Fayazbasha Shaik — Project Manager
With over 5 years and 9 months of experience in IT, I have developed strong expertise in end-user support, technical troubleshooting, and IT operations. I currently take on a lead role, guiding support teams, resolving complex issues, and ensuring seamless IT service delivery. My experience spans Windows systems, Office 365, Active Directory, remote support tools, and incident management platforms like ServiceNow. I'm known for my proactive approach, strong problem-solving skills, and ability to collaborate effectively with both technical and non-technical teams. Passionate about technology and continuous learning, I'm now focused on expanding into areas like automation, and IT process optimization.
Stackforce AI infers this person is a skilled IT support professional with a focus on service management and technical troubleshooting.
Location: Bengaluru, Karnataka, India
Experience: 5 yrs 6 mos
Skills
- Active Directory
- Itil
- It Support
- System Engineering
Career Highlights
- Over 5 years of IT experience.
- Expertise in end-user support and troubleshooting.
- Proactive approach to IT service delivery.
Work Experience
Wissen Infotech
Project Lead (3 mos)
Remote support service Team Lead (1 yr 11 mos)
Subject Matter Expert (11 mos)
Junior Software Engineer (1 yr 3 mos)
Tata Consulting Engineers Limited
IT Support Specialist (2 yrs 4 mos)
System Engineer (2 yrs 4 mos)
Education
Bachelor of Technology - BTech at Nimra Institute of Science & Technology, Jupudi, Ibrahimpatnam, PIN -521456(CC-W3)
