Prince Patial

Associate Consultant

Gurugram, Haryana, India8 yrs 2 mos experience
Highly Stable

Key Highlights

  • 6x Microsoft Certified Consultant with diverse expertise.
  • Proven track record in Dynamics 365 and Power Platform.
  • Strong ability to bridge functional and technical expertise.
Stackforce AI infers this person is a SaaS specialist with strong capabilities in CRM and automation solutions.

Contact

Skills

Core Skills

Dynamics 365 Crm & Customer ServiceAzure IntegrationMicrosoft AzureBusiness Process ManagementMicrosoft Dynamics CrmApplication Development

Other Skills

PowerpagesMicrosoft dynamics 365 customer serviceAzure Data FactoryBusiness Workflows.NET FrameworkHTMLTrainingNegotiationInterpersonal CommunicationTeam LeadershipJSONTeamworkWorkflow AutomationApplication Programming Interfaces (API)Microsoft 365 Security

About

๐— ๐—ถ๐—ฐ๐—ฟ๐—ผ๐˜€๐—ผ๐—ณ๐˜ ๐—–๐—ฒ๐—ฟ๐˜๐—ถ๐—ณ๐—ถ๐—ฒ๐—ฑ ๐—–๐—ผ๐—ป๐˜€๐˜‚๐—น๐˜๐—ฎ๐—ป๐˜ | ๐——๐˜†๐—ป๐—ฎ๐—บ๐—ถ๐—ฐ๐˜€ ๐Ÿฏ๐Ÿฒ๐Ÿฑ | ๐—ฃ๐—ผ๐˜„๐—ฒ๐—ฟ ๐—ฃ๐—น๐—ฎ๐˜๐—ณ๐—ผ๐—ฟ๐—บ | ๐—”๐˜‡๐˜‚๐—ฟ๐—ฒ Iโ€™m a ๐Ÿฒ๐˜… ๐— ๐—ถ๐—ฐ๐—ฟ๐—ผ๐˜€๐—ผ๐—ณ๐˜ ๐—–๐—ฒ๐—ฟ๐˜๐—ถ๐—ณ๐—ถ๐—ฒ๐—ฑ ๐—–๐—ผ๐—ป๐˜€๐˜‚๐—น๐˜๐—ฎ๐—ป๐˜ (PL-100, PL-200, PL-400, PL-500, AI-900, MB-230) with a passion for transforming complex business challenges into ๐˜€๐—ถ๐—บ๐—ฝ๐—น๐—ฒ, ๐—ฎ๐˜‚๐˜๐—ผ๐—บ๐—ฎ๐˜๐—ฒ๐—ฑ, ๐—ฎ๐—ป๐—ฑ ๐˜€๐—ฐ๐—ฎ๐—น๐—ฎ๐—ฏ๐—น๐—ฒ ๐˜€๐—ผ๐—น๐˜‚๐˜๐—ถ๐—ผ๐—ป๐˜€. Over the past 7 years, Iโ€™ve worked with organizations to: โœ” Optimize CRM workflows and customer service processes in ๐——๐˜†๐—ป๐—ฎ๐—บ๐—ถ๐—ฐ๐˜€ ๐Ÿฏ๐Ÿฒ๐Ÿฑ โœ” Build user-friendly apps on the ๐—ฃ๐—ผ๐˜„๐—ฒ๐—ฟ ๐—ฃ๐—น๐—ฎ๐˜๐—ณ๐—ผ๐—ฟ๐—บ (Model-Driven, Canvas, Power Pages) โœ” Automate processes with ๐—ฃ๐—ผ๐˜„๐—ฒ๐—ฟ ๐—”๐˜‚๐˜๐—ผ๐—บ๐—ฎ๐˜๐—ฒ & ๐—–๐—ผ๐—ฝ๐—ถ๐—น๐—ผ๐˜ โœ” Deliver seamless ๐—”๐˜‡๐˜‚๐—ฟ๐—ฒ ๐—ถ๐—ป๐˜๐—ฒ๐—ด๐—ฟ๐—ฎ๐˜๐—ถ๐—ผ๐—ป๐˜€ and secure ๐—ฑ๐—ฎ๐˜๐—ฎ ๐—บ๐—ถ๐—ด๐—ฟ๐—ฎ๐˜๐—ถ๐—ผ๐—ป๐˜€ โœ” Create custom extensions using ๐—–#, ๐—๐—ฎ๐˜ƒ๐—ฎ๐—ฆ๐—ฐ๐—ฟ๐—ถ๐—ฝ๐˜, ๐—”๐—ฃ๐—œ๐˜€, ๐—ฎ๐—ป๐—ฑ ๐—ฃ๐—–๐—™ ๐Ÿ”‘ ๐—–๐—ผ๐—ฟ๐—ฒ ๐—˜๐˜…๐—ฝ๐—ฒ๐—ฟ๐˜๐—ถ๐˜€๐—ฒ ย ย โ€ข Dynamics 365 CRM & Customer Service (Customization, Configuration & Functional Consulting) ย ย โ€ข Power Platform: Model-Driven Apps, Canvas Apps, Power Pages ย ย โ€ข Automation: Power Automate, Copilot ย ย โ€ข Azure Integration & Data Migration ย ย โ€ข Integrations: SharePoint, Outlook, OneNote, Microsoft Graph API ย ย โ€ข Device Management & Security: Microsoft Intune ย ย โ€ข Custom Development: Plugins, APIs, PCF Controls What sets me apart is my ability to ๐—ฏ๐—ฟ๐—ถ๐—ฑ๐—ด๐—ฒ ๐—ณ๐˜‚๐—ป๐—ฐ๐˜๐—ถ๐—ผ๐—ป๐—ฎ๐—น ๐—ฎ๐—ป๐—ฑ ๐˜๐—ฒ๐—ฐ๐—ต๐—ป๐—ถ๐—ฐ๐—ฎ๐—น ๐—ฒ๐˜…๐—ฝ๐—ฒ๐—ฟ๐˜๐—ถ๐˜€๐—ฒ, ensuring solutions align with business goals and deliver ๐—บ๐—ฒ๐—ฎ๐˜€๐˜‚๐—ฟ๐—ฎ๐—ฏ๐—น๐—ฒ ๐—ถ๐—บ๐—ฝ๐—ฎ๐—ฐ๐˜. ๐Ÿš€ Always open to exchanging ideas, exploring innovations, and building solutions that help businesses grow.

Experience

8 yrs 2 mos
Total Experience
2 yrs 4 mos
Average Tenure
1 yr
Current Experience

Ey

Technical Consultant

Jun 2025 โ€“ Present ยท 1 yr ยท Gurugram, Haryana, India ยท On-site

  • Implemented copilot setup in Dynamics 365 Customer Service, enhancing user experience and operational efficiency.
  • Developed Azure data engineering solutions to streamline data processing and analytics.
  • Configured Intelligent Skill Founder in Dynamics 365, improving customer interactions and response times.
  • Configured dynamic pdf generation using power automate cloud flow
PowerpagesMicrosoft dynamics 365 customer serviceAzure Data FactoryDynamics 365 CRM & Customer ServiceAzure Integration

Nimus technologies pvt. ltd.

2 roles

Associate Consultant

Jun 2023 โ€“ Jun 2025 ยท 2 yrs ยท On-site

Business WorkflowsMicrosoft Azure.NET FrameworkHTMLTrainingNegotiation+13

Dynamics Developer

May 2022 โ€“ Jun 2023 ยท 1 yr 1 mo ยท On-site

Business WorkflowsC#Microsoft Azure.NET FrameworkHTMLTraining+13

Career break

Career transition

Feb 2022 โ€“ May 2022 ยท 3 mos ยท Chandigarh, India

Flip robo technologies

Data Science Intern

Jul 2021 โ€“ Jan 2022 ยท 6 mos ยท India

Application Programming Interfaces (API)

Teleperformance

Customer Support Associate and subject matter expert

Sep 2020 โ€“ Dec 2021 ยท 1 yr 3 mos ยท Sahibzada Ajit Singh Nagar, Punjab, India

Interpersonal CommunicationCustomer Relationship Management (CRM)

Tech mahindra

Online grievance management associate

Nov 2017 โ€“ Sep 2020 ยท 2 yrs 10 mos ยท Chandigarh, Chandigarh, India

  • Vodafone OGM Associate

Education

Kurukshetra University

B. Tech โ€” Computer Science and Engineering

Jan 2012 โ€“ Jan 2016

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