Apr 2023 – Present · 3 yrs 2 mos · Warsaw, Mazowieckie, Poland · On-site

• Leading a group of 12 fantastic product and graphic designers.

Feb 2022 – Sep 2023 · 1 yr 7 mos

• Instructor at the UX/UI course:
• Conducted more than 300 hours of in-person classes for groups with a minimum of 18 participants.
• Provided over 200 hours of one-on-one online mentoring and coaching.
• Hosted more than 15 weekends, each comprising two days of 8-hour-long classes.

Feb 2021 – Apr 2023 · 2 yrs 2 mos · Paris, Île-de-France, France · Hybrid

• Leading a group of 15 talented UX&UI Designers, UX Researchers and UX Writers within a product team.
• Responsible for:
• expanding the team from 3 to 15 members in a year
• introducing UX Researcher and UX Writer to the company
• establishing new tools and processes for the team and the wider company
• closing the gap between design and development collaboration
• evangelizing design thinking, UX Research and co-design
• mentoring and managing the team (1:1, dailys, hiring, design crits, etc.)

Jul 2020 – Jan 2021 · 6 mos · Paris, Île-de-France, France · Hybrid

• The first sustainability sector unicorn (a company valued at $1 billion or more) providing sustainability ratings for global supply chains.

Feb 2021 – Dec 2022 · 1 yr 10 mos · Warsaw, Mazowieckie, Poland

• Being the senior I needed when I was a junior.

Jun 2020 – Dec 2021 · 1 yr 6 mos

• Instructor at the UX/UI course

Jun 2019 – May 2020 · 11 mos · Warsaw, Mazowieckie, Poland

• Lingaro helps enterprises gain a competitive advantage in a data driven world through business intelligence and analytics that are better, faster, and smarter.
• Responsible for:
• gathering user requirements and analyzing client's needs (offline and online workshops)
• leading projects from a UX perspective
• redesigning big B2B e-commerce platform
• designing reports for BI technologies such as Power BI or Tableau
• creating wireframes, mockups, and prototypes (Axure, Sketch, Adobe XD, Figma)
• creating mockups, proposals and estimates for pitch work
• conducting usability reviews and testing
• evangelizing User Experience Design internally and externally (webinars)

Sep 2018 – Jun 2019 · 9 mos · Warsaw, Masovian District, Poland

• The digital delivery arm of one of the largest insurers in Germany, that has been built to drive innovation – both for digital solutions and technology.
• Responsible for:
• running workshops (Design sprints) at the beginning of each project
• working with the biggest Belgian insurer on a company’s digital transformation (4 projects in total)
• advising clients on a new digital strategy
• working closely with developers, designers, scrum master and product owner as a one scrum team
• advocating UX and design thinking inside organisations

Apr 2018 – Aug 2018 · 4 mos · London, United Kingdom

• IG is the world’s No.1 provider of CFDs and spread betting and a global leader in forex. Member of the FTSE 250.
• Responsible for:
• working through design problems: translating business requirements and client needs into ideas, designing the overall flow and detailed elements to solve these problems,
• sketching and prototyping to quickly evaluate ideas, and designing the detailed interactions.
• designing and iterating according to feedback: from client research, data analysis, and team critique.
• collaborating closely with developers, product owners and managers, business stakeholders, and researchers throughout an agile process.
• creating usable and useful products that are consistent and polished

Aug 2017 – Apr 2018 · 8 mos · London, United Kingdom

• VOTED TOP 100 DIGITAL AGENCIES IN UK BY ECONSULTANCY
• Catch is a creative agency specialising in the design and development of transformative digital products for a range of clients including: Worldpay, University of Salford, Thomas Cook Airlines, Watford FC, Cancer Research UK and London Zoo.
• I was responsible for:
• identifying business requirements, challenges and opportunities
• facilitating (weekly) workshops with users and stakeholders
• planning and conducting user research (focus groups, surveys, in person interviews)
• planning and conducting usability testing (in person, remote)
• translating data from GA and Hotjar into actionable insights
• working closely with both Design and Development teams
• creating, presenting and justifying UX deliverables (including personas, user journeys, sitemaps, annotated wireframes and prototypes)
• reviewing websites and products (Heuristic analysis)

Aug 2016 – Aug 2017 · 1 yr · London, United Kingdom

• Nitro Digital is one of Europe’s leading digital healthcare marketing agencies. I worked with a wide range of clients including the healthcare and pharmaceutical companies like Bayer, Roche, Lilly, Merck, Sanofi and Takeda.
• I was responsible for:
• conducting qualitative and quantitative research and usability testing
• preparing screeners, scripts and timelines for discovery phase
• creating customer experience maps, user flows and personas
• creating wireframes (desktop, iOS) using Axure and Sketch
• analysing data from GA, setting up KPIs and metrics
• designing and conducting A/B testing (VWO)
• pitching new clients about UX design

Apr 2016 – Jun 2016 · 2 mos · London, United Kingdom

• Pollen8 is building the first smart work marketplace for enterprise. Think of the TaskRabbit, Upwork revolution, but for the enterprise space. The mission is to connect the right people to the right work.
• I was responsible for:
• creating and managing whole UX sprint for early stage startup,
• constructing and leading research phase (online surveys, interviews, usability testing, validating assumptions),
• working closely with developers and designers on wireframes,
• building lean and user centric design culture across the company.
• Our team won Lean Startup Summit in London and got invited to pitch at Lean Startup Conference in San Francisco.
• http://pollen8.io/

Mar 2016 – Apr 2016 · 1 mo · London, United Kingdom

• Jobhawk is the UK’s first-ever Labour Marketplace for construction companies and tradesmen. The startup was conceived by two veteran carpenters who are seeking a recruiting solution for their construction company, and believe it will benefit the broader industry.
• Our brief was to focus on the tradesmen side of the market. We were asked to review user stories and to design the mobile app including clickable prototypes focusing on registration process and a job search.
• After first week of research, where we conducted almost 30 interviews with tradesmen across the London we initiated the design phase, where we started to create prototypes of application. We prepared 3 types of prototypes (paper prototype, digital wireframes and hi-fi mockups) which were tested with tradesmen.

Jan 2016 – Mar 2016 · 2 mos · London, United Kingdom

• A 10 week intensive course learning core UX Design skills, working both individually and as part of a team in an agile environment. The course was project-based, demanding rapid design development and iteration.
• Projects:
• Etsy Unique
• Team project focused on creating a feature that allows customers from Etsy to post a product request and receive quotes from artisans. I developed my research skills such as online survey, interviews with users and stakeholders and competitors analysis. I was also responsible for wireframing and sketching first prototype.
• John Lewis -
• In a two week project I designed low fidelity prototype of a microsite affording users a platform to plan and purchase items required for furnishing projects. I used methods such as task analysis, user stories, user journeys and prototyping in Omnigraffle.
• Art Finder
• Individual project, where I had an opportunity to develop an app, which helps with managing cultural events and exhibitions across London. I created visual identity and branding for app.
• Key methods covered in the course included: user interviews, task analysis, task flows, user journeys, card sorting, site maps, persona creation, sketching, wireframing, interaction and interface design, rapid prototyping, user testing.
• Tools include: Omnigraffle, Sketch, Marvel app, POP, Basic Axure, Basic HTML/CSS, Pen and paper!