Lakshmi Mylavaram ,PMP — Project Manager

I've built $2M+ client portfolios from scratch and never lost a strategic account. Over 11 years across IT services and consulting, I've learned that the best delivery managers aren't just execution engines. They're the people clients call when something is about to go wrong — before it does. At GeekyAnts, I manage complex digital programmes for enterprise clients across the US, UK, EU, UAE, and APAC spanning FinTech, HealthTech, SaaS, and eCommerce. My work sits at the intersection of delivery excellence and client growth: I run Executive Business Reviews, build governance frameworks, and turn technical progress into business outcomes that C-suites actually care about. What that looks like in practice: → Built end-to-end delivery governance from zero to fully operational in 24 weeks achieving a 99/100 platform health score sustained for 10+ weeks. → Reduced critical SEO issues by 48.6% through structured sprint execution and cross-team coordination — driving +60% lead growth and +21% search impressions for an enterprise client. → Managed 18–22% YoY portfolio growth across 50+ accounts in 6 global markets without losing a single strategic account. → Led 3 mid-project team transitions with zero sprint disruption or output degradation. → Converted a fixed-cost engagement to a T&M model by pitching a delivery framework that directly improved revenue alignment. I work with: Jira · Linear · Azure DevOps · HubSpot · Zoho · Ahrefs · Agile · Scrum · PMP-aligned governance I'm actively looking for senior remote roles as a Client Engagement Manager, Delivery Manager, or Customer Success Manager with global organisations. If you're building or scaling a client success or delivery function — let's talk.

Stackforce AI infers this person is a Client Engagement Manager specializing in SaaS, FinTech, and Healthcare industries.

Location: Bengaluru, Karnataka, India

Experience: 10 yrs 7 mos

Skills

Project Management
Agile Methodologies
Account Management
Revenue Growth
Customer Service

Career Highlights

Built $2M+ client portfolios without losing a strategic account.
Achieved 99/100 platform health score in 24 weeks.
Increased revenue by 40% YoY through targeted strategies.

Work Experience

GeekyAnts

Senior Project Manager (2 yrs 2 mos)

Senior Account Manager (3 yrs 2 mos)

Account Manager (2 yrs 11 mos)

Assistant Manager Business Support (2 yrs 11 mos)

Northern Trust Corporation

Fund Accountant (1 yr 7 mos)

Education

Post Graduation in BA & Product Management at Intellipaat

Full stack web developer at Edureka

Digital Marketing at DSIM

Master of Business Administration - MBA at Jain (Deemed-to-be University)

PGDM at JAIN College

Lakshmi Mylavaram ,PMP

Project Manager

Bengaluru, Karnataka, India10 yrs 7 mos experience

Key Highlights

Built $2M+ client portfolios without losing a strategic account.
Achieved 99/100 platform health score in 24 weeks.
Increased revenue by 40% YoY through targeted strategies.

Stackforce AI infers this person is a Client Engagement Manager specializing in SaaS, FinTech, and Healthcare industries.

Contact

Skills

Core Skills

Project ManagementAgile MethodologiesAccount ManagementRevenue GrowthCustomer Service

Other Skills

Stake holderProgram ManagementProject DeliveryUpsellingCross-SellingRisk ManagementAgile Project ManagementSoftware as a Service (SaaS)NegotiationRevenue ForecastingRisk AnalysisSales ProcessesCommunicationProblem SolvingBusiness Reviews

About

Experience

10 yrs 7 mos

Total Experience

Average Tenure

Current Experience

Geekyants

4 roles

Senior Project Manager

Promoted

Apr 2024 – Present · 2 yrs 2 mos · On-site

Own end-to-end project governance in line with PMBOK standards, including scope, schedule, cost, quality, risk, and change management.
Lead multiple concurrent, high-impact technology programs across Healthcare (GenAI), Marketplace, SaaS Payments, and FinTech (Crypto) domains.
Define and manage integrated project plans, roadmaps, dependencies, and release schedules across distributed teams.
Drive Agile and Hybrid delivery models, improving sprint efficiency by 40% and delivery predictability by 25–30%.
Establish and track KPIs, OKRs, RAID logs, and financial metrics to ensure delivery transparency and executive-level reporting.
Lead cross-functional teams comprising engineering, AI/ML, blockchain, UX, compliance, and external partners.
Proactively identify and mitigate delivery, compliance, and technical risks while managing scope and change requests.
Provide regular status updates, steering committee reviews, and roadmap alignment with senior stakeholders.

Project ManagementAgile MethodologiesStake holderProgram ManagementProject DeliveryCustomer Service+3

Senior Account Manager

Promoted

Apr 2023 – Present · 3 yrs 2 mos · On-site

Enterprise Account Management – Managed 75+ key accounts with a 98% retention rate.
Revenue Growth & Expansion – Increased revenue by 40% YoY through upselling, cross-selling, and targeted expansion strategies.
Strategic Account Planning – Developed and executed data-driven account plans, improving client satisfaction by 30%.
Contract Negotiation & Renewals – Closed multi-million-dollar contracts with a 35% improvement in renewal success rates.
Customer Success & Value Realization – Led post-sales strategies to increase product adoption and customer engagement.
Cross-Functional Collaboration – Worked with Customer Success Architects, Product, Sales Engineering, and Marketing to drive customer value realization.

Account ManagementAgile Project ManagementSoftware as a Service (SaaS)NegotiationUpsellingCross-Selling+4

Account Manager

Apr 2020 – Mar 2023 · 2 yrs 11 mos · On-site

Making Account Management Strategies and having a good Client Relationships and identifying the opportunities to Grow Accounts

Sales ProcessesCommunicationProblem SolvingBusiness ReviewsCustomer Relationship Management (CRM)Relationship Building+4

Assistant Manager Business Support

May 2017 – Apr 2020 · 2 yrs 11 mos · On-site

Implemented standardized escalation frameworks, improving SLA adherence by 30%.
Built automated dashboards to track performance and risk indicators, increasing visibility and decision-making accuracy.
Mentored a Customer Success team to deliver client-centric service excellence and consistency across accounts.

Sales ProcessesCommunicationProblem SolvingCustomer Relationship Management (CRM)Relationship BuildingOral Communication+2