Mar 2018 – Sep 2024 · 6 yrs 6 mos · Bengaluru Area, India

• Hire and grow Staff level ICs in the team and mentoring first time managers
• Led the redesign Infrastructure maintenance automation to streamline operations
• Configuration management bootstrap/convergence time reduction via efficient libraries distribution strategy
• Improved reliability of DNS Infra via redesign using anycast based LB
• Run the SRE portfolio of Trust, Groups&Lite, Siteops
• Lead the SRE pivot strategy for my portfolio teams to enable Dev teams to incorporate SRE functions and best practices by driving the knowledge sharing and peer leadership alignment.
• Key outcomes: Sunset tooling platforms based on ROI assessment to save licensing cost($175k/ year) , Instrumenting end-user experience monitoring for critical flows in Groups&Lite portfolio, Fix key functional bugs in core product improving availability, Optimization efforts driven by SRE in the core product, Initiative to build Trust impact assessment automation, Drive the Trafficshift automation enhancements

Oct 2014 – Mar 2018 · 3 yrs 5 mos · Bengaluru Area, India

• Lead the team via hiring, mentoring and building teams from ground up, driving toil-reduction focused initiatives. Led the team portfolio of Config management migration, Mail infrastructure, Core Infrastructure services(DNS) redesign, Fault management and lifecycle overhaul, Zero touch server provisioning platform etc. Manage career development, and appraisals for both individual contributors and managers in the team
• Key outcomes: Zerotouch compute provisioning GA, Bootstrap config management changes/support locally, improved compute faults coverage, SSD autoconfiguration automation, Social branding initiatives(meetups), Strategize cross-functional initiatives on hardware lifecycle enhancements, Onboarding managed services team and pivot transition to automation focus, storage host auto-failover, Aggregate capacity insights for storage infra, Cfengine to Puppet migration.

Dec 2012 – Sep 2014 · 1 yr 9 mos · Bengaluru Area, India

• Accountable for Infrastructure provisioning and compute organic growth, related automation enhancements to achieve significant toil reduction. Accountable for large-scale installations of server farms(~100K) in the hyper growth phase including hardware lifecycle automation tooling. Quickly started mentoring a junior engineers to showcase leadership without authority growing back to people manager role in short span.

Aug 2009 – Nov 2012 · 3 yrs 3 mos

• Post acquisition led a 5 member team to overhaul and consolidate FTD/Interflora($0.5B e-commerce company) tech stack driving modernization of the compute(OS), caching and DB tiers including comparative performance analysis during design phase. Also build various dev environments in an extremely tight schedule overcoming technical challenges of a legacy platform.

Mar 2007 – Jul 2009 · 2 yrs 4 mos

• Bootstrapped and led a 2 member Information security team at Hyderabad office, maintaining infosec posture for 1000-node production fleet across the organization including compliance, application security reviews, patch management alerting, log reviews, penetration testing, incident management. Ideated and implemented audit automation feature enhancements to reduce significant toil.

Jul 2004 – Feb 2007 · 2 yrs 7 mos

• As a individual contributor in productions systems and monitoring team on-call for production systems and local environments and managed and enhanced observability tools and led migration to Netcool platform. Key technologies: Sysedge(SNMP based), Netcool and various custom automation scripts.