Karthikeya Varma — Operations Associate

When releases are complex and incidents are high-impact, I’m the person teams rely on. I’m a Release, Change, Incident, and Problem Manager with 11+ years of experience helping large enterprises deliver critical changes safely, recover quickly from incidents, and continuously improve how operations run. I work closely with engineering, operations, and senior leadership to bring structure to fast-moving, high-pressure environments. From release planning and change governance to leading major incidents, my focus is always the same: reduce risk, improve visibility, and keep teams aligned when it matters most. One of my key strengths is turning messy, manual processes into simple and scalable systems. I’ve led automation and AI-driven workflow initiatives that significantly reduced manual follow-ups, improved incident response times, and gave leadership clearer insight into ownership and progress. I care deeply about building processes that teams actually want to use—not just ones that look good on paper. I’ve spent much of my career working in banking, infrastructure, and enterprise IT environments, using tools like ServiceNow, JIRA, Jenkins, Azure DevOps, and CI/CD pipelines. Beyond tools and frameworks, I’m known for staying calm during incidents, communicating clearly across stakeholders, and making decisions grounded in both risk and reality. I enjoy conversations around release governance, ITSM, operational resilience, automation, and continuous improvement. If you’re building or scaling complex systems and value clarity over chaos, let’s connect.

Stackforce AI infers this person is a Release and Change Manager with expertise in ITSM for enterprise environments.

Location: Bengaluru, Karnataka, India

Experience: 11 yrs 5 mos