Aug 2020 – Oct 2020 · 2 mos · Washington DC-Baltimore Area

Aug 2019 – May 2020 · 9 mos · Washington, District of Columbia, United States

• UX Designer for an 8 month Capstone project for the Library of Congress through UMD's iConsultancy Experiential Learning Program.
• Collaborated with product owners and UX researchers to enhance discoverability of content on client website.
• Led interaction design and prototyping, participated in research, and facilitated 10+ client meetings for the project.
• Translated research insights from journey map, information architecture analysis to 3 content discovery features.
• Designed wireframes, userflows, and 5 interactive prototypes and conducted 4 remote scenario-based user tests.
• Organized 2 remote client workshops and presented final design to client via a clickable prototype.
• Animated the end-to-end product demo and created micro-interactions to showcase usage.

Jun 2019 – Aug 2019 · 2 mos · Washington DC-Baltimore Area

• Led end-to-end design of a business card scanning experience for Android on a cross-functional team, collaborating with a lead product designer, product manager, and developer.
• Identified 2 critical UX improvements through research (heuristic evaluation, competitive analysis).
• Produced iterative design artifacts of increasing fidelity (wireframes, user flows, interactive prototypes).
• Presented design to stakeholders in weekly meetings (articulated process, decisions, collected feedback).
• Contributed 30+ new mobile UI elements to a design system used by product and engineering teams.
• Assisted engineers with implementation (designed around tech limitations, shared design via Zeplin).
• Delivered feature on time and on budget with documentation (UX report, design document).

Jan 2019 – May 2020 · 1 yr 4 mos · College Park, MD

• Supported numerous design projects at the TRACE Center (https://trace.umd.edu).
• Designed WCAG and Section 508 compliant UI for Morphic desktop application and configuration website.
• Prototyped 8+ features available to 100,000+ students at the University of Maryland, NOVA College libraries.
• Conducted usability tests on the app and website to discover 10+ screen reader navigation issues.
• Leading the technical design of a simplified version of MS Office for older adults and people with cognitive difficulties.
• Designing a solution which will allow people with augmentative communication aids to use Android phones.

Oct 2018 – Dec 2018 · 2 mos · College Park, Maryland, United States

• UX Researcher for a 3-week Class project for Harford County's Planning and Zoning Department through UMD's iConsultancy Experiential Learning Program.
• Led a UX research team of 3 to increase user engagement of Harford County’s tourism website.
• Directed overall research strategy and conducted 8 interviews to deliver 4 engagement recommendations.
• Facilitated research tasks (affinity diagramming, user experience modeling, storyboarding).
• Presented recommendations to the client (explained findings, action points from research data).

Aug 2016 – Jul 2018 · 1 yr 11 mos · Bengaluru, Karnataka, India

• Implemented Material Design throughout core application suite
• Served as an ad-hoc designer and regularly created mockups for new features, reducing design time by 30%
• Developed remote management, data reporting, and enterprise security features for Android devices
• Integrated APIs provided by Panasonic, Kyocera, Zebra to offer more administrative control over their devices
• Built an IBM Watson powered chatbot as part of a 4 person team to improve customer support capabilities

Jul 2015 – Dec 2015 · 5 mos

• Implemented a Material Design inspired user-interface for MaaS360’s Android app distribution service - App Catalog - and improved upon the proposed design by providing insights into Material Design best practices and common user-interaction patterns

Apr 2015 – May 2016 · 1 yr 1 mo · Mumbai, India

• Designed and developed a voice messaging application and embeddable SDK for Android
• Engineered networking, persistence and multimedia layers to enable robust voice messaging
• Accelerated development of new features by integrating domain analysis and dependency injection into code
• Implemented a voice recording interface featuring contextual feedback through voice-sensitive animations

Jun 2012 – Jan 2013 · 7 mos