Supervised a pool of 50+ IT contracting employees and vendor resources across multiple technologies, with
• a focus on ERPs.
• Tracking the Keka Headcount Report and RMG Salesforce Report
• Circulating Joiners and Hiring Dashboard with the stakeholders
• Tracking resource roll offs from the project, CE/VR Invoice Validation.
• Collaborated and coordinated with the PMOs and AMs (Account Managers) to track the Estimate v/s Actual efforts of the CEs and VRs.
• Handled offer letter approvals, offer rollouts, documentation, and employee grievance management.
• Tracked under-utilized resources to ensure optimal utilization, thereby reducing external hiring costs.
• Allocated billable resources to off-shore and onsite projects.
• Served as a key member of the strategic hiring team, leading a team of four junior recruiters.
• Made decisions on salary closures for new FTE hires and CE employees, maintaining 30-40% profit margins.
• Managed profit margins related to billing rates and employee costs from a gross profit perspective.
• Part of organization's employee engagement and employee relation team. Also part of floor culture and control.
• Key member of the ORM (Online Reputation Management) and Digital Transformation Team.
• Acted as Product Owner for HR system upgrades, implementations, and bug fixes, including KEKA HRMS,
• FreshTeams (an ATS for hiring/recruitment), and the Salesforce RMG module.

Nov 2023 – Oct 2024 · 11 mos

• Collaborated closely with the CEO's office and the Global RMG Head on staffing fulfillment and optimal utilization strategies. Managed both the Vendor Management and Contract Management departments. Implemented bench management and cost optimization initiatives. Conducted resource and demand forecasting. Supervised a pool of 50+ IT contracting employees and vendor resources across multiple technologies, with a focus on ERPs. Tracking resource roll offs from the projects. Identified and empaneled vendors and partners. Tracked under-utilized resources to ensure optimal utilization, thereby reducing external hiring costs. Served as a key member of the strategic hiring team, leading a team of four junior recruiters. Part of organization's employee engagement and employee relation team. Also part of floor culture and control. Acted as Product Owner for HR system upgrades, implementations, and bug fixes, including KEKA HRMS, FreshTeams (an ATS for hiring/recruitment), and the Salesforce RMG module.

Jan 2023 – Oct 2023 · 9 mos · Delhi, India · Remote

• Facilitating support for a business unit comprising over 250 professionals.
• Managing end-to-end resource fulfillment needs from a delivery perspective.
• Ensuring oversight of the team's Profit and Loss (P&L) metrics.
• Handling Headcount Reports and distributing them weekly to stakeholders.
• Coordinating with various HR functions to expedite resource allocation across business units.
• Ensuring Resource Management Group (RMG) validation and timely obtaining of Operational Leader (OL)
• approvals for all candidates.
• Monitoring and managing organization-wide attrition and grievance processes

Jan 2023 – Oct 2023 · 9 mos

• Facilitating support for a business unit comprising over 250 professionals. Managing end-to-end resource fulfillment needs from a delivery perspective. Ensuring oversight of the team's Profit and Loss (P&L) metrics. Handling Headcount Reports and distributing them weekly to stakeholders. Coordinating with various HR functions to expedite resource allocation across business units. Ensuring Resource Management Group (RMG) validation and timely obtaining of Operational Leader (OL) approvals for all candidates. Monitoring and managing organization-wide attrition and grievance processes.

Apr 2021 – Jan 2023 · 1 yr 9 mos · Kolkata, West Bengal, India · On-site

• Served as a Resource Manager and Project Management Office (PMO) professional at PwC India,
• employed through Softlogic IT Solutions Pvt Ltd.
• Functioned as a Talent Advisor to bridge the gap between Human Capital and business objectives.
• Liaised with the Talent Acquisition (TA) team on behalf of business units to understand hiring status
• and align resources prior to project commencement.
• Expedited project-specific hiring efforts in collaboration with external vendors to swiftly fill open
• positions.
• Monitored and ensured timely fulfillment of target and replacement hires across various Partners and
• Directors to prevent revenue loss.
• Facilitated direct alignment of candidates with business units through a pre-joining buddy program,
• ensuring smooth transition post-notice period completion.
• Fostered transparent communication channels between TA and management to uphold transparency
• and reduce Turnaround Time (TAT).
• Orchestrated and led multiple recruitment initiatives in partnership with HR teams, focusing on
• technology consulting practices.

Apr 2021 – Jan 2023 · 1 yr 9 mos

• Served as a Resource Manager and Project Management Office (PMO) professional at PwC India, employed through Softlogic IT Solutions Pvt Ltd. Functioned as a Talent Advisor to bridge the gap between Human Capital and business objectives. Liaised with the Talent Acquisition (TA) team on behalf of business units to understand hiring status and align resources prior to project commencement. Expedited project-specific hiring efforts in collaboration with external vendors to swiftly fill open positions. Monitored and ensured timely fulfillment of target and replacement hires across various Partners and Directors to prevent revenue loss. Facilitated direct alignment of candidates with business units through a pre-joining buddy program, ensuring smooth transition post-notice period completion. Fostered transparent communication channels between TA and management to uphold transparency and reduce Turnaround Time (TAT). Orchestrated and led multiple recruitment initiatives in partnership with HR teams, focusing on technology consulting practices.