Jan 2025 – Jul 2025 · 6 mos · Hyderabad, Telangana, India · Hybrid

• Batch Shipment Service: Designed a high-concurrent, multi-threaded service for processing 500+ orders in under 5 minutes, reducing operational time by 90%.
• ◦ Billing & Reporting Service: Streamlined billing by automating weight mismatch and COD-remittance Excel uploads for bi-weekly invoices, reducing processing time from 2 hours to 15 minutes

Apr 2024 – Dec 2024 · 8 mos · Hyderabad, Telangana, India · Hybrid

• Successfully created, managed, and maintained multiple services from scratch. Owned the services mentioned below across multiple regions, providing end-to-end management, support, and maintenance.
• Tracking Service: Built tracking services for India and South Africa by integrating with Delhivery, XpressBees, Bluedart, Ecom, DTDC, CourierGuy, InternetExpress, and Fastway.
• Order Management Service: Developed CRUD operations for orders and implemented bulk upload functionality with extensive XLSX validation and detailed error reporting.
• Shipment Service: Created a versatile shipment service enabling the integration of any courier within a day, utilizing the Jolt specification for seamless implementation.
• Payment Service: Designed and developed a comprehensive payment solution with Stripe integration for booking shipments, including both backend and frontend components.
• Sync Service: Launched an app on the Shopify App Store that connects Shopify stores to our platform. Implemented the Sync Service to facilitate seamless synchronization of orders from stores to our platform.
• Service Design and Architecture: Crafted high-level and low-level architecture and database design in accordance with product requirements, ensuring optimal performance and cost efficiency.
• Mentorship and Team Guidance: Mentored and guided three interns on API development, including code setup and resolving technical issues.
• Bug Resolution and On-Call Support: Addressed and resolved real-time bugs as part of on-call responsibilities across various time zones.

Feb 2023 – Apr 2024 · 1 yr 2 mos · Bengaluru, Karnataka, India · Hybrid

• Worked on a MarTech SaaS product that delivers over 10 billion emails and 3 billion SMSs monthly.
• Reduced daily data migration time between database tables from 22 hrs to 2 hrs for billing calculations.
• Independently developed a multi-threaded daemon service for updating database tables.
• Contributed to the visualization team by improving report generation system performance (6sec to 3sec) through the development of a caching library.
• Managed multiple services, implemented new features, and created monitoring scripts for real-time alerts via Slack, Email, and OpsGenie.

Aug 2021 – Jul 2022 · 11 mos · Bengaluru, Karnataka, India · Remote

• Worked on analysing programmatic marketing ad campaigns that ran on various DSPs (Xandr, The Trade Desk, Google Display & Video 360).
• Analyzed audience data feeds and contributed to the deprecation of a data partner, resulting in significant cost savings for the company.
• Visualised data in Excel using pivot tables and VLOOKUP and prepared PowerPoint decks.
• Role also involved managing collaboration across Product, Sales and Client services teams to ensure quality of output and timeline adherence.

Mar 2021 – Jun 2021 · 3 mos · Guwahati, Assam, India · Remote

• Worked on analysis of security threats in Network On Chips for Large Multi-core Systems.
• Modelled a Hardware Trojan on the Gem5 hardware simulator.
• Ran various benchmarks to check the effect of Trojan on the processor.