Vishal D Loddnoor

Product Manager

Bengaluru, Karnataka, India5 yrs 3 mos experience

Highly StableAI Enabled

Key Highlights

5x Salesforce Certified professional
Expert in AI-driven Salesforce solutions
Strong experience in Salesforce Service Cloud implementations

Stackforce AI infers this person is a Salesforce Developer specializing in AI-driven SaaS solutions.

Contact

Skills

Core Skills

Salesforce Data CloudAi-driven SolutionsSalesforce Service CloudCase Management

Other Skills

Lightning Web ComponentsJavaScriptCertified Salesforce.com DeveloperArtificial Intelligence (AI)Anthropic ClaudeHtmlcssApexApex ProgrammingIT IntegrationSalesforce LightningSalesforce.com ImplementationSalesforce.com AdministrationEngineeringHTMLC (Programming Language)

About

Currently working at Cognizant with 5 years of experience in Salesforce CRM as a Salesforce Developer. 5x Salesforce Certified, 2x Anthropic AI Certified, and Copado Certified, with strong expertise in building scalable solutions on Salesforce Service Cloud. Hands-on experience in Flows, Case Management, Entitlements, and Milestones, along with modern development using Lightning Web Components (LWC) and Apex. Currently working on advanced Salesforce Data Cloud implementations, leveraging Agentforce, Prompt Builder, and semantic search to deliver AI-driven, intelligent CRM solutions. Well-versed in Agile methodologies, including Sprint Planning, Daily Stand-ups, and Retrospectives, with a focus on continuous learning and delivering high-impact business solutions.

Experience

5 yrs 3 mos

Total Experience

5 yrs 3 mos

Average Tenure

5 yrs 3 mos

Current Experience

Cognizant

3 roles

Program Analyst

Mar 2022 – Apr 2023 · 1 yr 1 mo

Worked on Salesforce Service Cloud implementations, focusing on case management, entitlements, and milestone tracking to support efficient customer support processes. Built and optimized Flows to automate case handling and streamline service operations. Gained hands-on experience with Copado for CI/CD, enabling smooth and reliable deployments across environments. Contributed to enhancing overall service efficiency through scalable and well-structured Salesforce solutions.

Certified Salesforce.com DeveloperSalesforce Service CloudCase Management

Associate

Mar 2021 – Present · 5 yrs 3 mos

Worked on implementing semantic search in the Report tab using Salesforce Data Cloud. Leveraging Agentforce Prompt Templates , context-aware data retrieval. Building LWC-based solutions and contributing to AI-driven, next-gen Salesforce innovation and experiences.

Lightning Web ComponentsJavaScriptSalesforce Data CloudAI-driven solutions