Oct 2020 – Jan 2022 · 1 yr 3 mos · Bengaluru, Karnataka, India · Hybrid

• Strategic focus:
• Served as an embedded Cloud and Container Security Subject Matter Expert, advising engineering and product teams at enterprise clients on building security-first cloud-native architectures across Kubernetes and microservice platforms.
• Key accomplishments:
• ▸ Acted as the go-to SME for Kubernetes security hardening — guiding client teams on RBAC design, network policy enforcement, pod security standards, and secrets management across multi-tenant clusters.
• ▸ Designed and validated secure container deployment patterns that were adopted as baseline security standards across multiple client delivery teams.
• ▸ Embedded directly within DevOps squads to integrate container security practices into CI/CD workflows — reducing go-live security blockers and accelerating secure release velocity for 3+ enterprise clients.
• ▸ Conducted cloud security architecture reviews across multi-cloud environments, identifying and remediating critical misconfigurations before production deployment.

Mar 2018 – Oct 2020 · 2 yrs 7 mos · Bengaluru Area, India · Hybrid

• Strategic focus:
• Functioned as technical lead SME, building Swiss Re's global DevSecOps platform from the ground up — making container security a first-class engineering discipline embedded across the full software development lifecycle for cloud-native insurance workloads.
• Key accomplishments:
• ▸ Contributed to built and scaled Swiss Re's DevSecOps platform for global operation — architecting the Kubernetes security framework, establishing CI/CD security gates, and implementing automated compliance controls across cloud-native workloads.
• ▸ Led a cross-functional team of cloud, DevOps, and security engineers — setting technical direction, owning the security roadmap, and delivering high-availability, compliance-ready infrastructure from day one.
• ▸ Championed full SDLC security integration — SAST, DAST, container image scanning, and IaC policy checks — shifting security left and eliminating entire categories of production vulnerabilities at the build stage.
• ▸ Drove cloud architecture decisions ensuring solutions were designed for security, high availability, and SOC2/ISO27001 compliance — aligning engineering velocity with regulatory requirements.

Apr 2016 – Mar 2018 · 1 yr 11 mos · On-site

• Strategic focus:
• Led the service operations and DevOps team managing cloud infrastructure automation for enterprise clients — focusing on operational reliability, automation-driven efficiency, and team capability building across multi-cloud, multi-client environments.
• Key accomplishments:
• ▸ Owned automation and operations for Cisco's dedicated private cloud environments — driving infrastructure reliability through scripted provisioning and self-healing operations workflows.
• ▸ Managed a team of engineers as the escalation authority for complex infrastructure incidents — maintaining SLA adherence across multi-client, multi-platform environments.
• ▸ Reduced manual operational overhead significantly through automation of routine tasks — improving team capacity and infrastructure stability across the client portfolio.

May 2014 – Mar 2016 · 1 yr 10 mos · On-site

• Strategic focus:
• Focused on DevOps infrastructure support and automation for Cisco's private cloud instances — improving operational stability and reducing manual effort through scripted workflows and infrastructure automation.
• Key accomplishments:
• ▸ Provided expert DevOps support for Cisco's private cloud instances, ensuring high uptime and performance for enterprise-grade workloads.
• ▸ Automated routine operational tasks and streamlined workflows — reducing manual intervention and improving system stability across the Cisco cloud environment on the Netmagic Cloud Infrastructure.

Jul 2010 – Jan 2013 · 2 yrs 6 mos · Bengaluru, Karnataka, India

• Strategic focus:
• Provided infrastructure support for enterprise clients as part of the Incident Management (IM) and Global Service Desk (GSD) teams at Netmagic, an NTT Communications company.
• Key accomplishments:
• ▸ Resolved complex infrastructure incidents across a large enterprise client base — maintaining high service levels and SLA compliance across multi-client environments.
• ▸ Coordinated with cross-functional support teams to maintain infrastructure stability and deliver consistent customer satisfaction.

Jan 2013 – Apr 2014 · 1 yr 3 mos · Bnagalore · On-site

• Strategic focus:
• Managed and supported mission-critical infrastructure for Apple's iPhone Siri service — operating in a 24×7×365 zero-downtime production environment at hyperscale, supporting one of the world's most
• widely-used AI voice platforms.
• Key accomplishments:
• ▸ Managed a large-scale Hadoop cluster and distributed applications underpinning Apple Siri's data processing pipeline — handling incident response, performance tuning, and capacity planning for a globally distributed, high-traffic service.
• ▸ Owned multi-datacenter operations — maintaining stability, performance, and availability of Apple's critical infrastructure across servers, storage systems, and load balancers at enterprise scale.
• ▸ Resolved high-severity incidents across distributed systems — minimizing impact to the Siri service and consistently meeting Apple's stringent SLA requirements.

Jun 2009 – Jul 2010 · 1 yr 1 mo · Bengaluru Area, India

• Strategic focus:
• Managed Linux server infrastructure for Android and mobile platform development projects at Samsung R&D Institute Bangalore — one of Samsung's largest global R&D centres.
• Key accomplishments:
• ▸ Maintained high-availability server environments supporting Android development and R&D teams across the institute — ensuring reliable infrastructure for cutting-edge mobile platform projects.
• ▸ Provided system administration support to multiple research teams, managing routine operations, troubleshooting, and infrastructure maintenance.