Mar 2025 – Nov 2025 · 8 mos · Bangalore Urban, Karnataka, India · Hybrid

• Defined and executed a QA strategy for enterprise SaaS platforms, increasing test automation adoption by 45% and ensuring consistent software quality across engineering domains.
• Architected and deployed cloud-native test automation solutions using GCP, Docker, and Kubernetes, creating fault-tolerant testing environments that improved efficiency by 40% and supported large-scale releases.
• Spearheaded API and microservices testing, improving service reliability, reducing integration defects, and safeguarding sensitive customer data across distributed systems.
• Implemented risk-based and continuous testing practices, reducing production defects by 35% while accelerating release cycles and improving time-to-market.
• Pioneered AI-powered QA practices, including self-healing locators, AI-generated test scripts, and AI-assisted merge request reviews, cutting flaky test failures and shortening review cycles.
• Partnered with senior leadership and product managers to communicate risks, quality metrics, and trade-offs, enabling data-driven release decisions and boosting stakeholder confidence.
• Enhanced CI/CD pipelines with GitLab CI, embedding automated testing, observability, and compliance checks into release workflows for high-availability systems.
• Championed QA transformation initiatives, embedding quality principles into the SDLC, scaling adoption of continuous testing best practices, and influencing a culture of quality across engineering and product teams.

Oct 2024 – Mar 2025 · 5 mos · Bangalore Urban, Karnataka, India · Hybrid

Feb 2024 – Oct 2024 · 8 mos

Nov 2021 – Feb 2024 · 2 yrs 3 mos

Sep 2017 – Oct 2021 · 4 yrs 1 mo

• Lead and line-manage QA engineers, mentoring and coaching SDETs across multiple cross-functional teams; drove career growth, performance reviews, and hiring/retention of top QA talent.
• Defined and executed QA strategy for large-scale SaaS platforms, improving automation adoption by 45% and ensuring quality of engineering output across the domain.
• Architected cloud-native test automation solutions leveraging GCP, Docker, and Kubernetes, enabling scalable, fault-tolerant testing environments with 40% improved efficiency.
• Spearheaded API testing initiatives, strengthening microservices reliability and reducing integration defects across services processing sensitive customer data.
• Implemented risk-based testing and continuous testing practices, cutting production defects by 35% while accelerating release cycles.
• Introduced AI-powered quality engineering practices (self-healing locators, auto-generated test scripts, AI-assisted MR reviews), reducing flaky test failures and shortening code review cycles.
• Communicated risks, successes, and trade-offs to senior leadership and product managers, enabling data-driven release decisions and improving stakeholder confidence.
• Enhanced CI/CD pipelines with GitLab CI, embedding continuous testing and observability to support high-availability, compliance-driven systems.
• Championed QA transformation across domains, embedding quality principles into SDLC processes, driving adoption of continuous testing best practices, and influencing quality culture across engineering and product organizations.

Nov 2014 – Aug 2017 · 2 yrs 9 mos · Bengaluru Area, India

• Led and managed QA teams, overseeing automation, functional, and API testing across Salesforce and web-based applications.
• Mentored junior automation engineers, conducted technical workshops, and provided performance feedback to support career growth.
• Designed and implemented automation frameworks using Selenium WebDriver (Java) and Telerik Test Studio (C#), improving test coverage and reducing manual regression effort by 40%.
• Automated Salesforce RESTful APIs, strengthening end-to-end validation of integrations and improving system reliability, supporting enterprise clients in compliance-sensitive domains.
• Integrated automation scripts into CI/CD pipelines (Jenkins) to enable continuous regression testing and faster feedback cycles.
• Defined QA best practices and standardized test documentation, creating consistency across teams and projects.
• Collaborated with product managers and developers to prioritize testing based on risk and business impact, enabling faster, higher-quality releases.
• Provided regular status reports and defect analysis to stakeholders, improving visibility into QA progress and risks.

Sep 2011 – Nov 2014 · 3 yrs 2 mos · Bengaluru Area, India

• Contributed to QA initiatives in the Mortgage Banking domain, focusing on manual, automation, and database testing.
• Introduced automation practices that improved test coverage and reduced regression cycles.

May 2010 – Sep 2011 · 1 yr 4 mos · Bengaluru Area, India

• Executed functional and automation testing in Manufacturing & Logistics domain projects.
• Supported test planning, defect management, and delivery of high-quality releases.

Aug 2007 – May 2010 · 2 yrs 9 mos · Hyderabad, Telangana, India · On-site

• Performed manual and functional testing in Telecom domain projects, ensuring adherence to quality standards.
• Gained strong foundation in test design, execution, and defect lifecycle management.