S

Santanu Anthony Gomes (PMP)

Program Manager

Kolkata, West Bengal, India24 yrs 1 mo experience

Key Highlights

  • 20 years of industry experience in IT Infrastructure.
  • PMP certified with extensive PMO experience.
  • Recognized for excellence in project management delivery.
Stackforce AI infers this person is a Senior Project Manager specializing in IT Infrastructure and Agile methodologies.

Contact

LinkedIn

Skills

Core Skills

Project ManagementAgileIt InfrastructureConfiguration Management

Other Skills

ScrumRisk ManagementFinancial ReportingStakeholder ManagementNetwork InfrastructureAutomationTransition ManagementApplication DeploymentTestingInfrastructure HostingProcess MigrationProcess SetupTechnical AccountingService DeliveryIT Service Management

About

A PMP certified Senior Program/ Project Manager having experience in IT Infrastructure projects with overall 20 years of industry experience out of which 11 years are into project management. A Certified Scrum Master(CSM) and SAFe Agile trained, has experience in Scrum and Agile delivery projects. Have worked on end-to-end client facing revenue generating complex projects and programs. Many of the projects handled were critical and of high financial value. Have experience of working overseas in client location. Also have experience of Transition projects and Office Refurbishment and Relocation projects. Have extensive PMO experience supporting service delivery and product teams. Certifications and Trainings:  AI Explained training in May 2022  Google Cloud Engineer training in Nov 2021  SAFe Agile Professional trained in Aug 2021  CSM certified from Scrum Alliance in Jan 2019  PMP certified from PMI in Dec 2012(renewed until Dec 2024).  Lean Sigma Black Belt certified from Exemplar Global in Sep 2015.  Lean Sigma Green Belt certified from Hewlett Packard in April 2014.  Cloud Computing Foundation Exam from EXIN, in Apr 2013  ISO/IEC 20000 Foundation Exam from EXIN, in Dec 2011  ITIL V3 Foundation Exam from EXIN, in Nov 2008 Achievements:  Accenture/HP - Multiple customer appreciations and account feedback for best-in-class project delivery.  Accenture/HP - Customer Satisfaction scores of 5/5 on complex project completions.  Guest Speaker in RV College of Engineering delivering expert level project management knowledge in Feb 2019  HP - Champ of the Month (Dec 2015 and March 2016). Champ of the First Quarter 2016 for excellent project management delivery.  HP - Customer Award for excellence, September 2015.  HP - ITO Delivery Hero of the month Award for July 2014 for excellence in project management and customer satisfaction.

Experience

24 yrs 1 mo
Total Experience
--
Average Tenure
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Current Experience

Cisco systems (india) private limited, bangalore

Customer Program Manager

Jan 2023 – Present · 3 yrs 5 mos

Accenture

Senior Program and Project Manager

Jun 2019 – Dec 2022 · 3 yrs 6 mos · India

  • Currently working on Agile and Scrum projects for a Banking customer.
  • Project: Container Delivery
  • Key Roles and responsibility:
  • Conduct the Daily Standups
  • Review Initiatives and Backlogs
  • Check progress of the Initiatives, Epics and Stories
  • Maintain Risk and Issue register
  • Review and update the deliverables timelines
  • Upkeep tools like Jeera and Confluence
  • Report project metrics to stakeholders
  • Conduct technical workshops
  • Earlier worked on IT Infra projects for a Telecom customer.
  • Projects: Data Center Upgrades, Network Infrastructure Upgrades, Automation and Optimization, End of Life/Refresh Projects. Core Networking - Routing & Switching, Network Security, Application Centric Infrastructure (ACI)
  • Roles and responsibilities:
  • Owning End to End project management processes starting from Initiation, Planning, Execution, Monitor & Control and Closing.
  • Preparing Project plan and scheduling in Microsoft Project
  • Projects were of very high budget and complexity having duration of more than a year.
  • Handling around ten to fifteen resources for each project and liaising with multiple partners and clients.
  • Worked with the Pre-Sales team in deal finalization with scope, resource and budget constraints.
  • Handled Red and Amber projects and charted its way to Go-to-Green plans.
  • Chaired meetings and workshops, taking minutes and closing open action items.
  • Doing Financial reporting and forecasting.
  • Preparing Dashboards and governance documents and sharing with stakeholders
  • House-keeping of project documentations and lessons learnt for audit purpose..
AgileScrumProject ManagementRisk ManagementFinancial ReportingStakeholder Management

Dxc technology

Senior Program and Project Manager

Jan 2018 – May 2019 · 1 yr 4 mos · Bangalore

  • Projects handled are from IT infrastructure domain, Application Deployment & Testing, Transition projects and Office Moves projects.
  • Worked overseas in client location for a Aeronautics client.
  • Projects handled:
  • CISCO Unified Attendant Console Upgrade
  • Field Force Services Transition Program
  • HPOA Agent Upgrade Program
  • Server and Application migration to Data Center
Transition ManagementProject ManagementApplication DeploymentTestingIT Infrastructure

Hewlett packard enterprise

Senior Project Manager

Dec 2010 – Dec 2017 · 7 yrs · Bangalore

  • Senior Project Manager handling multiple projects as Infrastructure Hosting PM.
  • Projects handled:
  • Application Deployment and Testing in VDI environment Program
  • Load Balancer Upgrade from Cisco to F5 Big IP load balancers in Doxford and Wynyard Data Centers.
  • Data Center related Server and application builds (Prod, Pre-prod, DR and SIT Environments)
  • Network (Firewall and Load balancer)
  • Server Decommission
  • Server upgrades
  • Back-up and Storage migration and DB Archiving
  • Completed Six Sigma Green Belt project and certification from Hewlett Packard.
Project ManagementApplication DeploymentTestingInfrastructure HostingIT Infrastructure

Ibm

Configuration Manager

Dec 2009 – Dec 2010 · 1 yr · Chennai, Tamil Nadu, India

  • Role of Configuration Manager of Transition accounts. Process and data migration.
Configuration ManagementProcess Migration

Computer sciences corporation (csc)

Configuration Management Lead

Dec 2004 – Dec 2009 · 5 yrs · Noida, Uttar Pradesh, India

  • Lead the account team in Asset and Configuration Mangement. Assisted in the project of setting up of Configuration Mangement Process.
Configuration ManagementProcess Setup

Ge capital international services

Senior Process Associate

Feb 2002 – Dec 2004 · 2 yrs 10 mos

  • Technical accounting for Re-insurance process.
Technical Accounting

Education

St. Xavier's College

Bachaelors of Commerce

Jan 1995 – Jan 1998

St. Xavier's Collegiate School

High School

Jan 1983 – Jan 1993

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