Dr. Dayal Sharan — Operations Associate

Enterprise SAP Delivery & Order-to-Cash Transformation Leader with 13+ years of experience delivering large-scale SAP programs across Pharmaceutical, Media Technology, Metals & Steel Manufacturing, Energy, and Food industries. Experienced in leading complex transformations with a strong focus on business outcomes, delivery excellence, and stakeholder confidence. Currently an Associate Manager at Accenture, responsible for end-to-end SAP SD delivery, governance, and team leadership. Accomplished in building high-performing teams, driving predictable delivery with zero escalations, and collaborating with senior business and IT leadership. Consistently delivers high-quality, customer-focused solutions that balance business objectives, compliance, and long-term scalability. Academically, hold a Global Doctor of Business Administration (DBA) in Strategic Management from Swiss School of Business and Management, complemented by an MBA in Business Management and a B.Tech. in Electrical Engineering. This academic foundation strengthens my ability to align enterprise strategy, business transformation, and technology-led execution. A people-first, transformation-focused leader with a strong focus on delivery excellence, capability building, team enablement, automation, and innovation. Passionate about scaling teams, strengthening execution maturity, and shaping SAP delivery strategy to drive sustainable enterprise impact.

Stackforce AI infers this person is a SAP transformation expert with extensive experience in enterprise-level implementations across various industries.

Location: Noida, Uttar Pradesh, India

Experience: 12 yrs 2 mos

Skills

Sap Sd
Sap S/4hana

Career Highlights

13+ years of SAP delivery experience.
Expert in Order-to-Cash transformation.
Proven track record in leading high-performing teams.

Work Experience

Accenture

Software Development Associate Manager (1 yr 9 mos)

YASH Technologies

Consultant (2 yrs 4 mos)

ArcelorMittal Nippon Steel India

Consultant - IT Applications (1 yr)

Deputy Manager - IT Applications (2 yrs 11 mos)

Assistant Manager - IT Applications (1 yr 11 mos)

Senior Engineer - IT Applications (2 mos)

NTT DATA

Business Consulting Sr. Associate Consultant (4 mos)

Abellon

Senior Engineer (1 yr 8 mos)

Flourish Purefoods

Young Engineer (3 mos)

Education

Global Doctor of Business Administration at Swiss School of Business and Management

Master of Business Administration (MBA) at Dayalbagh Educational Institute, Agra

Bachelor of Technology (B.Tech.) at Dayalbagh Educational Institute, Agra

Intermediate at Jawahar Navodaya Vidyalaya - JNV

High School at Jawahar Navodaya Vidyalaya - JNV

Dr. Dayal Sharan

Operations Associate

Noida, Uttar Pradesh, India12 yrs 2 mos experience

Highly StableAI Enabled

Key Highlights

13+ years of SAP delivery experience.
Expert in Order-to-Cash transformation.
Proven track record in leading high-performing teams.

Stackforce AI infers this person is a SAP transformation expert with extensive experience in enterprise-level implementations across various industries.

Contact

Skills

Core Skills

Sap SdSap S/4hana

Other Skills

SAP S/4 HANA SalesSAP SD ModuleSAP Sales & DistributionSAP ERPSalesforce.comSAP CPQTableauE-CommerceQuality ControlTestingMicrosoft ExcelTime ManagementCustomer Value PropositionSAP Cloud Suite PortfolioArtificial Intelligence (AI)

About

Experience

12 yrs 2 mos

Total Experience

2 yrs

Average Tenure

1 yr 9 mos

Current Experience

Accenture

Software Development Associate Manager

Sep 2024 – Present · 1 yr 9 mos · Noida, Uttar Pradesh, India · Hybrid

Role: SAP OTC Lead
Client / Industry: Pharmaceutical Company
Responsibilities:
Lead the Order-to-Cash (OTC) function with end-to-end ownership while managing a high-performing SAP SD consulting team
Collaborate closely with senior leadership to align delivery priorities, contribute to planning, and support continuous improvement initiatives.
Ensure zero SLA breaches and zero escalations through strong governance, proactive risk management, and effective prioritization.
Engage directly with clients and business stakeholders to translate requirements into scalable SAP SD solutions.
Coordinate with cross-functional teams including Technical, Testing, Basis, and Security to achieve delivery targets and ensure end-to-end solution excellence.
Own and deliver enhancements and change requests, and lead UAT, go-live, and post-go-live stabilization, ensuring on-time, high-quality, and defect-free solutions.
Contribute to AI, automation, and process optimization initiatives to improve efficiency and reduce support effort.
Drive training, knowledge sharing, cross-module KT, certifications, and AI-focused capability building within the team.
Play a key role in workforce planning through active involvement in hiring, interviewing, and onboarding new consultants.

SAP S/4 HANA SalesSAP S/4HANASAP SDSAP SD ModuleSAP Sales & Distribution

Yash technologies

Consultant

Apr 2022 – Aug 2024 · 2 yrs 4 mos · Noida, Uttar Pradesh, India · Remote

Role: SAP SD Consultant
Client / Industry: Media Technology
Responsibilities:
Provide end-to-end SAP SD cycle support to international users.
Handle high-priority tickets on ServiceNow.
Coordinate with business and technical teams to deliver the requirements on time.
To work on the whole implementation cycle from requirement gathering to go-live and support.
Working on integration of other systems like Salesforce, E-Commerce, DOMO, and EDW with SAP.
To handle audit queries and provide the necessary information.

SAP Sales & DistributionSAP SD ModuleSAP S/4HANASAP SDSAP S/4 HANA SalesSAP ERP

Arcelormittal nippon steel india

4 roles

Consultant - IT Applications

Apr 2021 – Apr 2022 · 1 yr · On-site

Role: SAP SD Consultant
Industry: Metals & Steel Manufacturing
Responsibilities:
Worked on multiple implementation, Support, and Rollout projects.
Worked on integration of third-party systems with SAP
Worked on GST implementation, GSTR filing, E-Invoice, E-Way Bill, and Master Data Maintenance.
Worked on Salesforce Implementation and integration with SAP.
Worked on E-Commerce implementation and integration with SAP.
Worked on SAP integration with Tableau for reporting and analytics.
Worked on a tool for creating and managing CR/SR requests via the i-Desk portal.
Worked on the end-to-end process from beginning to end. (Project Preparation, Business Blueprint, Realization, Final Preparation, Go-Live and support)
Prepared various project documents like Business Requirement Document (BRD), Solution Document, Functional Specification (FS), Unit Testing (UT), Functional Acceptance Testing (FAT), User Acceptance Testing (UAT), User Process Manual (UPM), Root Cause Analysis (RCA) etc.
Hands-on experience with multiple business processes like Order to Cash (OTC), Inquiry, Quotation, Sales Contract, Domestic Sale, Export Sale, Stock transfer, Job work process, Tolling Process, Consignment Process, Return process, Credit and Debit memo process, E-Invoice, E-way will generation, and GSTR1 filing etc.
Performed SAP SD configurations like Organizational Structure, Master Data, Basic Functions, Sales cycles, Variant Configuration etc.
Involved in role creation, modification and role assignment etc.
Developed and analyzed various MIS reports, Sales registers, Purchase registers & Stock transfer registers.
Working knowledge of Background Job, Transaction Variants, BAPI, IDOC, LSMW and LTMC etc.
Created/used various custom APIs and standard IDOC for data integration with E-Commerce, Salesforce, and SAP CPQ
Worked on all parts of RICEFW.
Conducted SAP-side audits for multiple plants, ensuring process compliance and data accuracy.