Apr 2024 – Mar 2025 · 11 mos · Remote

• Led UX design for high-impact growth and platform initiatives at JumpCloud.
• Led UX for JumpCloud Password Manager, boosting task completion rates by 20% and reducing user-reported security issues by 15%
• Architected Stratus Design System 1.5 — introducing reusable modular components to improve design consistency and accelerate workflows across product teams
• Designed Data Loss Prevention (DLP) system, increasing customer retention by 30%

Jan 2024 – Sep 2024 · 8 mos · Bengaluru, Karnataka, India · Remote

Jan 2024 – Mar 2024 · 2 mos · Bengaluru, Karnataka, India

Jun 2022 – Dec 2023 · 1 yr 6 mos · Remote

• Designed UX for multiple cloud-based Atlassian products across IT Operations and Growth.
• Spearheaded UX for the XFlow "Better Together" initiative — cross-selling JSM licenses via JSW, resulting in a $1M+ revenue boost
• Onboarded 20+ enterprise customers to JSM in 5 months, improving ITSM workflows and reducing support tickets by 25%
• Designed for Atlassian Analytics and Jira Service Management, partnering with cross-functional teams on user research and scenarios
• Mentored junior designers on UI frameworks and scalable UX strategies

Mar 2022 – May 2022 · 2 mos

• Directed UX for 15+ B2B SaaS cloud products including Citrix Director, Analytics Service, SDWAN Orchestrator, and XenMobile
• Mentored a team of 9 designers (4 Junior PD, 3 Senior PD, 1 Content Designer, 1 UX Researcher)
• Enhanced monitoring & troubleshooting solutions driving adoption among 125+ customers, generating $25M+ in revenue
• Received Spot Bonus for SDWAN Orchestrator UX transformation, reducing customer support calls by 15%
• Citrix PWA Management selected for the 2019 Incubator Project, increasing operational efficiency by 15%

Oct 2019 – Feb 2022 · 2 yrs 4 mos

• Worked on:-
• # SDWAN Orchestrator (Dedicated mode)
• # Access Security
• # API Developer Portal (Dedicated mode)
• # Workspace Analytics Service

Apr 2018 – Sep 2019 · 1 yr 5 mos

• Worked on:-
• # API Developer Portal (Dedicated Mode)
• # Director Monitoring and Troubleshooting Service
• # DaaS Monitoring and Troubleshooting Service (Dedicated Mode)
• # Workspace Analytics Service (Dedicated Mode)
• # SmartScale Monitoring Service
• # XM Service
• # LIC Product
• Responsibilities includes:
• Lead the user experience design of various Citrix Products specifically cloud-based services, specialising in making complex concepts clear with straight forward interactions.
• Collaborate with company-wide cross-functional teams to outline and refine user scenarios and serve as a proponent of the user-centered design process
• Guide junior and peer level designers to explore various processes on UI frameworks, design approaches to encourage well-thought-out designs

May 2016 – Mar 2018 · 1 yr 10 mos

• Currently working as Product Designer for Citrix Director. It is a management console in the XenDesktop and XenApp virtualization platforms that allows administrators to control and monitor virtual desktops and applications. With the Citrix Director console, information technology (IT) administrators can view XenDesktop and XenApp session details, disconnect or restart sessions, view customizable trend reports, shadow or control users sessions and set alerts associated with company policies. Director allows IT administrators to set up the console for unified deployment monitoring or configure a custom interface that provides help desk staff with resources to troubleshoot user-specific issues.
• I was responsible for building wireframes and design interfaces for its new features. Ensure to provide the best possible user experience for our enterprise solution customers that delivers a high level of usability for both on-prem and cloud users
• Quickly develop approach sketches and functional, clickable mockups that support iterative design and usability reviews to result in effective, attractive and buildable designs for both web and mobile platforms.
• Create and utilize appropriate product design artefacts during all stages of design including sketches, storyboards, wireframes, workflows and drive the design process and product strategy.
• Collaborate with a peer-level with executives and senior product management and engineering and solve complex systems where the problem space is ill-defined
• Work with company-wide cross-functional teams to outline and refine user scenarios and serve as a proponent of the user-centered design process.

May 2014 – Apr 2016 · 1 yr 11 mos · Bangalore

• Designed to completely transform the way the world looks at learning, the platform provides teachers and students with a highly personalized learning experience, which focuses on the Point of Learning for each student. Currently available on iPads, and scalable to other tablet devices in the short term. It is an innovative digital offering that combines best of personalized teaching with a fun and engaging learning program that supports multiple subjects.
• Worked as full time UI/UX Developer for Tabtor. My roles included: -
• Idea generation and intensive product research which benefitted the company both in the field of technology and marketing.
• Implementing, deploying, wire framing and building interface design for its products and websites.
• Our product won #1 EdTech Company in North America

Mar 2013 – Apr 2014 · 1 yr 1 mo · Bangalore,Karnataka

• Happiest Minds Technologies is a next-generation IT services provider focused on harnessing disruptive technologies such as Cloud, Mobility, Social CRM, Analytics, Infrastructure and Security in an integrated manner to derive disproportionate business value.
• As a UI developer, I was responsible for designing, implementing, testing and deploying solutions for various clients of HM

Nov 2012 – Feb 2013 · 3 mos · Greater Bengaluru Area

Aug 2012 – Oct 2012 · 2 mos · Banglore