Sep 2025 – Oct 2025 · 1 mo · Redwood City, California, United States · On-site

Jul 2025 – Sep 2025 · 2 mos

Feb 2025 – May 2025 · 3 mos · Pittsburgh, Pennsylvania, United States · On-site

Aug 2024 – Dec 2024 · 4 mos · Pittsburgh, Pennsylvania, United States · On-site

Jun 2024 – Aug 2024 · 2 mos · Los Angeles, California, United States

• [Full Stack Development] Engineered a cross-platform mobile app using React Native and FastAPI, implementing seamless Google sign-in and JWT-based session management, leveraging Supabase Auth for secure, real-time interactions
• [Google Sign-In Integration] Developed a custom Google sign-in solution tailored for web, iOS, and Android platforms, ensuring smooth transitions and user experience across devices
• [Session Management] Implemented JWT-based session management with automatic token refresh, maintaining user authentication state across app restarts and preventing session expiry issues
• [React Native UI Components] Built dynamic and reusable UI components in React Native, improving the app’s modularity and reducing development time for new features
• [AuthContext Integration] Created and integrated a dynamic AuthContext in the application, managing user sessions securely and enabling consistent authentication flows throughout the app
• [Error Handling & Debugging] Enhanced error handling mechanisms within the app, identifying and resolving edge cases related to token expiration, network failures, and API errors
• [User Experience Improvement] Designed and implemented intuitive UI/UX components using React Native, improving user engagement and satisfaction across web, iOS, and Android platforms
• [Continuous Integration & Deployment] Integrated CI/CD pipelines using GitHub Actions for automated testing and deployment, ensuring consistent and reliable app releases
• [Cross-Team Collaboration] Collaborated closely with designers, product managers, and backend developers to align on feature requirements and deliver high-quality, scalable solutions on time

Aug 2021 – May 2023 · 1 yr 9 mos · Bengaluru, Karnataka, India

• [Automation] Assisted in the creation of Intellectual Capitals for case automation and service request management
• [Computer Networks] Worked on various platforms like ASR9k, NCS, spitfire etc., and software designs like XE, cXR and eXR to assist customers with their queries
• [Customer Obsession] Trained in Service Providers Core Technology, providing technical assistance for privileged customers. Scaled my knowledge base using internal tools and lab environment on basic networking concepts such as IGP, BGP, etc
• [Data Analytics] Worked on service request reviews and summary for Cisco CAP engagements.
• [Customer Engagement] Managing high, medium, and low severity cases and service requests of worldwide clients in the core routing team
• [Team Leadership] Major role in pilot program for smooth handover operation between US and Indian teams for better efficiency
• [Technology Adaption] Adapted across changing technology, starting from legacy IOS TAC team to the current IOS-XR team at Cisco, supporting from dormant to constantly changing networking protocols across various Cisco platforms
• [Detail - Oriented] Recognized within team for strong attention to detail during troubleshooting, reliable support to the team on escalated customer-facing troubleshooting, and flexible weekend shift coverage
• [Goal Recognitions] Commended by management for exception case documentation, consistent follow-up with customers, and great customer feedback based on a request made by ASEAN customer base to be appointed as their TAC team liaison

Jan 2021 – Jul 2021 · 6 mos · Bengaluru, Karnataka, India

• " Wonderful, enriched experience at CISCO as an intern, worked on an automation project "CALO recreates simplifier" gaining a lot of knowledge and experience "
• [Continuous Learning] Scaled knowledge of networking concepts and automation in networking through CCNA and DevNet certifications
• [Automation and Scripting] Scripted backend in Python to detect and categorize hierarchical IOS-XR commands in a router dump, further developed an automated tool to configure any router with selected commands via command-line configuration and Telnet
• [Leadership] Spearheaded project on automating lab reproduction deployed by technical engineers to recreate a customer network
• [Public Speaking] Presented MVP tool to a global team (400+ Viewers) showcasing automated support created for TCEs on lab reproductions, reducing mundane work done by the TCE to a marginal extent
• [Automation Development] Gained familiarity with Ansible to further advance project towards zero-touch startup for multiple routers instantly