Dec 2021 – Dec 2025 · 4 yrs · Bengaluru, Karnataka, India · Hybrid

• Proficiently managing a team of 15 software developers and testers leading the
• development of 7+ innovative solutions that are key to generating revenue.
• Structured daily workflows by assigning tasks to each developer based on their expertise
• and experience, and increased productivity by 20% within 8 months.
• Developed and monitored customer-focused KPIs and OKRs such as clicks on new
• features, feature adoption, and customer satisfaction, increasing application adoption by
• hospitals and providers by 25%.
• Improved code quality through regular review and process optimization initiatives.
• Reduced coding errors from 60% to 2%.-
• Revamping the existing EHR clinical infrastructure into a next-generation, intelligent Clinical Service Architecture utilizing Oracle Redwood/Apex frameworks and incorporating AI with Retrieval-Augmented Generation (RAG) models.

Jul 2018 – Dec 2021 · 3 yrs 5 mos · On-site

• Effectively led a team of 8 software developers and testers in the creation of a new
• security model for Sweden's healthcare system, resulting in a 40% increase in security
• compliance and a 35% reduction in system vulnerabilities.
• Revamped the PDL solution framework by integrating a Ruby layer into the existing
• standalone front-end application, enhancing the MVC architecture and resulting in a 50%
• reduction in server call times and a 45% improvement in component rendering speed.
• Collaborated with product managers, UI/UX teams, and business stakeholders to align on
• objectives and design feature prototypes for Sweden's security model, significantly
• enhancing customer engagement and satisfaction.
• Advised stakeholders on the best technologies and practices to utilize for their respective
• web-based applications, which in turn reduced the project cost by 25%

Jul 2015 – Jul 2018 · 3 yrs · On-site

• Guided the engineering team and stakeholders through detailed project estimation, design
• decisions, and documented user stories to integrate Text Control into the existing
• solution.
• Responsible for project architecture and high-level design.
• Uplifted the component to support Text Control editor and drove the design to support
• customization on the client side, which was earlier supported on MS Word.

Mar 2012 – Jul 2015 · 3 yrs 4 mos · On-site

• Transformed the dtsTranscriptionEntry application by migrating it from VB6 to C#,
• resulting in a 50% increase in performance and a 40% reduction in maintenance costs.
• Progressed from an individual contributor to managing and mentoring a team of 2,
• fostering professional development and enhancing team productivity.
• Designed and executed the seamless integration of DTSTRANSCRIPTIONENTRY and
• CLINICAL NOTES, enhancing workflow efficiency and data consistency across systems.

Mar 2007 – Nov 2012 · 5 yrs 8 mos · Bangalore · On-site

• Developed automation tools on Excel VBA platform which reduced the server cycle time
• and saved more than 7000 hours.
• Developed DBA_Portia tool to store and update server health checkup data and dial-in
• details.
• Worked on ER Reports and white-labeled multi-data source solution.
• Developed Metrics Result repository to measure the performance of various metrics used by
• quality team.

Feb 2005 – Mar 2007 · 2 yrs 1 mo · Bengaluru, Karnataka, India · On-site

• Created a VBA automation tool for British Telecom processes which helped in saving
• more than 500 hours.
• Worked on reducing DPO of the SNS internal process and got certified with Six Sigma
• Yellow Belt.
• Prepared the FMEA (Failure Mode Effect Analysis) for the process and updating it.
• Web development and database support.