Aug 2023 – Present · 2 yrs 10 mos

Aug 2022 – Jul 2023 · 11 mos

• Conducted proactive software recommendations for different software trains for large-scale networks.
• Align with and support company policies and processes and use relevant tools to efficiently implement the role and support Professional Services’ strategies and goals.
• Designed and implemented a SharePoint page to streamline team collaboration and knowledge sharing.

Jan 2022 – Jul 2022 · 6 mos

• Developed AFM Optimizer Portal, a Python-based tool for security incident response.
• Prioritized SYSLOGS from SPLUNK, integrated with FLASK for visualization.
• Leveraged GIT and GITLAB for collaborative development and version control.
• Outcomes:
• Enhanced security posture for numerous customers by enabling engineers to proactively address critical security alerts, directly derived from prioritized SYSLOGS.
• Improved security incident response by swiftly empowering engineers to identify and mitigate potential threats. Prioritized SYSLOGS facilitated timely intervention, safeguarding a significant number of customers.
• Contributed to customer safety by developing a tool that automates the identification of critical security events. This empowered engineers to take immediate action, preventing potential security breaches and safeguarding a large customer base.