Subramanyam Maddi — Cloud Engineer

With over 6 years of experience in IT infrastructure, support, and network management, I have developed a strong foundation in optimizing and managing IT systems for organizations across various industries. My expertise spans IT operations, network configuration, system administration, and the implementation of security protocols, with hands-on experience in tools like Microsoft 365, AWS, and SCCM. I've led and managed migrations, including a seamless transition from G-Suite to Microsoft 365, and have spearheaded projects that improved network security, efficiency, and overall performance. I have a proven track record of successfully managing end-user support, resolving hardware/software issues, and optimizing IT assets, all while ensuring compliance with global standards like ISO-27001 and SOC2. In addition to technical expertise, I have also focused on streamlining IT workflows, such as implementing Jira for project management and integrating tools for better asset tracking and support. I am skilled in vendor management, cost optimization, and providing efficient IT solutions for both large and small-scale operations. With a passion for problem-solving, I continue to grow my technical skills and enjoy taking on challenges that contribute to business growth and operational excellence. My ability to independently manage complex IT systems has strengthened my ability to deliver results and drive success for organizations.

Stackforce AI infers this person is a Cloud Infrastructure and IT Support Specialist with a focus on security and compliance.

Location: Bengaluru, Karnataka, India

Experience: 5 yrs 8 mos

Skills

Infrastructure Setup & Network Management
It Security Policies & Procedures
Network & Infrastructure Management
It Support
It Security & Compliance
Cloud Services Management
Microsoft 365 Administration
Network Administration

Career Highlights

Led seamless migration from G-Suite to Microsoft 365.
Implemented critical backup strategies for operational continuity.
Proven track record in optimizing IT systems and vendor management.

Work Experience

SolarEdge Technologies

IT Agent (2 yrs 8 mos)

R360 Group

IT Support Executive (5 mos)

Glider AI

IT Manager (1 yr 11 mos)

Fusion BPO Services

Network and Dialer support (1 yr 1 mo)

AMC Square IT Services

IT Support Engineer (4 mos)

EFFTRONICS SYSTEMS PRIVATE LIMITED

Service Engineer (8 mos)

Education

Bachelor of Technology - BTech at Jawaharlal Nehru Technological University, Kakinada

Diploma at State Board of Technical Education and Training

SSC at GKR Public School

Subramanyam Maddi

Cloud Engineer

Bengaluru, Karnataka, India5 yrs 8 mos experience

Key Highlights

Led seamless migration from G-Suite to Microsoft 365.
Implemented critical backup strategies for operational continuity.
Proven track record in optimizing IT systems and vendor management.

Stackforce AI infers this person is a Cloud Infrastructure and IT Support Specialist with a focus on security and compliance.

Contact

Skills

Core Skills

Infrastructure Setup & Network ManagementIt Security Policies & ProceduresNetwork & Infrastructure ManagementIt SupportIt Security & ComplianceCloud Services ManagementMicrosoft 365 AdministrationNetwork Administration

Other Skills

Business ContinuityIT Equipment DeploymentTechnical SupportProject ManagementEmployee Onboarding & OffboardingActive DirectoryVendor & IT Asset ManagementMicrosoft Endpoint Configuration ManagerActive Directory & System AdministrationAudit ManagementTools ManagementJira AdministrationPrinter SupportDomain ManagementNetwork Security & Infrastructure

About

Experience

5 yrs 8 mos

Total Experience

Average Tenure

Current Experience

Solaredge technologies

IT Agent

Oct 2023 – Present · 2 yrs 8 mos · Bengaluru, Karnataka, India · On-site

As an IT professional at SolarEdge Technologies, I played a key role in transforming and optimizing the IT infrastructure of the organization. I successfully executed the setup and management of data center, network switches, firewalls, and LAN/Wi-Fi connectivity. With a focus on operational continuity, I implemented critical backup strategies and managed IT equipment deployment through advanced tools like SCCM for OS deployment and application installation. I was also responsible for maintaining the entire lifecycle of IT hardware, conducting proactive maintenance checks, and ensuring seamless day-to-day IT operations. My work also extended to improving security and surveillance systems by deploying CCTV cameras, access controls, and biometric devices. In addition, I handled end-to-end employee onboarding/offboarding processes, asset management, vendor negotiations, and cost optimization initiatives that resulted in significant savings.
I worked independently to design, implement, and manage the infrastructure, which included upgrading systems and coordinating various technical projects. My ability to manage large-scale IT setups and my hands-on approach to solving complex IT issues have been instrumental in improving the company’s overall efficiency and business continuity.

Infrastructure Setup & Network ManagementBusiness ContinuityIT Equipment DeploymentTechnical SupportProject ManagementEmployee Onboarding & Offboarding+4

R360 group

IT Support Executive

May 2023 – Oct 2023 · 5 mos · Bengaluru, Karnataka, India · On-site

At Reward360, I played an integral role in managing IT infrastructure, network systems, and ensuring the seamless operation of all technological processes. I designed and enforced firewall policies, managed IP address allocation, and resolved connectivity issues. I was responsible for the administration of Active Directory, Tally, and Microsoft 365, including user account management, group configurations, and access provisioning. Additionally, I provided comprehensive IT support across Windows, Ubuntu, and macOS systems, resolving technical issues and ensuring smooth operations. I contributed to the organization’s compliance efforts by providing necessary IT evidence for SOC2 and ISO audits. I also managed IT asset inventories and developed processes for onboarding and offboarding employees, ensuring timely allocation of resources and secure data access. My role further involved vendor management, where I negotiated procurement processes, ensured efficient hardware utilization, and optimized overall IT costs.

Network & Infrastructure ManagementActive Directory & System AdministrationIT SupportAudit ManagementVendor & IT Asset ManagementIT Security & Compliance+4

Glider ai

IT Manager

Mar 2021 – Feb 2023 · 1 yr 11 mos · Bengaluru, Karnataka, India · On-site

At Glider Technologies, I played a pivotal role in the design, implementation, and management of IT infrastructure, security, and systems. I independently spearheaded the seamless migration from G-Suite to Microsoft 365, ensuring zero downtime and data integrity. My responsibilities included managing Microsoft 365 services and security configurations, while also implementing antivirus solutions and conducting penetration testing for enhanced organizational security. I was actively involved in the integration of tools like Jira for ticketing and GoDaddy for domain management. Additionally, I led the deployment of AWS services and implemented IT policies, ensuring compliance with ISO-27001 and SOC2 standards. I also provided end-to-end IT support, from system administration to hardware and software troubleshooting, and played a key role in managing vendor relationships to optimize cost efficiency.

Cloud Services ManagementMicrosoft 365 AdministrationNetwork Security & InfrastructureSystems IntegrationAudit ComplianceLinux+8

Fusion bpo services

Network and Dialer support

Nov 2019 – Dec 2020 · 1 yr 1 mo · Bengaluru, Karnataka, India

At Xplore-Tech Services Private Limited, I honed my technical skills and played a pivotal role in ensuring smooth IT operations across the organization. I was responsible for configuring and maintaining network infrastructure, troubleshooting hardware and software issues, and providing end-user support. I gained hands-on experience in managing IT assets, ensuring compliance with backup and security protocols, and offering assistance to users across India. With a keen focus on IT service delivery, I provided timely and efficient resolution of technical issues, contributing to seamless business continuity and productivity. I worked extensively on dialer systems, software installations, and network configurations, ensuring robust IT operations.

Network AdministrationDialer ManagementIT SupportAsset ManagementHelp Desk Support