Nov 2022 – Mar 2025 · 2 yrs 4 mos · Nagpur, Maharashtra, India · Remote

• Working on AWS cloud and DevOps platform
• Working on Atlassian products , Jira, Bitbucket and Maintaining all projects related data in Confluence.
• Implemented monitoring and logging solutions with AWS CloudWatch and third-party tools like
• Grafana, Dynatrace, Splunk CA-APM and Kibana to ensure high availability and performance.
• Managed and monitored server infrastructure, ensuring high availability and performance using tools like AWS CloudWatch and third-party tools like Grafana, Dynatrace, Splunk CA-APM and Kibana.
• Provided Level 1 and Level 2 support for infrastructure and application issues, ensuring timely resolution and minimal impact on business operations.
• Maintained CI/CD pipelines using Concourse and Jenkins.
• Performing deployment using blue and green deployment on concourse.
• Participated in on-call rotations to ensure 24/7 support and high availability of critical services.
• Worked on DevOps tool bitbucket for maintain repository.
• Handing automatic updates through Jenkins pipelines.Provide daily monitoring, management, troubleshooting and issue resolution to systems and services hosted on cloud resources and on premises servers.
• Conducting load testing and performance profiling to validate system scalability and resilience in Cloud using AWS RDS.
• Performing post patching activities and troubleshooting if any vulnerability for RHEL Servers for all the environments (Production, Approval & Test).
• Worked on Java and Tomcat upgradation for servers as per client requirements.
• Worked on Kubernetes Environment for Deployment, Logging, Pipeline monitoring and restarting.
• Creating and maintaining runbooks, playbooks, and troubleshooting guides to streamline incident response and resolution.
• Worked on GDPR and Vehicle Data readout tasks related to database.
• Participating in on-call rotations to provide timely response to incidents and service outages P1 and P2 incidents..

Mar 2022 – Oct 2022 · 7 mos · Nagpur, Maharashtra, India

• Working on Linux Environment and Administration.
• Using Ticketing tools Jira, Rackspace, HQ for incident management
• SFTP, SSH, FTP User Creation and Database user Creation.
• Monitoring Alerts on Websites Through Site 24*7 and New Relic.
• Patching of Windows and Linux Production and Test Servers.
• SFTP, SSH, FTP User Creation and Database user Creation.
• Monitoring Alerts on Websites Through Site 24*7 and New Relic.
• Providing support in activities of applications - troubleshooting, performance monitoring, Resolving the production incidents and Working on Azure Infrastructure for Application Support.
• Installing MySQL Database in AWS servers, creating users, taking dump and restore database.
• Working on monitoring disk storage of servers using Cloud Watch.
• Created and build the EC2 instances for prod UAT DEV and QA environments.
• Created RDS instance to serve data through servers for responding to requests.
• Creating web servers like Apache and Nginx and configuring them for application deployment.
• Used security groups, network ACL’s, internet gateways and route tables to ensure a secure zone for organization in AWS public cloud.
• Handing automatic updates through Jenkins pipelines.
• Worked on DevOps tool bitbucket for maintain repository.
• Working and handling the Docker environment.
• Configuration and Installation of the SSL certificates on Linux, Windows and Azure platform.
• Used IAM for creating roles, users, groups and implemented MFA to provide additional security.

Feb 2020 – Mar 2022 · 2 yrs 1 mo · Nagpur, Maharashtra, India

• Managing incidents and service request queries within the agreed SLAs.
• Responsible for installation, configuration, and administration of Red Hat Linux system.
• Managing system start-up and troubleshooting the problems arising at boot time.
• Able to troubleshoot issue in Files system management and related problem
• Hands on experience Service Now tool and Ticketing life cycle
• Responsible to take care of Servers in CPU, Disk Space, Memory and SWAP Utilization.
• Expertise in Configuration of LVM (Logical Volume Manager) to manage volume group, logical and physical partitions and importing new physical volumes.
• Have good knowledge in user & group administration and its Permission.
• Implementing Quota and ACL configuration for users & groups.
• Expertise in creating and configuring YUM repositories & install, Update and remove query packages using RPM.
• Can configure backup or compress data using TAR (gzip, bzip).
• Have good knowledge in user and group administration, permissions & access control list (ACL).
• Can configure FTP server for the anonymous users to upload and download files and also for the normal users to upload and download files into their home directories.
• Configured and implemented the Amazon EC2 instances for our application. Experience with AWS components like EC2, ELB, launch Configurations, S3, Lifecycle rules for storage, VPC, Route 53, Cloud watch, and Snapshot management.