Jan 2008 – Jun 2011 · 3 yrs 5 mos · Hyderabad/Gurgaon

• Responsibility:-
• Project Delivery:
• Responsible for delivering the projects (simple to medium complexity) within budgeted cost, scheduled time, and target quality.
• Manage the project team (small to medium size)
• Validate /create scope, project plan, estimates, risk for development assignments.
• Ensure stakeholder expectations are satisfactorily met or exceeded.
• Ensure the review process is in place and is effective.
• Establish availability of technological resources for the project.
• Attend all project related scheduled meetings; plan additional meetings as needed.
• Define and implement a metrics programme for project performance monitoring and improvement
• Ensure organizational QMS processes and project related standards & procedures are followed.
• People Management/Leadership:
• Responsible for team management, team motivation.
• Create a synergy, collaborative work culture.
• Conduct team meetings, one-on-one meetings.
• Supervise team and provide feedback and guidance as required.
• Build and grow team.
• Encourage team to be creative and innovative to improve efficiency and quality of work.
• Communication:
• Maintain regular communication with all stakeholders on project progress, issues and action plans
• Escalate issues to higher authority as deemed fit to arrest any crisis
• Report project status to stakeholders, management.
• Strengthen relationship with business partners.
• Job Knowledge:
• Responsible for team's continual enhancement of business domain knowledge.
• Coach and guide team to build knowledge .
• Promote initiatives to build domain specialists/SME
• Additional Responsibilities:
• Ensure that training needs identified, training plan made and executed.
• Assist in the hiring and assimilation of new employees .
• Look for opportunities for process improvement.
• Contribute to organizational activities and initiatives.
• Ensure organizational E & I principles and QMS processes are followed

Oct 2007 – Jun 2008 · 8 mos · Hyderabad

• Worked for Equifax ( Credit rating Company )
• Equifax credit reporting solutions: Equifax has been providing value-added information solutions to business and consumers for over 107 years, today; Equifax is a global service provider which has business areas in Operations, finance and Marketing.
• Activities:
• To give Production Support for MAINFRAME System and Documentation for the System
• Analysis and identification of the Impacted programs
• Modification of the Programs to make the system applicable for the new concepts
• 24/7 on-call production support for AR, DCI and PA jobs
• Support and resolve Payroll transmission issues – Fidelity 401K files
• Support mainframe transmission issues (Connect: Direct) for AR, AP and GL
• GEAC AR special year-end process
• Mentoring team member
• Analyzing training need of team member
• Allocating work to the team
• Documentation and maintaining project Repository

Jan 2001 – Jan 2007 · 6 yrs · Hyderabad / Indore · On-site

• CSC (Computer Sciences Corporation) since January 2001 to October 2007, Joined CSC as Intern and worked as Sr.Software Engineer in CSC’s (GHPAT-Globally High performance Application Team).
• Worked for :-
• 1) Farmers Insurance
• 2) Alpha Insurance
• 3) Geico Insurance
• 4) Pemco Insurance
• 5) Zurich Insurance
• Work Profile-
• Primary Responsibility: Customer Information Work Station (CIWS)
• Under the umbrella of CIWS comes, Client Merge, Client Batch and Client Information System.
• Secondary Responsibility: Policy Admin i.e. Underwriting Work Station (UWS), including APG work.
• Other Responsibility includes offshore support to Hartford Client team in India in the development work for Client Batch, and Migration work.
• Technically,
• ● Provide analysis, programming, support and maintenance to the United Farm Bureau, Southern Farm Services, and Alfa Insurance Team in COBOL, DB2 and CICS Environment for Client Information Work Station.
• ● Recreation of critical cases and customization of code as per client environment using COBOL, DB2, CICS.
• ● Analyze the technical workflow of program and resolve the problem reported by Business Analyst and End User of the Product. Problem could be Logical or Technical
• ● Prepare the Unit Test Plan and do the Unit test of the fixed problem
• ● Prepare the documentation of the problem resolved and communicate to the Business Analyst and End user for System Test.
• ● Maintain the consistency of Data Base by checking whether correct data is going into database.
• ● Prepare the Technical and Functional Specification for enhancement of functionality according to user requirement and coding of specification
• ● Peer review of the specifications and coding.
• ● Interacting with the services department to understand the client requirements and problems.
• ● Understanding the architecture of the new release and communicating the same to the team.

Jan 1997 – Dec 2000 · 3 yrs 11 mos · Raipur Area, India

• Freelance trainer for Oracle / D2k / Visual Basic / HTML / Sql Server.