Jul 2023 – Present · 2 yrs 11 mos · Hyderabad, Telangana, India · Remote

• Replaced OpenNMS dependencies with custom service discovery and monitoring, automating alarms, outages, and events—improving incident detection accuracy by 60%.
• Developed an interactive topology builder to visually define and manage network relationships, reducing configuration errors by 40%.
• Designed real-time performance monitoring dashboards for servers, databases, and nodes, reducing incident resolution time by 60%.
• Extracted and visualized metrics via SNMP and exporters (PostgreSQL, MySQL, MongoDB, Windows), improving monitoring efficiency by 80%.
• Built a multi-channel alerting system (Email, SMS, Slack) and strengthened security with JWT, 2FA, RBAC, and encrypted storage.
• Optimised backend performance for large-scale network scalability and led development efforts with API design, user stories, defect fixes, and cross-team collaboration.