Enas AL-Atawneh

DevOps Engineer

Krakow, Poland8 yrs 8 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Eight years of experience in security engineering.
Passionate advocate for women empowerment.
Expertise in Cisco security products and incident response.

Stackforce AI infers this person is a Network Security Engineer with extensive experience in cybersecurity and incident response.

Contact

Skills

Core Skills

LeadershipComplex Problem SolvingMentoringEscalation ResolutionCritical Thinking And Problem SolvingNetwork SecurityIncident ResponseCustomer SupportVpn ManagementCustomer ServiceNetworking

Other Skills

BEMSInterviewingAdministrative SkillsCreativity SkillsTime ManagementZBFWASAFPFTDFMCFDMCisco Advanced Malware Protection (AMP)ESAWSAISE

About

A passionate, highly skilled senior security engineer with eight years of experience in security fields. I have extensive experience in Cisco Firewall, VPN, ISE, WSA, ESA, and DNAC, my journey includes internships in the cybersecurity and management field. I have a bachelor’s degree in Computer Engineering from Hashemite University. I embrace challenges, thrive under pressure, enjoy working with people, and make the workplace friendly, I am inspiring and supporting the Visionary of Women Leaders and women empowerment. I am dedicated to continuous learning and staying ahead in the ever-evolving security landscape. I am eager to contribute to a dynamic organization that fosters growth and creativity and ready to inspire others.

Experience

8 yrs 8 mos

Total Experience

1 yr 8 mos

Average Tenure

4 yrs 3 mos

Current Experience

Cisco

7 roles

Backbone TCE at professional special services Firewall team at Cisco Krakow Poland

Jan 2025 – Present · 1 yr 5 mos

Technical Security Advisor Firewall Team

Feb 2023 – Dec 2023 · 10 mos

Embarking on an exciting journey as a Technical Security Advisor and sponsoring the role of Escalation Security Engineer at Cisco TAC in Jordan, within the Firewall team, and assist with the below:
1) Embraced the mentor role and later became a technical advisor, empowering colleagues to excel in customer support and enhance their solutions.
2) Inspired and managed workflows to cultivate a thriving, competitive environment for mentees.
3) Acted as an interviewer and instructor for new hires, shaping the future of our team.

MentoringLeadershipInterviewingAdministrative SkillsCritical thinking and problem solvingCreativity Skills+1

Backbone Technical Firewall Security-Special Services team SSPT Team

Mar 2022 – Present · 4 yrs 3 mos

Served as an Escalation Engineer, passionately supporting the special services team in Krakow, Poland, and overcoming challenges together.

BEMSCritical thinking and problem solvingLeadershipComplex Problem Solving

Backbone Technical Firewall Security-Special Services team SSPT Team (Remote Job)

Mar 2022 – Feb 2023 · 11 mos

Served as an Escalation Engineer, passionately supporting the special services team in Krakow, Poland, and overcoming challenges together.

Escalation ResolutionBEMSTime ManagementCritical thinking and problem solving

Senior Network Security Firewall Engineer at Cisco TAC

Promoted

May 2020 – Sep 2021 · 1 yr 4 mos

During my time with the Security Team, I cultivated invaluable experience in supporting Cisco Security products such as ASA, ASDM, FMC, FDM, Firepower, FXOS, and FTD.
1) I installed modules, initiated software configurations, and played a crucial role in the upgrades, recovery, and configuration of these powerful tools.
2) I tackled and resolved complex configuration, software, and hardware issues, ensuring seamless operations.
3) I monitored and optimized network performance, implementing enhancements when necessary to achieve peak efficiency.
4) I managed security systems by establishing, configuring, and enforcing robust policies, as well as defining and monitoring customer access.
5) I delved into the analysis and diagnosis of intricate firewall problems, turning challenges into solutions.

ZBFWASAFPFTDFMCFDM+7

Security Engineer in the VPN team and ISE Team

Mar 2020 – May 2020 · 2 mos

I had the challenge of helping the VPN team support and help in a load of cases due to the coronavirus pandemic. I engaged in training for two days and started supporting for two months.
Also, engaged in the ISE training for three months on the cross-IT training program.

Virtual Private Network (VPN)IPSecVPN Management

Customer Support Engineer - Cisco Security Firewall Team

Jan 2019 – Mar 2020 · 1 yr 2 mos

Expo 2020 dubai

Senior L2 NOC Security Engineer

Sep 2021 – Mar 2022 · 6 mos · Dubai, United Arab Emirates · On-site

Participated in and supported the Expo 2020 Dubai Project as a Network Operations Center Security Engineer at EXPO2020 Dubai.

ZBFWASAFPFTDFMCFDM+9

Ministry of information and communications technology of jordan in jordan post office

Jordanian e-government services network Engineer

Dec 2017 – Dec 2018 · 1 yr · Zarqa, Jordan

Empowered and inspired customers by delivering innovative electronic government services at the Ministry of Information and Communications Technology in Jordan Post Office

Customer ServiceCustomer SupportCustomer SatisfactionFinancial Accountingelectronic service

Cisco

Trainee

Feb 2017 – Jul 2017 · 5 mos · Amman, Jordan · On-site

I embraced the opportunity to grow by joining the Estarta Incubator Program for six months, which paved the way for my journey into official training with the Firewall Security Team.

Fast LearnerTime ManagementCommunicationNetworks IntroductionIP AddressingSubnetting & VLSM+16

The hashemite university

Technical Support Engineer (University Training)

Jul 2016 – Sep 2016 · 2 mos · Zarqa, Jordan · On-site

Trained at Hashemite University, mastering technical support, network setup, domain management, and OS installation to transform challenges into opportunities.