Apr 2023 – Nov 2025 · 2 yrs 7 mos · On-site

• Working on Walmart Spark - gig economy based Shop and Deliver platform. Managing driver experience, driver matching and supply shaping.

Sep 2021 – Apr 2023 · 1 yr 7 mos · On-site

• Worked on Ecommerce Fulfilment app to enable order delivery from stores (similar to BOPIS, dark stores ops).
• Created capabilities around pick, pack, stage and dispense orders to delivery executives or customers.
• Released a SaaS product to enable other retailers use store fulfilment capabilities.

Jun 2021 – Sep 2021 · 3 mos

• Leading the Vision and execution of a new SaaS marketing automation super app for SMBs. Working as a 0-1 PM for our app which provides Hyper-personalization capabilities with the help of which merchants can target their customers with the right offer on the right product at right time using the different channels. Working closely with the Engineering team to take ML and AI implementation to market. Responsible for building product roadmap and breaking it down into release cycles by efficient prioritization. Leading a team of 11 smart and accomplished individuals for building and taking the product to market. Working in close collaboration with Marketing and Customer Success teams to drive acquisition and retention of customers. Hands-on with prototyping, reaching out to customers for early customers, and owning competitive intelligence across products and categories.

Nov 2020 – Jun 2021 · 7 mos

Jul 2020 – Nov 2020 · 4 mos · Bengaluru, Karnataka, India

Apr 2019 – May 2019 · 1 mo · Bengaluru Area, India

• Led the design & product development to capture $40Mn+ opportunity with pharmacy-as-a-platform solution in the form of a website and an app
• Drove Sprint planning, backlog grooming, client demos and other Agile ceremonies for a 9 membered team
• Prioritized user stories and led product strategy
• Contributed to the Go-to-Market strategy; Charted goals for 2 products with WCAG AA accessibility standards
• Devised a comparison framework based on 10+ parameters for various payment gateway providers in US
• Created a knowledge document aimed for Retails store planners on how to Maximize revenues with the help of data analytics in retail stores.

Aug 2016 – Jun 2018 · 1 yr 10 mos · Bengaluru, Karnataka, India

• Worked in eCommerce fulfillment for 5k stores spread across 4 markets in US, UK, Mexico and Canada
• Developed operational reports like fulfillment summary, delivery to fulfill online orders by store associates
• Increased productivity by 40% by migrating product to cloud and eliminated deployment team dependency
• Clocked 1 million orders/day at peak by engineering Walmart’s data’s Archive and Purge solutions to scale using Hadoop and java multithreaded utilities
• Achieved zero downtime by creating solutions for market-specific releases under ‘Global Topology’ initiative

Jan 2016 – Jun 2016 · 5 mos

• Developing tools and services using REST APIs for order fulfillment.