Oct 2021 – Dec 2023 · 2 yrs 2 mos

• Spearheaded architectural enhancements to a centralized UI and API automation framework, building reusable components and internal utilities using Java, Selenium, RestAssured, and custom libraries—drastically improving test scalability and maintainability across squads.
• Increased automation coverage to ~90% across mobile and backend services, resulting in significantly faster regression cycles and improved release reliability in high-traffic production environments.
• Designed and executed quarterly quality OKRs, setting measurable KPIs for test coverage, flakiness, and bug escape rate—directly contributing to faster delivery and reduced post-release issues.
• Led sprint planning and backlog grooming sessions, providing QA-level effort estimation, automation impact analysis, and sprint risk mitigation strategies aligned with agile delivery goals.
• Conducted hands-on technical reviews of feature stories and UX flows, identifying critical usability gaps, performance concerns, and edge cases in the early stages of development.
• Oversaw end-to-end test execution across product teams, managing automation suites, manual validation, resource planning, and dashboard reporting via tools like TestRail, Jenkins, and Grafana.
• Authored and executed long-term automation roadmaps, introducing performance testing initiatives using JMeter/Gatling and ensuring automation coverage remained sustainable and ROI-positive.
• Mentored SDETs and QA engineers in modern testing principles, framework design, and debugging practices; established internal documentation standards and peer code review rituals.
• Contributed to talent acquisition as part of the technical hiring panel for mid-to-senior level QA/SDET roles (L4/L5), evaluating candidates on test architecture, CI/CD integration, and problem-solving.

Apr 2021 – Oct 2021 · 6 mos

• Led and managed an 8-member QA team, including SDETs, QA Engineers, and interns, driving end-to-end test automation initiatives across multiple product verticals.
• Architected and implemented centralized UI and API automation frameworks from scratch, creating scalable, reusable, and maintainable test suites adopted organization-wide.
• Refactored legacy automation frameworks, significantly improving test stability, execution speed, and overall engineering efficiency.
• Mentored and coached junior engineers and interns, fostering technical growth in automation design, product architecture, and QA best practices.
• Collaborated closely with product and engineering leadership during sprint planning and backlog grooming, ensuring balanced QA efforts across manual and automation workstreams.
• Owned QA deliverables by driving strategic test planning, execution tracking, and efficient resource allocation, leading to consistently high-quality releases.
• Defined long-term test strategies and automation roadmaps aligned with product release goals and technical scalability needs.
• Monitored production services pre- and post-deployments, ensuring system stability, application health, and early detection of potential issues.
• Coordinated release cycles end-to-end, overseeing QA sign-offs, feature validation, and post-release audits to maintain high release confidence.

Jul 2020 – Apr 2021 · 9 mos

Apr 2019 – Jul 2020 · 1 yr 3 mos · Bengaluru, Karnataka, India

• Developed and maintained comprehensive test automation frameworks covering UI, API, mobile apps, and performance testing for the online ordering logistics team.
• Established an automated QA pipeline, ensuring all code was thoroughly validated across App, Backend, and Load dimensions before production deployment.
• Introduced a structured QA culture and best practices across teams, leading to significant improvements in collaboration and a measurable reduction in production downtime over a 7–8 month period.

Aug 2018 – Apr 2019 · 8 mos · Bengaluru, Karnataka, India

• Part of Product and QA team at Zeta. Roles varies from delivering a complete manual-automated QA process to envisaging new product from scratch through different product life cycles.

Jan 2018 – Jul 2018 · 6 mos · Noida, Uttar Pradesh, India

• Paytm BHIM UPI ->
• Responsible for addressing all QA related tasks for UPI Payment module of Paytm. I have been involved in all QA related deliverable's pertaining to Paytm Bhim UPI feature. I have been responsible for testing REST based micro services in line with their impacts on DB and along with proper monitoring of them in server logs and finding the RCA for the issues faced(if any). I have been an active advocate and practitioner of healthy blend of test automation with different other flavors of testing.

Apr 2015 – Jan 2018 · 2 yrs 9 mos · Noida, Uttar Pradesh, India

• Experience in Project Management, Quality Assurance and Software Testing (Functional, Automation, Integration, Smoke, Black Box, Sanity & Regression of Web Applications)
• Hands-on expertise in activities like project delivery of concurrent projects and managing requirements till deployment into live
• Hands on experience in analyzing requirements / design specifications, developing test scripts / test cases and participating in test case peer review
• Writing and maintenance of test plans to meet system requirements, system designs and technical specifications in accordance with quality accredited standards
• Pioneered at managing a single resource project; efficient communication with internal / external clients to determine specific requirements and expectations; managed client expectations as an indicator of quality
• Possess skills in mentoring and motivating individuals towards maximizing productivity as well as in forming cohesive team environments
• Established and enforced Standard Test Processes and Deliverables (including defect management and quality metric reporting) within the gated process to streamline testing and support automation and manual testing efforts
• Debugging/Creation of automation scripts in JAVA for E-learning flows using Selenium with significant experience in Selenium WebDriver/Katalon Studio for automating web based applications with Java
• Exposure of working on Selenium WebDriver, GitHub, Jenkins, Katalon and other tools like JIRA, TestNG, Postman etc.
• Played eminent role in expanding the QA team with the current client because of the quality QA deliverables delivered to client and due to effective project level QA gauge on different activities leading to smooth and cost saver sprints

Jun 2013 – Aug 2013 · 2 mos · Greater Lucknow Area

• Detailed analysis of theoretical and practical implantation of high power transmitter.
• Detailed analysis of technical problems in very high frequency transmissions.
• Exposed to new possibilities in satellite communication at broadcasting level.
• Detailed analysis of nation television broadcasting parameters.

Jun 2012 – Aug 2012 · 2 mos · Varanasi, Uttar Pradesh, India