Saran R

DevOps Engineer

Puducherry, Puducherry, India3 yrs 6 mos experience

Key Highlights

Experienced in network security and technical support.
Proficient in troubleshooting and customer satisfaction.
Strong background in cybersecurity and technical consulting.

Stackforce AI infers this person is a Cybersecurity and Network Engineering professional with a focus on technical support and consulting.

Contact

Skills

Core Skills

Network SecurityNetwork Services

Other Skills

CryptographyPKI InfrastructureNetwork SalesTelnetTechnical AssistanceData AnalysisCustomer SupportPalo Alto NetworksBusiness Process ImprovementSecurity CertificationCisco Certified Entry Networking Technician (CCENT)Compliance AnalysisS/MIMETechnical AnalysisCustomer Requirements

About

Aspiring Engineer !

Experience

3 yrs 6 mos

Total Experience

1 yr 7 mos

Average Tenure

1 yr 4 mos

Current Experience

Sectigo

Technical Support Engineer

Feb 2025 – Present · 1 yr 4 mos · Chennai, Tamil Nadu, India · On-site

CryptographyPKI InfrastructureNetwork Security

Brilyant

Technical Consultant

Jan 2024 – Jan 2025 · 1 yr · Bengaluru, Karnataka, India · On-site

Network ServicesNetwork Sales

Cisco

2 roles

Technical Consulting Engineer

Nov 2022 – Jan 2025 · 2 yrs 2 mos

Network SecurityTelnet

Technical Consultant

Nov 2022 – Nov 2023 · 1 yr

Provided technical assistance for Cisco IronPort and cloud-based email security appliances. Investigated, documented, and resolved customer tickets through data analysis and backend tools. Contributed to identifying bugs and process improvements by gathering detailed diagnostics. Maintained internal systems for ticket tracking, knowledge sharing, and escalation reporting. Communicated with global customers via phone, email, and remote sessions, ensuring issue resolution and follow-ups.