Abdullah Farooq

Operations Associate

Karāchi, Sindh, Pakistan6 yrs experience

Most Likely To Switch

Key Highlights

Expert in financial operations and internal audits.
Proven track record in process improvement and automation.
Strong analytical skills with a focus on data-driven decisions.

Stackforce AI infers this person is a Fintech professional with expertise in financial operations and auditing.

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Skills

Core Skills

Accounts Payable (ap)Data AnalysisRisk ManagementAuditingQuality AssuranceBusiness StrategyData CleaningQuantitative Analytics

Other Skills

Financial PlanningFinancial ControllingReduced CostsHuman Resources (HR)Records ManagementMicrosoft OfficeFinancial Statement AuditingProcess Improvement ToolsOperational EfficiencyTraining Needs AnalysisInvoice VerificationFinancial Analysis SoftwareProductivity ImprovementRisk Management ToolsAssessment Tools

About

I work across "Finance, Internal Audit and Operations" with hands-on experience in accounts payable, internal audit, quality assurance, and performance reporting across the (UAE, KSA, Qatar, and Bahrain). I’ve handled high-volume transactions, identified control gaps, and supported audits and operational reviews, working with transactions exceeding AED 40 M annually. I enjoy fixing broken processes, improving visibility through dashboards, and making numbers make sense for teams. I mainly work with Excel, Tableau, SQL, and ERP systems, and I value practical, straightforward solutions over complexity.

Experience

6 yrs

Total Experience

2 yrs

Average Tenure

2 yrs 4 mos

Current Experience

Ezhire

2 roles

Finance Operations

Jun 2025 – Present · 11 mos · Karāchi

Transitioned from Internal Audit to FinOps after dissolution of IA Function.
Managed accounts payable (AP) for 100+ vendors (80+ marketplace, 15+ leased), ensuring financial accuracy, compliance, and timely processing of payments.
Performed (AP) reconciliations, identifying overpayments and underpayments, initiating recovery actions, and resolving financial discrepancies within defined SLAs, achieving 50+% KPI compliance.
Coordinated with 5 - 10+ external partners to collect, validate, and reconcile and upload 100% of non-rental financial data (traffic fines, Salik, Darb, parking fines) transactions, ensuring data integrity and accuracy prior to posting.
Resolve transaction allocation gaps and developed a financial dashboard providing end-to-end visibility, improving audit trail visibility and financial oversight by +100%
Compiled and reconciled records for 80+ vendors across UAE, KSA, Bahrain, and Qatar, analyzing 2–3 years of historical data till 2026 to ensure accurate bill-to-payment matching and financial integrity.

Accounts Payable (AP)Data Analysis

Internal Auditor

Jan 2024 – Jun 2025 · 1 yr 5 mos · Karāchi

Automated invoice verification controls in ERP, reducing the risk of fraudulent invoices, unsupported claims, and control breakdowns by 90+%, strengthening internal financial controls.
Performed annual revenue leakage analysis across financial transactions (AED Millions), identifying control failures and implementing corrective measures that mitigated potential losses and risks.
Detected fraudulent activities in the Referral Bonus program, addressing duplicate/fake accounts and recommending preventive controls that improved marketing ROI
Recommended wallet transaction sub-categorization for AED +400,000 transactions, enhancing refund visibility and transaction accuracy by 50+%
Conducted HR offboarding audits for 5-10 employees, ensuring timely credential deactivation and recommending controls to strengthen access revocation and security compliance.
Identified duplicate, unverified, and undocumented vendor payments (20+% excess), recommending preventive
controls to reduce financial loss across Finance and Operations teams.
Completed Training Needs Analysis (TNA) for the Learning & Development department and customer contact centers, recommending best practices to improve employee skill development and training effectiveness.

Risk ManagementAuditing

Snoonu

Quality Assurance Executive

Apr 2022 – Jan 2024 · 1 yr 9 mos · Karāchi · Remote

Increased Quality Score achieved 95+%, driving operational excellence across customer success, merchant operations and rider operations.
Introduced an SOP to prevent cancellations and conducted training that resolved the top three causes (delays, changed minds, item changes), achieving success across operations and reduced order cancellations rate by 2%
Increased order volume through strategic guidance, resulting in substantial productivity improvements and a gradual revenue growth of over 100%.
Provided expert guidance to more than 100+ employees and offered valuable improvement insights to management, contributing to an overall increase in productivity.
Building dashboard on excel to identify and eliminate unnecessary refunds count.

Quality AssuranceBusiness Strategy

Ibex

Workforce Executive (Walmart)

Jan 2020 – Dec 2021 · 1 yr 11 mos · Karāchi · On-site

Generated and automated comprehensive performance reports (AHT, operational performance, productivity KPIs) at hourly, daily, and monthly intervals using Excel and Tableau, driving a 50% improvement in overall productivity.
Developed and distributed real-time hourly performance dashboards and reports, targeting a 95% agent productivity KPI achievement and significantly enhancing operational efficiency and workforce performance.
Provided end-to-end remote operational support to Philippines-based teams, delivering timely assistance to all stakeholders

Data CleaningQuantitative Analytics