Nov 2021 – Present · 4 yrs 7 mos

• The SEO team orchestrates the commercial success of Cisco’s Strategic Execution Offers-the company’s largest cross-portfolio market offerings, each targeting an area of strategic opportunity for Cisco.
• We operate with an enterprise-wide perspective to help offer teams enable outcomes, achieve milestones and remove obstacles. Helps Cisco to bring quality SE offers to markets quickly
• I serve as a cross-functional program manager for Hybrid Cloud and Secure Connect SEO Offers. Managed Offer E2E Checklist, Offer map, and project plan.
• As Hybrid Work solutions manager, I serve as a POC for all regional campaigns (USA, Canada, UK, ANZ, Japan). It is a cross-functional architecture. It goes around Security, Networking, and Collaboration BUs.
• I lead the Hybrid Work Data Analytics & Insights. It includes offer definition, business logic, engagement data, sales metrics, and reporting. I am a thought partner to upscale the Hybrid Work offer vision.
• I work with high-level executives and am responsible to drive the steering committee agenda and leadership updates. Hybrid Work offers to manage over 250+ stakeholders. I deliver a few key workstreams.

Jan 2019 – Dec 2021 · 2 yrs 11 mos

• As Workday Reporting Consultant, I have built 40 Payroll reports and 60 Time Absence Management reports. Implemented architecture changes on reporting and analytics (40+ attributes and 4 data models).
• End-to-end development, testing, and support for all payroll WD native and prism reports. Configured advanced calculated fields for time tracking, on-calls, and absence modules.
• Implemented future state architecture for Workday reporting (Data Catalog, Data Dictionary, Workday Payroll Reports, Time, and Absence Reporting)
• Served as D&A Defect Resolution and Triage lead. Primary responsibility is to resolve all data disturbance defects by building intelligent processes and fallback plans.
• As Data Scientist, I have automated many manual metrics processes. Sales Cloud9 project, is a guided seller’s experience and recommendation engine. Each sales rep gained 6 hours of selling time in a week.
• Technical lead for metrics automation project: a deep-learning technique that represents each SR in SR2Vec. Using feature engineering and extraction to deliver actionable insights via chatbot to engineers.

Mar 2017 – Jan 2019 · 1 yr 10 mos

• Managed a core team of Talent Pipeline stakeholders to ensure timely and purposeful decisions are made concerning workforce planning and program operations.
• Served as a Scrum Master. Led IT data strategy, quality case management, digital skills metrics automation, and chief of staff operations.
• As Scrum Master, Designed a custom scrum framework (PI planning, discovery sessions, team artifacts, and demo framework)
• Business intelligence metrics for senior executives using different data visualization tools like tableau and Jupyter notebooks on employee retention, recruiting, diversity, and business operations.
• Established cost models to drive various programs for IT governance within the defined budget limits.

Jan 2015 – Mar 2017 · 2 yrs 2 mos

• Cisco's Global University Program is a global process for workforce planning, talent acquisition, employee engagement, and career development.
• Led Cisco's IT University Program onboarding and orientation process for interns and full-time employees in Bangalore, Raleigh, and San Jose.
• Designed and developed the IT Talent pipeline playbook and Cisco’s ECD program, a program to accelerate the new hire's professional and leadership skills while creating a sense of community.
• Managed demand planning and talent acquisition to match organizational requirements. Drive workforce planning and development efforts in partnership with the Cisco Value Chain management to better talent and retention.
• Serve as technical lead for data extraction and interpretation of Cisco's IT University metrics automation project. Automated the manual metrics collection process for Cisco's IT University Program.
• Support IT Acquisition and Integration team in integrating Cisco-acquired companies.

Jul 2013 – Jan 2015 · 1 yr 6 mos

• Helping transform the business through technology. Sharing Cisco IT’s experience. Cisco IT shares insights and lessons learned from our own ongoing network transformation journey across access, WAN, and data center/cloud.
• Formulated a go-to-market strategy for promoting Cisco IT in less penetrated territories by partnering with Cisco Sales & Partners.
• Lead programs like Partner Interactive Webinars (PIW), Cisco Bangalore Smart City & Sales Connect
• Created business intelligence metrics and strategy presentations for senior executives to position Cisco on Cisco services.
• Identify and predict high revenue generating opportunities and close a few critical deals.
• Delivered customer and partner engagements on collaboration and smart plus connected communities.

May 2012 – Jul 2013 · 1 yr 2 mos

• Cisco on Cisco IT, promoting how Cisco uses its own technology within Cisco and capturing those compelling stories through case studies, blogs, videos, and virtual/in-person customer engagements.
• Managed the strategy of the IT Speakers Bureau to build a community of IT speakers that helped Sales and Services to build trust by sharing IT experience with our customers and partners.
• Enhanced service delivery to internal and external customers by improving content & availability of projects. Mapping untapped markets to identify new growth opportunities.
• Tightened the utilization of the CES process for engagement tracking in India, China, Japan, and Australia.
• Collaborated with subject matter experts, and technical writers on developing case studies and best practices for Sales, Customers, and Partners.