Mar 2025 – Present · 1 yr 3 mos

• 1. Driving end-to-end quality assurance for the Admin application, ensuring seamless functionality and user experience.
• 2. Leading test planning, execution, and automation to enhance test coverage and efficiency.
• 3. Managing release activities, coordinating with development and operations teams to ensure smooth and timely deployments.
• 4. Implementing CI/CD best practices to streamline testing and accelerate delivery cycles.
• 5. Collaborating closely with developers and product managers to improve application stability and performance.
• 6. Proactively identifying gaps in the testing process and introducing innovative solutions to optimize test effectiveness.
• 7. Advocating for customer-centric quality improvements, ensuring the product aligns with user expectations and business goals.

Oct 2022 – Mar 2025 · 2 yrs 5 mos

• 1. Designed comprehensive test plans tailored for complex pharmaceutical supply chain workflows.
• 2. Collaborated with Product Managers (PMs) to define edge cases and business-critical scenarios.
• 3. Developed automated test suites to validate critical track and trace functionalities, ensuring seamless product movement across the supply chain.
• 4. Simulated real-world scenarios like product recalls, counterfeit detection, serialization, and shipment validation.
• 5. Led the infrastructure upgrade, migrating key components like DynamoDB to enhance performance and scalability.
• 6. Monitored system performance and reliability under high transaction loads to ensure system stability.
• 7. Standardized test documentation, enhancing visibility and traceability across different supply chain modules.
• 8. Improved test execution efficiency by introducing new automation frameworks and optimizing existing workflows.

May 2020 – Oct 2022 · 2 yrs 5 mos

• 1. Exploring how we can learn from Sustaining engineering to improve roadmap Development work.
• 2. Contribute to the development of new QA strategies and methods for automation.
• 3. Perform software build and deployment utilizing AWS, IntelliJ, Insomnia, Postman, GIT, and Jenkins.
• 4. Prepare and present clear reports on defect findings that allow stakeholders to quickly and accurately reproduce problems and allow the Quality Engineering team to verify complete fixes.
• 5. Work closely with software engineers building the core TraceLink product to ensure that testability concerns are factored into the design of the product.
• 6. Delivering technical debt JIRAs (architecture change JIRAs).
• 7. Working towards delivering customer issues to enhance the quality of our system.
• 8. Reduce regression defects worked by the L3 team to 99%.
• 9. Create an auto-test for 99% of CMCP for overall system stability or diagnosis of the system.
• 10. Support emergency patches.