Jul 2023 – Apr 2025 · 1 yr 9 mos

• · Tech lead and scrum master for the 6-month SBM Co-brand card go-live - coordinated 15 engineers across backend, frontend, and QA; averted a critical first-cycle statement generation failure through immediate data fixes, recovering full statement delivery for all users within 6 hours of the deadline
• · Drove HLD/LLD and architectural evolution across the co-brand platform suite - bill payment, stateless CRM, and card delivery - for all programs with SBM, Yes Bank, and Bank of Baroda
• · Designed and implemented a Temporal-backed durable billing platform with pluggable statement parsers for multiple bank formats - critical infrastructure ensuring reliable monthly billing cycles across all co-brand programs
• · Mentored a team of 7 engineers; owned technical direction, design sign-offs, and onboarding across the platform domain
• · Streamlined customer support workflows by identifying systemic ticket patterns and driving long-term product fixes - reduced open ticket volume by 40% across co-brand programs
• · Led development and tech-team coordination across all co-brand programs (SBM, Yes Bank, Bank of Baroda) — building and evolving multi-tenant platforms covering billing formats (APIs & files), PG integrations (Razorpay, BillDesk), CRM workflows, and card management; drove alignment with bank tech teams through the full SDLC as tech lead

Dec 2020 – Jun 2023 · 2 yrs 6 mos

• · As a founding engineer, designed and implemented the KYC platform, Transactional Risk Engine, Lender Report Generator, Notification, and Bill Payment systems for Uni's Pay 1/3 and Pay 1/2 BNPL products from scratch - scaling to 600K+ MAUs using MongoDB, ScyllaDB, SCXML, Spring Boot, SQS, and Drools
• · Architected multi-tenancy across all owned microservices (HLD & LLD) to support Uni's P2P product launch, significantly reducing engineering effort for future product go-lives; mentored 3 SDE1s through the full implementation
• · Implemented compliance-driven changes across payments and lender reporting to align with RBI's Digital Lending Guidelines 2022 - zero-downtime rollout across all external partner integrations
• · Co-authored critical product features end-to-end - Reverse Penny Drop, Transaction History, and SIM Binding for fraud detection - designed for full reuse across Lending, Co-brand CC, Personal Loans, and Investments
• · Built a high-throughput event service averaging 15,000 RPM with 99.99% uptime and at-least-once delivery guarantee using SQS, S3, Lambda, ScyllaDB, and MSK - adopted as the core reliability layer across all Uni business lines
• · Designed and built a scalable RBAC framework gating CRM access and developer tooling for 45 engineers across all 3 co-brand programs; automated reconciliation of 6 daily bank files (~50K rows/day) using Redshift, S3, FilePulse, and Kafka - adopted as the standard integration template across all bank partnerships

Jan 2019 – Nov 2020 · 1 yr 10 mos · Bengaluru, Karnataka, India

• · Designed and implemented a multi-cluster SolrCloud infrastructure on Apache ZooKeeper to isolate collections and prevent cascading failures across the search platform - improved reliability by 5×
• · Developed a stateless payload enricher service for the search microservices stack, enabling clean separation of enrichment logic from core search processing
• · Optimized AWS infrastructure costs by dockerizing legacy microservices from bare metal EC2 deployments; developed Helm charts that significantly reduced deployment rollbacks in the QA environment
• · Enhanced autosuggest precision by refining the analysis chain and implementing document-wise validation; improved search latency via Redis caching; integrated Datadog metrics into new microservices; led resolution of all customer-reported indexing pipeline incidents

Jun 2018 – Dec 2018 · 6 mos · Bengaluru, Karnataka, India

• · Developed and optimized Elasticsearch search queries for Justdial's main AutoSuggest system using PHP SDKs - improving result relevance and query performance across the full business catalog
• · Resolved 30+ critical ordering bugs in Justdial's legacy search engine, aligning results with business rules and improving overall search accuracy
• · Developed shell and Node.js scripts to periodically bulk-dump data from SQL to MongoDB for ongoing catalog quality validation
• · Designed and implemented the JDBooks AutoSuggest system end-to-end - data ingestion into MongoDB, Elasticsearch indexing, and search query development for efficient lookups

Jul 2017 – Dec 2017 · 5 mos · Bangalore

• · Developed an automated weekly reporting service for tier-2/3 vendor business analysis within the Vendor Success Program at Amazon Retail Business Services, using DynamoDB, S3, and SES
• · Designed and implemented RESTful APIs for a prioritization rule engine, with end-to-end test coverage using JUnit, Mockito, and TestNG
• · Built a spoofing functionality for enhanced troubleshooting and debugging of vendor workflows

Aug 2016 – Dec 2016 · 4 mos · Hyderabad Area, India

May 2015 – Jul 2015 · 2 mos · Headland, Sada, Vasco Da Gama, South Goa, Goa, India

• Developed a file management system to track document movement across departments. Utilised a legacy SAP ABAP Dev Workbench for the same