Mar 2023 – May 2024 · 1 yr 2 mos · Pune District

Mar 2022 – Mar 2023 · 1 yr · Bengaluru, Karnataka, India

Mar 2019 – Feb 2022 · 2 yrs 11 mos · Bangalore

• NOC Operations Support for Routers, Switches, WLC and wireless access points.
• Working on tools such as Cisco Prime, HPNA, Cisco ISE and Aruba CPPM.
• Troubleshooting of the Wireless Issues with WLC’s, NAC Servers, Switches and Access Points.
• Working with Level 3 Team for Complex Wireless Design and issues .
• Troubleshooting of Network down incidents, disconnections and outages .
• Co-ordination with client Engineers for issues and working on it.
• Upgradation of Network devices like Cisco WLC’s and Switches for proper Handshakes.
• Debugging Client issues for analyzing the problem on WLC’s, Switches and NAC Servers.
• Work with Project Team for New designs, Wireless Surveys and New Implementation.
• Analyzing the incidents and solving on priority based agreements.
• Work with Next Level team for New Installations and network design.
• Preparing Heat Maps, Analyzing Network diagrams for Network designs.
• Change Management, Incident Management and ROC Preparations for new configurations.
• Documenting the New designs, Network Diagrams, Heat Maps and excel sheets on timely manner.
• Monitor efficient installation of Wireless product at customer site and testing with given procedures.
• Working on Capacity Management, Utilization and connectivity monitoring for Wireless.
• Work with Vendor for device support, Technical support and RMA’s.
• Supervise the Hardware Installations and ensure proper integration with the Tools we work.
• Determine the New client requirements and execue the Wireless and wired Projects

Mar 2017 – Mar 2019 · 2 yrs · Bengaluru Area, India

• Install and support LANs, WANs, network segments, Internet and intranet systems.
• Ensure network connectivity throughout a company’s LAN/WAN infrastructure is on par with technical considerations.
• Configure and install various network devices and services (e.g., routers, switches, firewalls).
• Monitor performance and ensure system availability and reliability of the devices.
• Checking Security parameters in an organization.
• Creating policies for different processes in order to secure the network.
• Level-2 support and troubleshooting to resolve issues for Router, Switch, Firewall and WLC.
• Design, Deployment and Support of WLAN Infrastructure.
• Wireless Technologies Like 802.11 a/b/g/n/ac IEEE Standards.
• Experience in doing performance enhancement in WLAN, post deployment.
• Wireless Access Points Installation of Cisco, Extreme & Cambium Vendors.
• Support to Network Team for Vulnerabilities and Connectivity issues.
• Support for Wireless , Virtual Controllers and Layer 2 Switches.
• Support for Guest users for Wireless Connectivity.
• Designing Wireless, Wired & Point to Point Network for new Customers.
• Surveys of Wireless sites before installation of access points.
• Resolve hardware and software related issues to Access Points and WLC.
• Upgrade Version of Access Points and Controllers due to Vulnerabilities.
• Minimal Brocade Switch SVI Configuration and troubleshooting.
• Minimal Cyberoam Firewall Support for creating policies for specific Network.
• Monitor, Document and control Wired and Wireless Infrastructure Performance.
• Identifying Technical Problems and debug Hardware and Software Issues.
• Assist Customers for Proper wireless and wired Connectivity.
• Remote Support for Network devices through Telnet,SSH & COM Port.
• Upgrading Switch, Router and Controller versions for proper Hand Shakes.
• Manage IPv4 and IPv6 Wlan Environment

Nov 2014 – Feb 2017 · 2 yrs 3 mos · Hubli Area, India

• Link Delivery Of Vodafone Leased Line Link of UBR Sites
• Pine Modem Installation at BTS , Simple Router & Switch Configuration at Customer End
• Site Survey for New Installation of Sites for UBR & Optical Fiber Last connectivity Sites
• Pine Converter Installation & E1 Through at BTS End
• Coordinating with NMS Team for MUX Reachibilty & KLM Matching.
• Understanding of SDH/OTN / DWDM & Carrier Ethernet technologies.
• Coordination with Different work Groups in field and NOC team for fault restorations.
• Follow the escalation matrix and timely report of Incidents to operation head and NOC. and refer the Faults Back Office as per the SLAs measured.
• Implementation of Change Management with respect to plan along with NOC team
• Maintain accurate Data base management for Transport devices and Topology.
• Understanding of Test and Measurement equipment like BER/Ether net tester /SDH.
• Answering internal/external fields team questions for all transmission related issues.
• Manage fault resolution for Critical, Major, Minor cases at fields as per NOC
• Configuration of Router in Customer End & Providing Reachibilty to NOC Team
• Configuration of Network Switches & Wireless Access Points at BTS & Customer End
• Minimal Support of System administration in Vodafone office
• Support for firewall & Router configurations & applying the rules.

Jun 2012 – Oct 2013 · 1 yr 4 mos · Karnataka, India

• IT Infrastructure Support for Corporate Clients

Oct 2013 – Oct 2014 · 1 yr · Bengaluru Area, India

• Worked on Microsoft Windows environment,performs a wide variety of installation, configuration and upgrading of workstations, servers and related hardware and software in a LAN, WAN and stand-alone environment.Also worked on switches routers & wireless access points.Have nearly three & half years of experience,Ready to relocate anywhere.

Jun 2010 – May 2011 · 11 mos · Chennai Area, India

• I am working a system engineer & also ,I am also doing CCNP course which is related to routers & switches,Want to gain Knowledge in this field,will shortly complete the ccna certification