Prabhakar Reddy S

Operations Associate

Bengaluru, Karnataka, India15 yrs 5 mos experience
Highly Stable

Key Highlights

  • Over 7 years of project governance experience.
  • Proven ability to manage large-scale IT initiatives.
  • PMP PDU certified with expertise in multiple project management tools.
Stackforce AI infers this person is a Project Management professional with extensive experience in IT and operations.

Contact

Skills

Core Skills

Project ManagementProject Portfolio ManagementProject PlanningUs Healthcare

Other Skills

CommunicationRisk ManagementFinancial TrackingData AnalysisDashboard CreationTeam LeadershipSoftware Development Life Cycle (SDLC)Resource PlanningAgile Project ManagementPresentationsOperationsLeave ManagementMicrosoft PowerPointStandard Operating Procedure (SOP)Quality Management

About

Detail-oriented and results-driven PMO/Project Coordinator with over 7 years of exclusive experience in project governance, resource planning, and reporting across IT engagements, including SaaS and enterprise systems. Proven ability to support Project Managers in large-scale, cross-functional initiatives through financial tracking, risk and issue management, project repository control, and stakeholder communication. Adept at implementing standard processes, tools, and templates to ensure consistent project execution. PMP PDU certified with hands-on experience in tools like Smartsheet, JIRA, Microsoft Project, and Confluence.

Experience

15 yrs 5 mos
Total Experience
3 yrs 7 mos
Average Tenure
11 mos
Current Experience

Cisco systems (india) private limited, bangalore

High Touch Operation Manager

Jul 2025Present · 11 mos

Cisco

2 roles

Layoff/position eliminated

Nov 2024Present · 1 yr 7 mos

Business Operations Analyst

Aug 2021Nov 2024 · 3 yrs 3 mos

  • A leading technology company specializing in networking, cybersecurity, and
  • telecommunications
  • Supported program and project managers across India, ASEAN, and
  • EMEA in managing governance frameworks for large-scale IT
  • implementations
  • Tracked budgets, forecasts, timesheets, and invoices for T&M projects,
  • ensuring alignment with delivery milestones
  • Developed detailed project plans and maintained status reports and risk
  • logs using Smartsheet and Microsoft Project
  • Managed onboarding and offboarding of resources, helping reduce ramp
  • up delays and ensuring smooth team transitions
  • Oversaw documentation quality, formatting, and peer reviews for key PM
  • artefacts
  • Created internal dashboards for KPI monitoring, enhancing visibility into
  • project performance
  • Led a team of 18 engineers and conducted regular reviews for issue
  • mitigation and risk control
  • Maintained project libraries, standard templates, and compliance trackers
  • Collaborated closely with cross-functional teams during all phases of the
  • SDLC to ensure timely delivery of Cisco AppDynamics and other internal
  • tools
  • Supported end-to-end lifecycle activities including requirements
  • gathering, testing coordination, deployment tracking, and post
  • implementation reviews for Cisco applications
CommunicationProject Management

Tata consultancy services

Assistant Consultant

Jun 2017Jul 2021 · 4 yrs 1 mo · Bengaluru Area, India · On-site

  • One of the largest IT services firms in the world
  • Collaborated with Cisco CX Managers, assigning tasks and preparing
  • reports
  • Led a team of 35 talented engineers
  • Accelerated project delivery timelines by 30% for BCS staffing
  • Developed comprehensive project plans for the APJC region
  • Handled APJC region calls with respect to deliverables and resource
  • requests
CommunicationProject Portfolio Management

Cognizant technology solutions

2 roles

Process Specialist

Promoted

Jan 2015Jun 2017 · 2 yrs 5 mos

  • A global leader in IT services, consulting, and business process outsourcing
  • Conducted internal audits for Billing and Order Management
  • Led a team of 23 talented associates
  • Prepared routine and ad hoc status reports
  • Designed macros to automate data entry and developed utilities for the
  • Quality Team
CommunicationProject Portfolio Management

Senior Process Executive

Jan 2013Dec 2014 · 1 yr 11 mos

CommunicationProject Planning

Hinduja global solutions inc.,

Claim Processing Executive

Aug 2009Jun 2012 · 2 yrs 10 mos · Bengaluru Area, India · On-site

  • A provider of outsourcing solutions and services
  • Processed Medical and Hospital Insurance Pend claims
  • Managed high-dollar claims and generated related reports
  • Processed over 1,000 claims monthly with a 98% accuracy rate
  • Successfully managed a team of 12 processors
CommunicationUS Healthcare

Education

Andhra University

Master of Science (M.Sc.) — Physics

Jan 2005Jan 2007

Holkar Science College

Bachelor of Science (B.Sc.) — electronics

Jan 2002Jan 2005

BCM

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