Divyasree K. — Operations Associate

I am an Associate System Engineer with professional experience in Salesforce QA, software testing, and Agile project management. At TCS, I have worked on ERCP and RIAP (Risk Inventory Assessment and Profile) applications, focusing on functional testing, manual testing, and defect management to ensure robust, business-ready solutions. My expertise includes: 1️⃣Test Lifecycle Management: Hands-on in test planning, test design, test execution, defect reporting, and test closure. 2️⃣Agile & JIRA Mastery: Utilized JIRA to manage Agile workflows, track sprint progress, and prioritize backlog items—boosting delivery efficiency by 20%. Configured and maintained JIRA dashboards and custom reports to support sprint planning and stakeholder visibility. 3️⃣Team Collaboration: Led daily stand-ups and retrospectives using JIRA, helping achieve a 15% reduction in development cycle time. 📌Core Skills: Salesforce QA | Functional Testing | Manual Testing | Defect Reporting | Agile Methodology | Test Case Design | JIRA | qTest | Sprint Planning | QA Documentation. 📌Value I Offer: Proven ability to optimize Agile delivery, improve test efficiency, and enhance product quality through structured QA practices and effective team collaboration. I bring a detail-oriented, proactive, and adaptable mindset to every project. Beyond finding defects, I focus on understanding business needs, improving processes, and ensuring technology delivers real value to end users. I’m passionate about advancing my career in quality assurance, Salesforce testing, and system engineering, while contributing to high-impact projects that drive efficiency, innovation, and customer success.

Stackforce AI infers this person is a Salesforce QA specialist in the SaaS industry with Agile expertise.

Location: Chennai, Tamil Nadu, India

Experience: 11 mos