Abhishek Kumar

Software Engineer

Noida, Uttar Pradesh, India1 yr 5 mos experience
AI EnabledAI ML Practitioner

Key Highlights

  • Expert in AI-integrated Salesforce solutions.
  • Proven track record in automating CRM processes.
  • Strong background in full-stack development.
Stackforce AI infers this person is a Salesforce and AI integration specialist in the Fintech and SaaS industries.

Contact

Skills

Core Skills

Salesforce DevelopmentAi-powered SolutionsFull-stack Development

Other Skills

Lightning Web Components (LWC)Apex ProgrammingTray.ioEinstein AISalesforce IntegrationStripe IntegrationAPI IntegrationSalesforce.com AdministrationSalesforce.com DevelopmentJ2EE Web ServicesDockerGitOmni-Channel MarketingAgent ActionIntegration

About

๐€๐ˆ-๐๐จ๐ฐ๐ž๐ซ๐ž๐ ๐’๐š๐ฅ๐ž๐ฌ๐Ÿ๐จ๐ซ๐œ๐ž ๐’๐จ๐ฅ๐ฎ๐ญ๐ข๐จ๐ง ๐€๐ซ๐œ๐ก๐ข๐ญ๐ž๐œ๐ญ | ๐€๐ ๐ž๐ง๐ญ๐Ÿ๐จ๐ซ๐œ๐ž ๐‚๐ก๐š๐ฆ๐ฉ๐ข๐จ๐ง โ€ข ๐ˆ๐ง๐ง๐จ๐ฏ๐š๐ญ๐จ๐ซ โ€ข ๐‹๐ž๐ ๐ž๐ง๐ | ๐‚๐จ๐ฉ๐š๐๐จ ๐€๐ˆ ๐€๐ ๐ž๐ง๐ญ ๐‚๐ž๐ซ๐ญ๐ข๐Ÿ๐ข๐ž๐ I design and deliver intelligent, AI-integrated Salesforce solutions that help businesses scale smarter, engage better, and convert faster. With strong hands-on experience across ๐™Ž๐™–๐™ก๐™š๐™จ, ๐™Ž๐™š๐™ง๐™ซ๐™ž๐™˜๐™š, ๐™๐™ž๐™ฃ๐™–๐™ฃ๐™˜๐™š, ๐™–๐™ฃ๐™™ ๐™๐™š๐™ซ๐™š๐™ฃ๐™ช๐™š ๐˜พ๐™ก๐™ค๐™ช๐™™, along with deep expertise in ๐˜ผ๐™ฅ๐™š๐™ญ, ๐™‡๐™’๐˜พ, ๐™–๐™ฃ๐™™ ๐™€๐™ž๐™ฃ๐™จ๐™ฉ๐™š๐™ž๐™ฃ ๐˜ผ๐™„, I have successfully delivered multiple end-to-end projects integrating AI with CRM systems. I specialize in building next-generation platforms like ๐€๐ ๐ž๐ง๐ญ๐…๐จ๐ซ๐œ๐ž โ€” an AI-powered ecosystem that mimics human interaction, automates lead qualification, and enables real-time CRM synchronization. ๐‘๐ž๐œ๐ž๐ง๐ญ ๐‡๐ข๐ ๐ก๐ฅ๐ข๐ ๐ก๐ญ๐ฌ: โ€ข ๐€๐ ๐ž๐ง๐ญ๐…๐จ๐ซ๐œ๐ž: Built and deployed AI-driven support agents with real-time human handoff, Einstein Vision-based file interpretation, and seamless Salesforce integration. โ€ข ๐˜๐ž๐ฅ๐ฉโ€“๐’๐š๐ฅ๐ž๐ฌ๐Ÿ๐จ๐ซ๐œ๐ž ๐ˆ๐ง๐ญ๐ž๐ ๐ซ๐š๐ญ๐ข๐จ๐ง: Developed a bi-directional sync system with embedded chat UI for real-time engagement tracking and CRM enrichment. โ€ข ๐„๐ข๐ง๐ฌ๐ญ๐ž๐ข๐ง ๐‚๐จ๐ง๐ฏ๐ž๐ซ๐ฌ๐š๐ญ๐ข๐จ๐ง ๐ˆ๐ง๐ฌ๐ข๐ ๐ก๐ญ๐ฌ + ๐‘๐ข๐ง๐ ๐‚๐ž๐ง๐ญ๐ซ๐š๐ฅ: Automated sales call insights, predictive lead scoring, and built real-time dashboards to optimize sales performance. My focus is on ๐™–๐™ช๐™ฉ๐™ค๐™ข๐™–๐™ฉ๐™ž๐™ค๐™ฃ ๐™ฌ๐™ž๐™ฉ๐™ ๐™ž๐™ฃ๐™ฉ๐™š๐™ก๐™ก๐™ž๐™œ๐™š๐™ฃ๐™˜๐™š โ€” leveraging unstructured data, voice inputs, and event-driven architectures to reduce manual effort and increase business agility. I am passionate about building systems that not only ๐™ž๐™ข๐™ฅ๐™ง๐™ค๐™ซ๐™š ๐™จ๐™ช๐™ฅ๐™ฅ๐™ค๐™ง๐™ฉ ๐™˜๐™ฎ๐™˜๐™ก๐™š๐™จ but also deliver ๐™ข๐™š๐™–๐™จ๐™ช๐™ง๐™–๐™—๐™ก๐™š impact on sales velocity, lead quality, and customer satisfaction. ๐’๐ค๐ข๐ฅ๐ฅ๐ฌ & ๐“๐ž๐œ๐ก: โ€ข Salesforce: Apex, LWC, Visualforce, CLI โ€ข Programming: Java, JavaScript โ€ข Frontend: HTML, CSS, React, Angular โ€ข Backend: Java, Spring Boot, REST APIs โ€ข Tools: VS Code, Eclipse, Git Soft Skills: Team Collaboration โ€ข Communication โ€ข Problem Solving โ€ข Time Management Continuously learning, building, and pushing the boundaries of AI + Salesforce to create impactful digital solutions.

Experience

1 yr 5 mos
Total Experience
6 mos
Average Tenure
--
Current Experience

Cloud ingenious

2 roles

Salesforce Developer

Aug 2024 โ€“ Present ยท 1 yr 10 mos ยท Noida, Uttar Pradesh, India ยท Hybrid

  • ๐’๐š๐ฅ๐ž๐ฌ๐Ÿ๐จ๐ซ๐œ๐ž ๐ƒ๐ž๐ฏ๐ž๐ฅ๐จ๐ฉ๐ž๐ซ | | ๐‚๐‘๐Œ ๐ˆ๐ง๐ญ๐ž๐ ๐ซ๐š๐ญ๐ข๐จ๐ง๐ฌ | | ๐€๐ˆ ๐„๐ง๐š๐›๐ฅ๐ž๐ฆ๐ž๐ง๐ญ | | ๐€๐ฎ๐ญ๐จ๐ฆ๐š๐ญ๐ข๐จ๐ง ๐„๐ฑ๐ฉ๐ž๐ซ๐ญ
  • As a Salesforce Developer at Cloud Ingenious, Iโ€™ve grown from a trainee to a full-cycle developer
  • delivering custom CRM features, third-party integrations, and AI-powered automations. I focus on building scalable solutions that improve user experience, streamline operations, and increase cross-functional efficiency.
  • ๐Š๐ž๐ฒ ๐๐ซ๐จ๐ฃ๐ž๐œ๐ญ๐ฌ & ๐‚๐จ๐ง๐ญ๐ซ๐ข๐›๐ฎ๐ญ๐ข๐จ๐ง๐ฌ:
  • ๐˜˜๐˜ถ๐˜ช๐˜ค๐˜ฌ๐˜‰๐˜ฐ๐˜ฐ๐˜ฌ๐˜ด โ†” ๐˜š๐˜ข๐˜ญ๐˜ฆ๐˜ด๐˜ง๐˜ฐ๐˜ณ๐˜ค๐˜ฆ ๐˜™๐˜ฆ๐˜ข๐˜ญ-๐˜›๐˜ช๐˜ฎ๐˜ฆ ๐˜š๐˜บ๐˜ฏ๐˜ค (๐˜ท๐˜ช๐˜ข ๐˜›๐˜ณ๐˜ข๐˜บ.๐˜ช๐˜ฐ)
  • Built bi-directional real-time sync for Accounts, Invoices, and Payments using Tray.io middleware
  • Enabled automated financial updates across systems, reducing manual effort by 80%
  • ๐˜ˆ๐˜จ๐˜ฆ๐˜ฏ๐˜ต๐˜๐˜ฐ๐˜ณ๐˜ค๐˜ฆ โ€“ ๐˜ˆ๐˜ ๐˜š๐˜ถ๐˜ฑ๐˜ฑ๐˜ฐ๐˜ณ๐˜ต ๐˜ˆ๐˜ด๐˜ด๐˜ช๐˜ด๐˜ต๐˜ข๐˜ฏ๐˜ต (๐˜›๐˜ณ๐˜ถ๐˜ด๐˜ต ๐˜š๐˜ช๐˜ต๐˜ฆ ๐˜Œ๐˜ฎ๐˜ฃ๐˜ฆ๐˜ฅ๐˜ฅ๐˜ฆ๐˜ฅ)
  • Created an Einstein-powered chatbot for lead qualification and real-time support with seamless Salesforce integration
  • Designed LWC console for agents to view chat history and unresolved issues for smarter follow-ups
  • ๐˜™๐˜ช๐˜ฏ๐˜จ๐˜Š๐˜ฆ๐˜ฏ๐˜ต๐˜ณ๐˜ข๐˜ญ + ๐˜Œ๐˜ช๐˜ฏ๐˜ด๐˜ต๐˜ฆ๐˜ช๐˜ฏ ๐˜Š๐˜ฐ๐˜ฏ๐˜ท๐˜ฆ๐˜ณ๐˜ด๐˜ข๐˜ต๐˜ช๐˜ฐ๐˜ฏ ๐˜๐˜ฏ๐˜ด๐˜ช๐˜จ๐˜ฉ๐˜ต๐˜ด
  • Integrated RingCentral voice data into Salesforce for automatic call logging and sentiment analysis
  • Enabled AI-driven coaching insights for sales reps using Einstein Conversation Intelligence
  • ๐˜š๐˜ต๐˜ณ๐˜ช๐˜ฑ๐˜ฆ ๐˜—๐˜ข๐˜บ๐˜ฎ๐˜ฆ๐˜ฏ๐˜ต ๐˜๐˜ฏ๐˜ต๐˜ฆ๐˜จ๐˜ณ๐˜ข๐˜ต๐˜ช๐˜ฐ๐˜ฏ ๐˜ช๐˜ฏ ๐˜š๐˜ข๐˜ญ๐˜ฆ๐˜ด๐˜ง๐˜ฐ๐˜ณ๐˜ค๐˜ฆ
  • Developed custom LWC components to initiate and track Stripe payments directly within Salesforce
  • Handled real-time webhooks for seamless payment status updates in CRM
  • ๐˜Š๐˜ถ๐˜ณ๐˜ณ๐˜ฆ๐˜ฏ๐˜ค๐˜บ ๐˜Œ๐˜น๐˜ค๐˜ฉ๐˜ข๐˜ฏ๐˜จ๐˜ฆ ๐˜ˆ๐˜ถ๐˜ต๐˜ฐ๐˜ฎ๐˜ข๐˜ต๐˜ช๐˜ฐ๐˜ฏ
  • Integrated live currency APIs for real-time multi-currency conversions in Salesforce
  • Improved accuracy in financial forecasting and deal management across geographies
Salesforce DevelopmentLightning Web Components (LWC)Apex ProgrammingAI-Powered Solutions

Salesforce Developer Trainee

May 2024 โ€“ Aug 2024 ยท 3 mos ยท Noida, Uttar Pradesh, India ยท Hybrid

  • Assist in designing, developing, and implementing customized Salesforce applications, working under experienced developers to gain hands-on experience, and contributing to CRM solutions that meet evolving business needs, utilizing Apex, Visualforce, and Lightning Component Framework, with a focus on technical expertise and soft skills.
Salesforce.com AdministrationSalesforce.com DevelopmentSalesforce Development

Ducat india

Java Full Stack Developer

Oct 2023 โ€“ Jun 2024 ยท 8 mos ยท Noida, Uttar Pradesh, India ยท On-site

  • Java Full Stack Developer Intern at Ducat India, Nov 10, 2023
  • Developed and maintained Full Stack applications using Java, Spring Boot, React.
  • Collaborated with cross-functional teams to design and implement software solutions.
  • Writed clean, efficient, and well-documented code adhering to best practices and industry standards.
  • Participated in code reviews and provided constructive feedback.
  • Stayed updated with latest trends and advancements in software development to improve team processes and workflows.
Full-Stack DevelopmentJ2EE Web Services

Techsrijan consultancy services pvt. limited

PHP Developer

Apr 2018 โ€“ Nov 2018 ยท 7 mos ยท India ยท Hybrid

  • Software Development Intern at TechSrijan Consultancy Services Pvt. Limited
  • Developed and maintained high-quality Java and PHP code.
  • Collaborated with cross-functional teams for new features.
  • Conducted code reviews for code quality and codebase improvement.
  • Utilized Git, JIRA, Docker for code management and issue tracking.
  • Stayed updated with emerging software development trends.
DockerGit

Education

Dr. A.P.J. Abdul Kalam Technical University

Bachelor of Technology - BTech โ€” Computer Science And Engineering

Jul 2019 โ€“ Aug 2022

Board of Technical Education, Uttar Pradesh (BTEUP)

Diploma โ€” Computer Science And Engineering

Jul 2016 โ€“ Jun 2019

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