Abhishek Singh — CEO

I build scalable platforms and resilient teams. My passion lies at the intersection of system architecture, automation, and AI, where thoughtful design meets real-world impact. Whether I’m guiding teams through high-stakes launches or mentoring engineers through growth moments, I believe clarity builds trust — and trust is what truly scales organizations. Over the last decade, I’ve worked across global, high-complexity environments in tech, healthcare, and commerce, helping organizations modernize platforms, ship critical systems, and strengthen engineering culture. Highlights of my work: * Delivered a FHIR-compliant Cases, Referral, and Encounter Service that significantly improved healthcare data interoperability and enabled near real-time data exchange across multiple platforms using AWS-native, event-driven architecture. * Modernized Amazon’s decade-old Seller Inventory Shipping platform into a modular, service-oriented system, driving 100% adoption across 5.9M+ sellers worldwide while improving scalability and maintainability. * Reduced seller support tickets by 15% by introducing self-service capabilities and automating high-frequency workflows, improving both customer experience and operational efficiency. * Coordinated 14+ cross-functional teams to successfully launch the UK’s post-Brexit Payment Gateway, navigating regulatory complexity while ensuring uninterrupted financial operations. * Directed and scaled global engineering teams of up to 30 engineers and developers, delivering more than 350 production releases annually, accounting for the majority of company-wide output. I’m especially interested in roles where I can: * Lead platform and web engineering teams at scale * Drive AI-augmented development and automation * Partner closely with product and business leaders * Build cultures rooted in ownership, empathy, and execution excellence If you’re building systems that matter, and teams that last. I’d love to connect.

Stackforce AI infers this person is a seasoned leader in Healthcare and E-commerce, specializing in scalable systems and AI-augmented development.

Location: Lynnwood, Washington, United States

Experience: 18 yrs 4 mos

Skills

Ai-augmented Systems
Healthcare Engineering
Systems Design
Technical Program Management
Data Engineering
Software Development Management
Systems Architecture
Software Development
Systems Engineering
Game Development
Team Management

Career Highlights

Delivered a FHIR-compliant healthcare platform improving data interoperability.
Modernized Amazon's Seller Inventory Shipping platform for global scalability.
Directed teams delivering over 350 games annually, enhancing quality and satisfaction.

Work Experience

Unite Us

Software Engineering Manager (2 yrs 10 mos)

Starbucks

Senior Technical Program Manager (3 mos)

Amazon

Software Development Manager (3 yrs 9 mos)

Sr Software Engineer (5 yrs 7 mos)

Aristocrat

Senior Software Architect (6 yrs 2 mos)

Education

Bachelor of Engineering at Guru Gobind Singh Indraprastha University

CBSE- SENIOR SCHOOL CERTIFICATE EXAMINATION at Universal Public School - India

at The Baptist Convent Sr. Sec. School

Abhishek Singh

CEO

Lynnwood, Washington, United States18 yrs 4 mos experience

AI ML PractitionerAI Enabled

Key Highlights

Delivered a FHIR-compliant healthcare platform improving data interoperability.
Modernized Amazon's Seller Inventory Shipping platform for global scalability.
Directed teams delivering over 350 games annually, enhancing quality and satisfaction.

Stackforce AI infers this person is a seasoned leader in Healthcare and E-commerce, specializing in scalable systems and AI-augmented development.

Contact

career.abhishek.singh@gmail.com LinkedIn

Skills

Core Skills

Ai-augmented SystemsHealthcare EngineeringSystems DesignTechnical Program ManagementData EngineeringSoftware Development ManagementSystems ArchitectureSoftware DevelopmentSystems EngineeringGame DevelopmentTeam Management

Other Skills

Analytical SoftwareStrategic LeadershipAI-Powered SoftwareAWSFHIREvent-Driven ArchitectureCross-team CollaborationCoachingData SharingProgram ManagementConflict ResolutionModular ArchitectureService-Oriented ArchitectureRegulatory ComplianceProject Management

About

Experience

18 yrs 4 mos

Total Experience

7 yrs 9 mos

Average Tenure

2 yrs 10 mos

Current Experience

Unite us

Software Engineering Manager

Jul 2023 – Present · 2 yrs 10 mos · New York, United States · Remote

Partnered with Product, Data Science, and Compliance to define safe, explainable AI use cases aligned with healthcare regulations. Led the delivery of an AI-assisted care coordination capability integrated into FHIR-compliant Encounter and Referral services, reducing manual triage effort by 42%, improving time-to-intervention by 31%, and increasing referral completion rates by 18% through intelligent prioritization and workflow automation.
Own end-to-end delivery of a FHIR-compliant Cases, Referral, and Encounter platform, processing 41M+ events per day and supporting real-time care coordination across multiple healthcare systems.
Lead and manage a 34-member engineering organization (SDEs, SETs, contractors), driving hiring, performance reviews, career growth, and team health.
Architected and scaled event-driven AWS pipelines (EventBridge, SQS, Lambda), improving system reliability, observability, and operational readiness under production load.
Drove Operational Excellence through on-call rotations, incident management, post-incident reviews, and RCA discipline—reducing repeat production issues and improving MTTR.
Partnered with Product, Compliance, Legal, and Operations to deliver regulated healthcare workflows while maintaining high engineering velocity.
Established engineering standards for design reviews, delivery metrics, and technical decision-making to scale the platform and team sustainably.

Analytical SoftwareStrategic LeadershipAI-Augmented SystemsHealthcare Engineering

Starbucks

Senior Technical Program Manager

Apr 2023 – Jul 2023 · 3 mos · Seattle, Washington, United States · Hybrid

Drove delivery strategy for the Customer Data Exchange Platform, enabling scalable data sharing across Starbucks’ US and Canada operations.
Partnered with Engineering Managers to align execution plans, manage dependencies, and ensure production readiness.
Applied engineering judgment to unblock delivery risks, improve system reliability, and align platform capabilities with business needs.

Cross-team CollaborationCoachingTechnical Program ManagementData Engineering

Amazon

2 roles

Software Development Manager

Promoted

Jun 2019 – Mar 2023 · 3 yrs 9 mos · On-site

Led engineering delivery for Amazon’s Seller Inventory Shipping platform, evolving it from a tightly coupled system into modular, scalable services used by 5.9M+ sellers worldwide.
Managed engineers across feature development, quality, and operational readiness, owning delivery across multiple release cycles.
Drove execution of the UK Post-Brexit Payment Gateway, coordinating 14+ engineering and business teams to launch a highly regulated, mission-critical system under aggressive timelines.
Established delivery and quality metrics, improving release confidence and reducing post-launch defects across seller-facing systems.
Influenced senior leadership through data-driven updates, risk assessments, and clear tradeoff discussions during high-impact launches.

Analytical SoftwareConflict ResolutionSoftware Development ManagementSystems Architecture

Sr Software Engineer

Nov 2013 – Jun 2019 · 5 yrs 7 mos · On-site

Built and owned core traffic and routing features in Amazon Maps, directly improving delivery accuracy and driver reliability at scale.
Designed and executed performance, reliability, and API testing frameworks for high-throughput services supporting Amazon logistics.
Launched the FBA Free Replacement reimbursement feature, preventing up to $748M in potential seller losses by validating correctness and edge cases before global rollout.
Improved system performance by identifying bottlenecks in routing and traffic pipelines, contributing to faster and more predictable delivery experiences.
Partnered closely with product and operations teams to translate real-world logistics challenges into scalable software solutions.

Analytical SoftwareCode ReviewSoftware DevelopmentSystems Engineering

Aristocrat

Senior Software Architect

Aug 2007 – Oct 2013 · 6 yrs 2 mos · Noida Area, India · On-site

Directed and managed a team of up to 30 members, delivering 350+ games annually for the global market, accounting for 95% of Aristocrat's game development output.
Developed and implemented strategies and methodologies for new features, resulting in a 20% reduction in bug reports from customers and a 30% increase in feature quality ratings.
Worked collaboratively with developers, product managers, and team members to achieve high-quality standards, leading to a 15% increase in customer satisfaction ratings.

Analytical SoftwareStrategic LeadershipGame DevelopmentTeam Management